Adrian was awesome and delt with all my concerns and questions. He also, helped me with my billing concern and when he couldn't help, he gave me a number to call to get my billing concern worked out.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We still had spiders and webs left behind. We are still experiencing ants on outside patio and planters from and back yards.
Company replied
I am not willing to rate this experience yet. I still have concerns over the company communication protocol. The technicians have been great. The price is reasonable. The company does not make it easy... See more
Company replied
We’ve been using Aptive for a few months now and the difference is night and day. They are always punctual and professional, but what I love most is their commitment to using eco-friendly treatments.... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
109 N Maple St, Unit K, 92878, Corona, CA, United States
- 17145976964
We overthink pests so you don't have to.
4.4
Excellent
172 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ivan replaced the RAT traps with MOUSE traps.
Ivan suggested that he replace the RAT traps with MOUSE traps, since that is what he thinks is the problem. Why has no one thought of this before?
9 April 2026
Reply from Aptive Pest Control - Corona
Thanks for the wonderful review and for taking the time to share your experience with us, Cecilia! We're thrilled to hear that Ivan was able to provide a helpful solution by suggesting the switch from rat traps to mouse traps. Our team is always looking for ways to improve and tailor our services to meet the specific needs of our customers, and it's great to know that Ivan's expertise made a positive impact.
Your feedback is invaluable to us as it helps us continue to enhance our services. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and are so grateful you've chosen APtive ot handle your pest control needs!
-Alexis
Aptive is great!!
It's so easy to be on a schedule and know that a technician will be here every month. They have helped with rodents, ants, and everything else!! Set up for service was exceptional too!
23 January 2026
Reply from Aptive Pest Control - Corona
Thanks for sharing this with us, Sharon! We're so happy our scheduling system and services have been convenient and effective for you. It's great to know that we've been able to handle the rodents, ants, and any other pest issues you've encountered. We strive to make the setup process as smooth as possible, and your feedback reassures us that we're on the right track. If you ever need anything else, please don't hesitate to reach out. We appreciate having you as a part of Aptive!
-Alexis
Spraying is thorough
3 April 2026
Reply from Aptive Pest Control - Corona
Hi Doris,
Thanks so much for sharing this, we really appreciate it. We’re glad to hear you’ve found the spraying to be thorough.
At Aptive, we take pride in making sure every treatment is done with care and attention to detail, so you can feel confident it’s handled the right way each visit. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine
Rojelio does device like it’s his own…
Rojelio does device like it’s his own company and customers
2 April 2026
Reply from Aptive Pest Control - Corona
Hi there,
Thank you for taking the time to share this! We’re glad to hear Rojelio takes such strong ownership and pride in his work, that’s exactly what we value at Aptive. It’s great to know his care and attention stood out in your experience. We work hard to make sure every visit reflects that same commitment, with your pest concerns fully handled as if they were our own. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Product doesn't work and poor service
Aptive does not provide monthly services as contracted. The pest control for ants and spiders does not work. Also the servicemen show up and say they are not able to check the attic area.
9 April 2026
Reply from Aptive Pest Control - Corona
Hi Karen,
Thank you for taking the time to share your feedback. I’m sorry to hear your experience with Aptive hasn’t met expectations, especially regarding service consistency, pest control results, and the concerns about attic access. I understand how frustrating that must be.
If there were gaps in communication or areas not addressed during your visits, that’s not the experience we aim to provide. We’d appreciate the chance to review your account and recent services so we can better understand what happened and make sure everything is properly handled.
Please reach out to us directly at socialmedia@goaptive.com so we can look into this with you and work toward a resolution.
-Jasmine
Their technicians are very helpful and…
Their technicians are very helpful and friendly! They make sure all areas of concern are taken care of. I never have ants anymore destroying food, thanks to Aptive Pest Control.
