Ambius UK Reviews 381

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Our office space has never looked better. Ambius really go above and beyond keeping our plants alive and healthy and the staff are always so friendly. Vicky who comes into our Birmingham site is lovel... See more

Company replied

Rated 5 out of 5 stars

When Ambius visit our site it is always a pleasant experience. Derek is always friendly and professional onsite maintaining the plants to a high standard. The plants are dust free and healthy. On ar... See more

Company replied

Rated 5 out of 5 stars

Neil from Ambius is a super star! Always delivers a high standard of work with a smile!!

Rated 4 out of 5 stars

Initial contact, meeting and receipt of proposal was timely. The Ambius rep listened to our requirements. Having placed the order it took over 2 months for the plants to be installed which is too lon... See more

Company replied

Company details

  1. Plant Nursery
  2. Flower Market
  3. Garden Center
  4. Office Furniture Store

About Ambius UK

Written by the company

At Ambius, we specialize in crafting bespoke interior environments tailored to your business needs. Our expert team works closely with clients to select the perfect plants, containers, and accessories that fit their unique space, budget, and lighting requirements.

Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.

Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.

Contact Us

Ambius can help you design, install & maintain stunning plant displays

Written by the company

We are passionate about delivering excellent customer service to every single client.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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Rated 1 out of 5 stars

Extortionate costs on exit from contract

Our company entered a 3 year agreement with Ambius to supply and water our plants. We decided the service wasn't for us after 3 years. We declined purchasing the plants from them for £1200 but we were then told it would be £1400 if they took the plants back. Absolutely extortionate. Granted the 'cost to remove from site' is included in the terms, but it doesn't give any indication as to how much that will be. One would've assumed the cost of the removal van & labour instead of the made up cost they slap you with at the end. We even offered to use our own removal team to drop them off where required but that was not permitted - because they know that will cost a fraction of what they are charging us.

Edit: I appreciate your reply but could you supply an e-mail address to contact? The only contact details I have are for our account manager who is insisting on the charges.

29 May 2025
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hi, I'm so sorry to hear about your experience. This is not how we like to deliver customer service at Ambius. Please can you email us your company name and account details to this email address marketing.uk@rentokil.com, I can look into this for you and we will get one of our managers to call you to help resolve this issue as soon as possible, we are committed to giving a positive experience to all customers so we will ensure this is resolved for you!

Rated 5 out of 5 stars

Climbing ivy for restaurant

From start to finish, Shannon was amazing, so happy with our recommendation and finished product for the restaurant, some stunning artificial climbing ivy, you would never know by the quality that it was even artificial.

1 May 2025
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Reply from Ambius UK

Thank you very much for taking the time to leave a review. We appreciate the positive comments for Shannon and our product, we will let her know!

Ambius UK

Rated 4 out of 5 stars

Ambius great is the incredible customer…

Ambius great is the incredible customer service I consistently receive, with staff going above and beyond to address my needs. The company is doing exceptionally well by prioritizing a personalized approach to customer interactions, which makes me feel valued and builds strong loyalty." And Neil goes above and beyond to make our Court yard garden look immaculate we really appreciate all his work he does for us thank you!.

23 January 2025
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Reply from Ambius UK

Thank you very much for taking the time to leave a review. We appreciate the positive comments for Neil, we will let him know!

Ambius UK

Rated 5 out of 5 stars

Never can go wrong with Neil!

Neil is very personable and reliable, he arrives every morning with a smile and always finishes the job to a very high standard! It is always a pleasure to see him and our building looks all the better thanks to his service!

9 January 2025
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Reply from Ambius UK

Thank you very much for taking the time to leave a review. We appreciate the positive comments for Neil, we will let him know!

Ambius UK

Rated 5 out of 5 stars

good team

Dan is a diligent worker who always ensures that tasks are completed efficiently.

15 January 2025
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Reply from Ambius UK

Thank you very much for taking the time to leave a review. We appreciate the positive comments for Dan, we will let him know!

Ambius UK

Rated 5 out of 5 stars

Friendly

Friendly, flexible, efficient support during visit :)

6 December 2024
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Reply from Ambius UK

Thank you so much for taking the time to leave a review. It is amazing to hear you are happy with the service we provide!

Ambius UK

Rated 5 out of 5 stars

Thank you Mihaela

The service is always 5*, Mihaela has such a positive "nothing is too much trouble" attitude. The flowers she brings always look stunning, and she is always so proactive with any plants that she thinks might need replacing soon.

