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Fashion brand based in Amsterdam.
Keizersgracht 520 H, 1017 EK, Amsterdam, Netherlands
3.8
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They dudded me.
Was told I wouldn't receive item due to low stocks and high demand.
Attempted to reimburse my full payment but first and only attempt failed.
It has been more than 3 months since that attempt and they have done nothing since. They have not responded to my emails. Support service is terrible. They think they can just get away with stealing my money for nothing. I could do with this money right now.
Shipping time is awfully takes well over 2 months to receive your order.
Reply from ANARCHY®
Hi Svin!
Thank you for taking the time to share your experience. We’re truly sorry to hear that your order took longer than expected to arrive.
Due to high demand and international shipping processes, delivery times can occasionally be longer than anticipated. That said, we understand how frustrating this can be and we’re actively working on improving our logistics and communication to prevent this in the future.
If you’d like us to look into your order specifically, feel free to reach out to our support team (support@anarchy.store). We’re always happy to help.
Thank you for your patience and feedback. It helps us improve.
Kind regards,
Anarchy Team
I had pieces that doesn‘t fit. I tried to use the return portal but it didn‘t work. So I wrote the support, they said send back, we will send you the money on your bankaccount (16,49€ from germany). I didn‘t got the Money for shipping and also not for the returned pieces.
Support doesn‘t react.
Return doesn't work
Tried to send my article back, but the return portal doesn't work. Tried to get my return label by email as told on the homepage, but no reaction to meanwhile 3 emails, I am waiting for a week now. Very disappointing!
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