6 April 2026
Reply from Aptive Pest Control - Corona
Hi there,
We’re so glad to hear our service professionals have been helpful and friendly while taking care of all your concerns! At Aptive, we take pride in handling every detail with care to keep your home safe and protected. Knowing you’re no longer dealing with ants destroying food makes us happy, and you can always count on us, we’ve got this handled. We truly appreciate you being part of the Aptive family!
-Jasmine
Good communication with service person.
26 March 2026
Reply from Aptive Pest Control - Corona
We really appreciate you taking the time to share your feedback, Mary! It’s great to hear you had good communication with your service professional and felt informed during your visit. Clear, helpful interaction is something we always aim to provide. Thank you for choosing Aptive to handle your pest concerns. We truly appreciate having you with us!
-Alexis
Terrible Scheduling by Aptive
The technician did a fine job but once again he was two hours early then the scheduled time. This is the third time that Aptive has not provided a technician at the prescribed time. It has caused me to reschedule a third time. I find this unacceptable that will be looking for another company because of it.
1 April 2026
Reply from Aptive Pest Control - Corona
Hi Raymond,
Thank you for sharing your feedback. We completely understand your frustration with the repeated scheduling issues and apologize for the inconvenience this has caused. While we’re glad to hear the service professional did a fine job, we recognize that arriving outside the scheduled window fell short of the experience you expected.
At Aptive, we strive to make sure every service is reliable and properly handled, including timely arrivals. We’d appreciate the opportunity to review your account and see how we can prevent this from happening in the future. Please reach out to us at socialmedia@goaptive.com so we can discuss a solution and ensure your service is properly handled moving forward.
-Jasmine
Philip and his associate did a terrific…
Philip and his associate did a terrific job and addressed all my concerns. We’ve always had excellent service from the Aptive representatives, and today was great as always. Thank you.
1 April 2026
Reply from Aptive Pest Control - Corona
Hi Kathy,
We’re so glad to hear Philip and his associate took great care of your concerns! At Aptive, we make it a priority to handle every service thoroughly and professionally, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
They are through and always on time
24 March 2026
Reply from Aptive Pest Control - Corona
Hi Doris,
We’re glad to hear our team is consistently thorough and punctual! At Aptive, we take pride in handling every service with care and attention to detail, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
I miss them and wasn't able to request…
I miss them and wasn't able to request a trap i call and let them know and they came back the same day and place a box instead of just a regular trap at no charge. other companies charge for boxes, there prices are good. Very happy with the service.
28 March 2026
Reply from Aptive Pest Control - Corona
Thank you for sharing your feedback with us, Nita! We’re really glad to hear the team was able to respond quickly and take care of your request the same day. It’s great to know you’ve been happy with the service and pricing, and we truly appreciate having you as a part of Aptive!
-Alexis
No bugs. No spiderwebs.
Prior notification before coming out. Follow-up with description of what they took care of. Friendly staff and a job well done.
21 March 2026
Reply from Aptive Pest Control - Corona
Hi Judy,
Thank you for sharing your experience! We’re thrilled to hear that our team provided prior notification, followed up with clear details, and delivered friendly, thorough service. At Aptive, we take pride in making sure every visit is fully handled, so you can feel confident your home is protected and cared for.
We truly appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Complaint Resolution
They responded to my complaint without hesitation and sent an agent out to correct the problem.
19 March 2026
Reply from Aptive Pest Control - Corona
We love hearing this, Sandra! Our team does its absolute best to provide reliable, responsive service, and we're so glad we were able to handle your concerns with ease. Your satisfaction will always be our top priority, and we're grateful you've chosen Aptive to help protect your home from unwanted pests!
-Alexis
They never check the rat traps
They never check the rat traps. They don’t put new sticky traps in the house. AND… raised the price; s if they aren’t twice the price of companies that do a good job.
13 March 2026
Reply from Aptive Pest Control - Corona
Thank you for taking the time to share your feedback with us, Jay. We sincerely apologize for the inconvenience you've experienced. It's important to us that your concerns regarding the rat traps and sticky traps are handled properly, and we're here to help. Please email us at socialmedia@goaptive.com, including your service address so we can ensure a follow-up is scheduled to take care of the traps and see if there are any offers that may be available for you. We'd be happy to help!
