Pre ordered an item but after waiting over 6 months I requested a refund. They agreed but I've still not been refunded after a couple more months. I'm making an application to the county court to reco... See more
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give little to none of a response when asking about a back order that I put a purchase on that is suppose to arrive in 2 months. Company is based out of UK but there is a real lack of english within... See more
This is one of the best airsoft gear specialised organisation based in UK. The staffs of this company are professional and friendly. With their help, I’ve successfully bought my favourite airsoft pist... See more
I am not sure what those negative reviews are doing here. I had an amazing experience and fantastic customer service while trying to stock up on some GBB magazines. I will be coming back for some more... See more
Company details
Written by the company
Airsoft Direct is a premium UK retailer with a long standing history in Airsoft serving its community for over 18 years. We have a wide range of products for all experience levels and budgets.
Contact info
Unit 3 Waterloo Trade Park, Cleveland Street, HU8 7AU, Hull, United Kingdom
- 01482935515
- Accounts@asduktrading.com
- airsoftdirect.uk.com
Hasn’t replied to negative reviews
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Ordered a TM MP7 GBB could of took 3…
Ordered a TM MP7 GBB could of took 3 weeks, was delivered to my house in 2 days! Will be ordering from here again
Order arrived on time and product in…
Order arrived on time and product in good condition.
I AM EXPERINCING SO MANY DANG ERRORS…
I AM EXPERINCING SO MANY DANG ERRORS THAT I WANT TO DESTROY MY COMPUTER!!!!!!!!!!!!!!!!!!!!!!!! WILL NOT BUY ANYTHING ON THIS WEBSITE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great in communicating but the website…
Great in communicating but the website saying that stuff are in stock and when you checkout, your invoice is saying that,its been put on hold, becaus they do not have the item in stock,just a bit annoying, but have had success in the past
Customer service very unprofessional
Customer service very unprofessional, no response for emais. After the purchase you find out about some additional costs, not mentioned before.
BB pistol supposed to be metal, not plastic.
Great customer service and…
Great customer service and communication. Great prices. Rebecca is brilliant in customer services. Buy from these guys!
Amazing product as always from Tokyo…
Amazing product as always from Tokyo Marui, Airsoft Direct were very helpful in getting my order sorted and out to me quickly. Would always recommend
Received my order very quick which is…
Received my order very quick which is good but what the items ended up being wrong so l emailed them about returning them and as of yet I’ve not herd anything back from them which I find very unprofessional of them so for this reason I won’t be using them again
God awful
God awful
Experience, from ordering months ago, stock issues, mistakes made.
They’ve been doing this a long time, and it shows (not in a good way).
The communication is awful and so is the website and stock tracking. They need reviving, unfortunately I won’t use again.
Very good service
Very good service, quick. Very helpful and knowledgeable about all items will use again
Very good service and excellent quality…
Very good service and excellent quality reliable and on time
This is one of the best airsoft gear…
This is one of the best airsoft gear specialised organisation based in UK. The staffs of this company are professional and friendly. With their help, I’ve successfully bought my favourite airsoft pistol. This is such a pleasant shopping experience. A special thank to Ricky, who helped me to find the hard to get item in a smooth way. Highly recommend 👍
Been helpful
Been helpful, and offered to go out there way to help, however twice i have been told i will be sent an email confirmation on my order and i still haven't recieved a confirmation
A Titan in Airsoft
Recently bought a Titan battery from this shop, it was well packaged and arrived quickly. I'd highly recommend this company.
Excellent service.
Always a pleasure to deal with.
Always a pleasure to deal with.
Very helpful staff and great products
First visit
This was my first time going to Airsoft direct and I was so happy with my visit. Great staff who are willing to offer advice and support with questions asked. This applied for me as I asked for help with my first pistol and the staff member offered great advice with what options there were. In the end, I spent over £200 and will definitely be returning many more times in the future. Highly highly recommend!
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