Ambius UK Reviews 381

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our office space has never looked better. Ambius really go above and beyond keeping our plants alive and healthy and the staff are always so friendly. Vicky who comes into our Birmingham site is lovel... See more

Company replied

Rated 5 out of 5 stars

When Ambius visit our site it is always a pleasant experience. Derek is always friendly and professional onsite maintaining the plants to a high standard. The plants are dust free and healthy. On ar... See more

Company replied

Rated 5 out of 5 stars

Neil from Ambius is a super star! Always delivers a high standard of work with a smile!!

Rated 4 out of 5 stars

Initial contact, meeting and receipt of proposal was timely. The Ambius rep listened to our requirements. Having placed the order it took over 2 months for the plants to be installed which is too lon... See more

Company replied

Company details

  1. Plant Nursery
  2. Flower Market
  3. Garden Center
  4. Office Furniture Store

About Ambius UK

Written by the company

At Ambius, we specialize in crafting bespoke interior environments tailored to your business needs. Our expert team works closely with clients to select the perfect plants, containers, and accessories that fit their unique space, budget, and lighting requirements.

Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.

Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.

Contact Us

Ambius can help you design, install & maintain stunning plant displays

Written by the company

We are passionate about delivering excellent customer service to every single client.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

MTVH Twickenham

Quick and efficient. Our orchids do not seem to be lasting weeks/months like they used to. We are caring for them in the same way as we always have but they have been drying out and losing their blooms must sooner.

3 May 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review, we are pleased that you are happy with the efficient service provided. We are sorry to hear that your orchids have been drying out sooner. We will pass this on to our service team and they will take a look upon their next visit.

Ambius UK

Rated 5 out of 5 stars

The technician (Natasha) was able to…

The technician (Natasha) was able to reschedule her day at very short notice to fit in a visit to our office ahead of the Easter holiday. As usual, she was extremely polite, efficient, and remains a credit to your company.

20 April 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review. We are so pleased that you are happy with the service provided by Natasha!

Ambius UK

Rated 5 out of 5 stars

Great customer care

My hotel has been using Ambius for well over a year now and whilst their products are amazing and their attention to detail is great, my main reason for writing this review was to highlight their account care. I have regular meetings with my account manager, Clarissa, whom always goes above and beyond to help the hotel, despite me needing items “yesterday”, a real asset to Ambius.

14 April 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review. We are so glad that you are pleased with Clarissa's work!

Ambius UK

Rated 5 out of 5 stars

Helpful person

Kevin is always seen daily maintaining kingsgate, helpful person, and always ensures the shop fronts are clean and tidy and no overflowing bins.

12 April 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a 5* review. We are so pleased that you are happy with the service provided by Kevin.

Ambius UK

Rated 4 out of 5 stars

Bringing life to us

Ambius have been very helpful in bringing our new office to life with a range of live and replica plants. Linzi always kept us up to date of how our orders were progressing and if there were any changes with this, while John carried out the installations with little to no disruption ensuring a full walk round was carried out to ensure we were happy with the display selections.

12 April 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review. We are so pleased you are happy with the service provided!

Ambius UK

Rated 5 out of 5 stars

Service review

Lance Robinson is our plant service person. He is always polite, helpful and does a fantastic job in serving our plants. What a great asset to your company

8 April 2022
Unprompted review
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review. We are so pleased that you appreciate the service that Lance provides!

Ambius UK

Rated 5 out of 5 stars

Jordan Provides a Great Service!

My name is Aoife and I work for Axia Sports & Media Group Ltd in the Royal Liver Building. We have been with Ambius for over 4 years now and our plant servicing has recently been taken over by Jordan. Jordan is great! He always has a smile on his face, is hard working and always helpful when it comes to our needs. During the Christmas period, Jordan even took time out of his day to come and drop off our office Christmas Tree to ensure we had it in time for Christmas, despite us not having an appointment and there being delays from the warehouse. Safe to say it is always a pleasure to see Jordan visiting the office, he is a true asset to Ambius!
From Everyone at Axia Sports and Media Group.