-Alexis
Reply from Aptive Pest Control - Corona
Hi there,
Thank you for sharing your experience! We’re glad to hear that our team arrived on time and provided the service you needed.
At Aptive, we take pride in making sure every visit is handled efficiently and thoroughly, so our customers can feel confident their home is well cared for. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
I've been trying to contact management…
I've been trying to contact management and this company has completely neglected my need to do so. Their techs have been very professional and communicate well.But the problem is, after several months, I still have the same insect problem.I had before ants ants ants.
13 March 2026
Reply from Aptive Pest Control - Corona
Hi Bart,
Thank you for taking the time to share this feedback. I’m really glad to hear that the Aptive service professionals you’ve worked with have been professional and communicative, that’s something we always strive for. At the same time, I completely understand how frustrating it must be to still be dealing with ants after several months of service, especially while trying to get in touch with management.
That’s not the experience we want anyone to have with Aptive. Ongoing pest activity and difficulty reaching the right person for support are concerns we take seriously, and we want to make sure this gets the attention it deserves so the issue can be properly addressed.
Please reach out to us at socialmedia@goaptive.com so we can review your account, discuss what’s been happening, and work toward a solution. We truly appreciate you choosing Aptive and the opportunity to make things right.
-Jasmine
Technicians are knowledgeable and…
Technicians are knowledgeable and accommodating. When I've had to call in, always professional responses.
13 March 2026
Reply from Aptive Pest Control - Corona
Hi Kim,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals are knowledgeable, accommodating, and provide professional responses whenever you’ve reached out. At Aptive, we strive to deliver effective pest control while ensuring every customer feels supported and confident in the service we provide, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Ad Hoc Service Not Good Idea
Service was ad hoc. I prefer to know ahead of time on which date and time. The tech arrived on time, Called the morning he was coming, with trainee. He did not send pics as promised.
1 March 2026
Reply from Aptive Pest Control - Corona
Hi there,
Thank you for sharing your feedback. We completely understand how important it is to have clear scheduling and communication, and we’re glad to hear the service professional arrived on time and provided a call ahead, even with a trainee on site.
At Aptive, we strive to provide consistent, professional service along with the transparency our customers expect, including sending any promised photos. We truly appreciate you bringing this to our attention, as it helps us reinforce these standards with our team. Please reach out to us at socialmedia@goaptive.com so we can address this directly and ensure your future visits meet all expectations.
-Jasmine
No consistency in applications
No consistency in applications. Charges are ridiculous
28 February 2026
Reply from Aptive Pest Control - Corona
Hi there,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating inconsistent service and unexpected charges can be. At Aptive, we strive to provide reliable, thorough, and fair pest control services for every home we serve, and it’s clear we fell short in your case.
We take concerns like yours seriously and would like the opportunity to review your account and make things right. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can go over your service history, address any inconsistencies, and ensure the billing accurately reflects the services provided.
We truly value you as part of the Aptive family and appreciate the chance to correct this and provide the service you expect and deserve.
-Jasmine
Philip was awesome!
Philip was very communicative about his arrival times and in asking if I had any concerns since my last appointment. After he finished I received a text from him with a full explanation of what was done and found along with detailed photos. He was so polite in his text responses even wishing me to have a great day! Awesome service!!!
5 March 2026
Reply from Aptive Pest Control - Corona
Hi Kelli,
Thank you for sharing your experience! We’re thrilled to hear that Philip provided such attentive and thorough service, from clear communication before and during the visit to detailed follow-up with photos and explanations. At Aptive, we take pride in our team’s professionalism, courtesy, and dedication to keeping every customer informed and confident in their service. It’s wonderful to know Philip’s efforts made a positive impression, and we truly appreciate you choosing Aptive to help protect your home!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.