American Carship Reviews 315

This is a bait and switch autotransporter broker. They are a broker and do not have any trucks to transport cars. They will say anything to get you to pay a deposit and after you do they will then try and treble the price and if you don't agree to the new fee which is MUCH HIGHER than any other quotation they will keep your deposit. Elif Shafak was the person responsible for the bait and switch.

American CarShip have 6 OUTSTANDING complaints with the Better Business Bureau and ALL 10 of their YELP reviews are 1 star. ALL TEN. There is even a Redditt thread where they are singled out as being the worst of the worst. Remember they are a broker and do not have any trucks to ship your vehicles. They get your deposit and then post the job on a board that ALL the broker companies use and drivers with trucks look at the board and bid on what route they will consider based on how many other cars they already have going on that same route as an autoloader can take up to 8 cars at a time. So American CarShip are one of MANY MANY Brokers, but they are definitely one of the worst if not that very WORST.

I had a great experience working with Miss Marina. She is professional, polite, and always keeps you updated throughout the shipping process. Everything was handled smoothly, and I would definitely work with her again in the future.

I would tell everyone to avoid this company. They use deceptive business practices. Their initial price in the order is worthless as they come back at the time of shipment with a price 3 times the initial price putting the blame on the carrier. They also then claim you owe them a broker fee which is no where stated in the order.

Bait & Switch Complete Fraudsters and thieves. Avoid at all costs, quoted me $450 total for the transfer of an SUV, on 8/13 over the phone and through email, signed with them and paid $150 deposit. They didn't call the day of pickup at the Honda Dealership they didn't even show up. When I followed up with them, they told me they couldn't pick up until two days later and the price was now $1097 to ship the vehicle. When I got upset, they told me too bad we have signed contract for the whole amount. LOL. This company is made up of mostly non English speaking lying fraudsters. Buyer beware.

WORST COMPANY. WARNING. DO NOT USE. Liars and crooks. What they quote you is not the price...not even close. Double or triple your price. Also, picked up my cars without approval for the price. A car carrier is on the way expecting to get paid and he is not. Again, beware of these crooks. Also, not accredited with the Better Business Bureau for a good reason.

I worked with a guy named Elif Shafak and it was nice working with Him. I will work with this company again because of Him.

They will have really good prices up front but when the time comes for pick up and delivery they will change the price. Mine doubled. There are cancelation fees and other hidden fees if you try to back out. If you want to go with them just prepare to pay double the amount stated.

In the end my price was doubled from the quote but the driver was really nice and delivered my car.

They promised me a pick-up time and we agreed on a delivery. They said they had a driver confirmed to pick-up my car. We agreed on a deposit.

I paid the deposit, and later they tell me they can't honor the price or pick-up time, but that they won't refund me of my money.

Honest and professional team,easy to work with them
Jacob miller help me all the process!!
Will like to work with them in the near future!!

They promised me for a price and kept me waiting for almost 2 weeks. Then they asked for more price they quoted. Still they could not deliver on their promise. Now they are refusing to pay the deposit.

Prompt and willing to help

Great Service and Very Good Car Shipping Company!

I used American Carship to ship my car and I am very happy with there service. Davin and his team was very helpful and always ready to answer my questions.

These people are thieves!!!

American car ship inc.
BEWARE, this company is a scam! Do not use them!
They quote low then more than double the price!
Quote $495, when scheduling pickup of my car it went to $995. Saying there’s a disclosure in the contract that price subject to change anytime and driver has final say on the final price. Then there’s a $200 cancel fee when you catch them lying and want out

The broker was very attentive and pleasant to talk to. He gave us the cars quickly, which is one of the most important points. We will definitely contact him again. Thanks for the work!

I had an incredibly terrible experience with American Car Ship Inc. They initially quoted me a very low price of $765 to ship my Jeep Wrangler from Illinois to Oregon. I was skeptical and asked if that rate was guaranteed, and they assured me that it was locked in and wouldn’t change. That turned out to be completely false.

On the scheduled day of pickup, they called and nearly tripled the price to $1,800—far above the market average of around $1,200 for that route. When I pushed back, they gave vague explanations and refused to take accountability. I later found several reviews from other customers who had almost identical experiences: lowball quotes that suddenly skyrocketed at the last minute, often on the day of pickup when customers have few options left.

Even worse, they tried to keep my deposit. I had to cite their own contract, which clearly states that a refund is due if no carrier is dispatched, and threaten legal action before they agreed to issue the refund. The entire interaction was unprofessional and dishonest.

Bottom line: This company engages in bait-and-switch pricing and shady business practices. Avoid American Car Ship Inc. at all costs. They wasted my time, caused unnecessary stress, and nearly cost me hundreds of extra dollars. Don’t fall for the low quote—they won’t honor it.

Mathew Brown is an exceptional agent professional, transparent, and truly dedicated to his customers. He kept me updated throughout the process, ensured everything was done with my full consent, and handled the shipment responsibly. I was completely satisfied with his service and would gladly work with him again in the future. Highly recommended!

Thank you .Good JOBS

WE ARE A TRANSPORT COMPANY AND HAVE WORKED WITH THESE LIARSSS!!! THEY CHARGE ALL CUSTOMERS A HEFTY FEE (BROKER FEE) FOR DOING NOTHING! DAVIN AND BRIAN ARE LIARS AND THIEVES DO NOT WORK WITH THEM! YOU THINK YOU'RE PAYING THEM TO TRANSPORT YOUR CAR BUT IN REALITY YOURE JUST PAYING THEM TO DO NOTHING! I HAVE NEVER LEFT A BAD REVIEW FOR A BROKER BEFORE. They owed our transport company money for delivering a vehicle and they NEVER PAID US AND JUST GAVE US THE RUN AROUND FOR 3 WEEKS!! BE AWARE!