Overal they have a great system, fast shipping, fast working in the warehouse, great communication and good quality items. The only thing is sometimes the shipping is a little overprices. But that is... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since Pandabuy was raided, I've been using Allchinabuy as an alternative, and I'm very satisfied! The shipping costs are cheaper than those of other large agents, and the customer support is very prom... See more
The best of the best, packages always come on time and even early. Customer service is amazing, really nice people and always want to solve your problem as fast as possible. I’ve been using this app f... See more
Im using allchinabuy for 1 year and its just the best agent.I really appreciate that everytime i text allchinabot,agent really answer and provide ne with an answer.I just finished conversation with CS... See more
4.2
Great
218 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
Amazing customer service. Very good agent. Definitely recommend
17 October 2025
Unprompted review
i’ve been using the service for a year…
i’ve been using the service for a year and i never had any issue, the support is alway available and helpful
10 October 2025
Unprompted review
The ordering process was simple and…
The ordering process was simple and smooth. So far, everything looks good. I'm looking forward to receiving my package. Thank you!
7 October 2025
Unprompted review
Everything always went smooth love it
29 September 2025
Unprompted review
I bought 2 shoes my package got lost no…
I bought 2 shoes my package got lost no problem ill apply for a refund, my local post depot confirmed on email that my package was lost i said this to the after sales team on acb they are consistently trying to say that the investigation is on progress but there are no updates for 2 months im extremely dissapointed.
No refund is in sight
27 September 2025
Unprompted review
Reply from Allchinabuy
We understand that international investigations usually take some time. Please try contacting care@allchinabuy.com
, and we will do our best to escalate and verify the status of your parcel.
Very efficient and quick to respond
Very efficient and quick to respond with any issues iv had and overall a very great agent.
25 September 2025
Unprompted review
Very good support team and fast…
Very good support team and fast responses!
23 September 2025
Unprompted review
I was wrong
Edit: didn't actually clone my card, someone else did and used it here. Apologies
21 September 2025
Unprompted review
Reply from Allchinabuy
Thank you for your update and clarification. We appreciate your honesty and are glad the issue has been resolved. If you’d like to give us an opportunity, please feel free to contact us at care@allchinabuy.com
We look forward to serving you even better in the future!
amazing and really helpful client…
amazing and really helpful client service
19 September 2025
Unprompted review
Great customer support and great team
19 September 2025
Unprompted review
Reliable service with helpful support
I had a good experience with AllChinaBuy. My parcel was delivered to the warehouse and the team was always responsive when I had questions. The support was patient and helped me clarify the tracking situation. Communication was clear, and I appreciate their assistance. I’ll continue using their service.
19 September 2025
Unprompted review
Best Platform Ive Ever Used
Fast, quick delivery, best customer service and most importantly affordable prices. If youre looking for a shopping agent out there, dont hesitate to go for all china buy, the best agent there possibly is!!
1 September 2025
Unprompted review
Nice service is one of the best agent
Nice service is one of the best agent
14 September 2025
Unprompted review
Best agent the one I use since I started
Best agent the one I use since I started
14 September 2025
Unprompted review
Great service
Great service, handler my concern and was dealt within a fast manner, would 100% recommend one of most reliable shipping agents out there!
13 September 2025
Unprompted review
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