7 April 2022
Unprompted review
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review! We are so pleased that you are happy with the service provided by Jordan.

Ambius UK

Rated 5 out of 5 stars

Always polite and helpful

Always polite and helpful - shoutout to Jordan

5 April 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review! We are so pleased that you are happy with the service provided.

Ambius UK

Rated 5 out of 5 stars

Brilliant Service

I work for a company in the center of Leeds and I must say that your service is impeccable. We have the scent diffuser boxes and Lance Robinson who works for Ambius is the gentleman who always attends our building to see us and other tenants offices. He is so polite and well mannered a real attribute to your company Ambius!
Anne - 34 Boar Lane

5 April 2022
Unprompted review
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review! We are glad that you are happy with the service provided by Lance.

Ambius UK

Rated 5 out of 5 stars

Recently we ordered an orchid and a…

Recently we ordered an orchid and a green plant display for our reception from Ambius. We are very happy with the service we have received. The displays are gorgeous and Kerrie-Ann, Linzi and Josh were all very helpful throughout the ordering and installation processes. Well-deserved 5 stars!

4 April 2022
Unprompted review
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review! We are so pleased that you love the displays and appreciate the service provided.

Ambius UK

Rated 5 out of 5 stars

Great Experience

We have used Ambius for quite a few years now to service the plants in our office and will continue to do so! Kirsty always does a great job, is lovely to deal with and easy to make arrangements with - would highly recommend.

24 March 2022
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review. We are so pleased that you have been happy with the service that you have received from Kirsty and the team over the years.

Ambius UK

Rated 5 out of 5 stars

Kerrie at Ambius UK

I am very happy to write a review for Kerrie at Ambius UK who has looked after our plants for many years. She is very knowledgeable, offers great advice. We are very happy with the service she provides as is also friendly and reliable.

22 March 2022
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review. We are so glad that you appreciate the service and expertise of Kerrie. We look forward to continuing to work with you!

Ambius UK

Rated 5 out of 5 stars

Great service

Great service provided by Ambius over the last several years looking after our interior office plants.

We are very well looked after by Wendy Boylin who is always happy and enthusiastic and liked by all our staff. Our plants are always meticulously maintained.

Ambius and Wendy were very flexible during the pandemic to ensure they could visit on days when we had people in the office.

21 March 2022
Unprompted review
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a 5* review! We are so pleased that you are happy with the service that Wendy provides and that we were able to meet your business' needs during the pandemic. We look forward to continuing to work with you.

Ambius UK

Rated 5 out of 5 stars

Great service on interior plants

Great service on interior plants, Tamara is very approachable and friendly when on site at all times.

15 March 2022
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review. We are so pleased that you are happy with the service that Tamara provides!

Ambius UK

Rated 5 out of 5 stars

A very good Gardner

A very good Gardner knows everything you need to know about gardening and landscaping. Also is very well presented and polite to talk to I would recommend him to anyone that needs there garden maintaining

14 March 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review! We are so glad that you are happy with the service.

Ambius UK

Rated 5 out of 5 stars

Kaley attends our branch to water and…

Kaley attends our branch to water and freshen up the plants in our office, she always attends with a smile and carries out duties professionally and efficiently.

11 March 2022
Ambius UK logo

Reply from Ambius UK

Thank you for taking the time to leave us a review! We are so pleased that you are happy with the service provided.

Ambius UK

Rated 5 out of 5 stars

Great plants, great people!

I fully recommend! From the initial enquiry, through the site visits to the actual plants being installed - everyone I have dealt with has been really helpful and knowledgeable. Special thanks to Kerrie-Ann, Inderpal Babara, Linzi Thilthorpe and John Walsh. The choice of plants and planters is amazing as well!

8 March 2022
Unprompted review
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review. We are delighted that you love your plants and the service of our team!

Ambius UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look