23 August 2024
Ambius UK logo

Reply from Ambius UK

Hello,

Thank you so much for taking the time to leave us a five-star review! We are pleased to hear about the amazing service from Mihaela, we will let her know your brilliant feedback!

Ambius UK

Rated 4 out of 5 stars

Mihaela was exceptional all the way…

Mihaela was exceptional all the way through.

30 July 2024
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Reply from Ambius UK

Hello Kerrie

Thank you very much for taking the time to leave a review. We appreciate the positive comments for our service driver, Michaela.

Ambius UK

Rated 5 out of 5 stars

Neil is AWESOME!

We are incredibly fortunate to have Neil looking after our flowers. His cheerful disposition and helpful nature truly make a difference every day. Neil is always happy and brings a ray of sunshine with him, brightening not just our flowers but our entire day. His dedication and positive attitude are truly commendable. Thank you, Neil, for your excellent service and for always making us smile!

1 August 2024
Ambius UK logo

Reply from Ambius UK

Hello,

Thank you for leaving us a five-star review! Neil will appreciate the positive feedback you have given and we are pleased he is doing a great job for you.

Ambius UK

Rated 5 out of 5 stars

Very satisfied with Ambius Services

Very satisfied with Ambius Services, Nathan does a great job, very helpful, always make sure that we are happy with the plants and he really take care of them. 5 star service.

2 August 2024
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Reply from Ambius UK

Hello

Thank you for taking the time to leave such a wonderful review. We will pass on your comments to Nathan.

Ambius UK

Rated 5 out of 5 stars

Genuine Love for Plants Elevates Service Quality

The Ambius UK team demonstrates expertise and professionalism. They are polite and friendly, and their genuine love for the plants enhances the quality of their service.

30 July 2024
Ambius UK logo

Reply from Ambius UK

Hello,

Thank you so much for taking the time to leave us a five-star review! We are pleased to hear about the amazing service from our team!

Ambius UK

Rated 4 out of 5 stars

Very pleasant service

Mihaela is very friendly and looks very well after our plants. We never had so healthy looking plants before. Thank you!

11 July 2024
Ambius UK logo

Reply from Ambius UK

Hello,

Thank you so much for taking the time to leave us an amazing review! We are pleased to hear about the great service from Mihaela.

Ambius UK

Rated 5 out of 5 stars

Great company

Very happy with Ambius and specifically Natalie, who looks after plants in our office.

3 July 2024
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review. It's great to learn just how helpful Natalie has been when visiting your business!

Rated 5 out of 5 stars

Fantastic service from Stu

The service provided from Stu from the moment he signed in onsite was spot on. Friendly, professional and very knowledgeable. He put care and a lot of hard work into getting everything looking well maintained and tidy again. Huge thankyou 10/10

5 July 2024
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Reply from Ambius UK

Hello,

Thank you so much for taking the time to leave us a five-star review! We are pleased to hear about the amazing service from Stewart.

Ambius UK

Rated 5 out of 5 stars

Great prompt service

Great prompt service, beautiful flowers, our hanging baskets and flower troughs have never looked so good

17 June 2024
Ambius UK logo

Reply from Ambius UK

Hello,

Thank you so much for taking the time to leave us a five-star review! We are pleased to hear about the amazing service.

Ambius UK

Rated 5 out of 5 stars

Would definitely recommend Ambius

Would definitely recommend Ambius. Esme comes in nice and early and does a great job.

28 May 2024
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave us a review. It's great to learn just how helpful Esme has been when visiting your business!

Rated 5 out of 5 stars

great service

great service , and very knowledgeable about our plants

20 May 2024
Ambius UK logo

Reply from Ambius UK

Thank you so much for taking the time to leave a review. It is amazing to hear you are happy with the service we provide!

Ambius UK

Rated 5 out of 5 stars

John Walsh was absolutely brilliant!

John Walsh was absolutely brilliant installing our new displays. He was warm, friendly, helpful and had such a lovely demeanour. The plants are perfect and were delivered on time with exemplary service. Very happy customer!

8 May 2024
Ambius UK logo

Reply from Ambius UK

Hello,

Thank you so much for taking the time to leave us a five-star review! We are pleased to hear about the amazing service from John.

Ambius UK

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