Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... See more
Company replied
SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!! As far as Aptive itself I rate you a ZERO STARS. Re... See more
Company replied
They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
Company replied
Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Aptive Pest Control - Seattle
He was energetic and Knowledgeable. He did a good job

Reply from Aptive Pest Control - Seattle
The tech was excellent. I was told that a tech would be out between 8AM and 9AM. He arrived around 1:00PM. Don’t know who is at fault. The tech said he didn’t get the message regarding the promised time. I believe him.

Reply from Aptive Pest Control - Seattle
The tech should have text his pending and eventual arrival. No advance notice was issued. Further, I requested that the visit be rescheduled and this information was not communicated to the technician. Lastly, I required an indoor treatment for carpet beetles for this visit and this was not honored.

Reply from Aptive Pest Control - Seattle
The service person was prompt, courteous and ready to do the job. He did all of the required work and left. Easy peasy!

Reply from Aptive Pest Control - Seattle
Came when they said they would and I work from home with clients and they're very respectful and quietly and quickly go about getting the job done.

Reply from Aptive Pest Control - Seattle
Renee understood what I needed and took care of the problems in a professional and friendly manner. She was great.

Reply from Aptive Pest Control - Seattle
The technician understood exactly the treatment needed.

Reply from Aptive Pest Control - Seattle
Junior always goes out of his way to get every concern we have. Great customer service!

Reply from Aptive Pest Control - Seattle
Service was on time. Team member was courteous and knowledgeable.

Reply from Aptive Pest Control - Seattle
Our technician was knowledgeable and efficient. She did a great job.

Reply from Aptive Pest Control - Seattle
Good advance and follow-up communications. Quick response when I call with pest problem.

Reply from Aptive Pest Control - Seattle
There service is great always notify us ahead and good follow up

Reply from Aptive Pest Control - Seattle
Junior knows our home and yard pretty well by now and knows just what needs to be done to control ants. He offers suggestions and treatments that work great for us. And he's a super nice guy!

Reply from Aptive Pest Control - Seattle
Aptive is always on time and reliable. A complete report with photos is provided via text after every visit. On several occasions, the Aprive rep has returned numerous times to deal with a pesky ant problem. I appreciate the company's professionalism, friendly employees, and quick response time.

Reply from Aptive Pest Control - Seattle
James did a great job of completing the service and sending detailed description and pictures of the work. I appreciate getting a pre-service heads up before the visit and asking if there are special needs or questions. I have found Aptive to be a reliable service at a fair price. I would recommend them.

Reply from Aptive Pest Control - Seattle
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.