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See what reviewers are saying

Rated 1 out of 5 stars

Stay away , I applied through Facebook advertising and I attended a few lessons , it was a makeup lesson , no practical teaching at all , the teaching was extremely lazy and terrible , I decided to st... See more

Rated 5 out of 5 stars

Yet another module on the Level 5 HR course, and yet another successful learning session. Michelle's method is amazing, very clear and concise. I couldn't ask for a better tutor. Happy to have had he... See more

Company replied

Rated 5 out of 5 stars

A huge Thank you Acacia for your support during my year of studies. Really easy to correspond, fast to respond and always keen to help. I met with inspiring tutors and the flexibility around the diff... See more

Company replied

Rated 5 out of 5 stars

Studying is not easy specially after having a job ad long break from studies but as Natalie said 'Its hard but studying is worth it' & this instantly gave me a positive vibe and motivation to do the c... See more

Company replied

Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Education Center
  4. Educational Institution
  5. Learning Center
  6. Training Centre

About Acacia Learning

Written by the company

We are a learning company founded on a passion to deliver the highest quality and most flexible training programmes possible – ones that make a real difference to learners and employers alike. Since we started, we have helped thousands of people to take their knowledge, skills and careers to the next level.

We are specialists in Human Resources, Learning & Development covering the full spectrum from entry-level courses through to postgraduate-equivalent qualifications. Our 30+ expert tutors work at the forefront of new thinking and practice, and we’re delighted to have been recognised as one of the best CIPD training centres.


Contact info

3.6

Average

TrustScore 3.5 out of 5

228 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Natalie was very helpful

I decided to go with Acacia for my Level 5 Diploma in People Management off of recommendations from friends/colleagues. Natalie answered all of my questions and made the enrollment process seamless. Looking forward to getting started!

3 February 2024
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Geraldine,

Thank you for taking the time to leave a review for us.

I'm so pleased to hear that you are happy with the service that you have received from Natalie during your enrolment and we look forward to supporting you further throughout your course.

Kind Regards
Sarah
Acacia Learn

Rated 5 out of 5 stars

Thank you Natalie!

I was lucky enough to be enrolled by Natalie. She put me at ease in regards to my questions going into the course as i am going in at level 7 , but with a lot of experience within L&D which I’m also working In still.

I made my payment yesterday and lots of stuff is already through so I can start planning my journey back into academia.

Thank you Natalie! So far it’s been a super positive experience. Here’s to the next 2 years!

30 January 2024
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Anthony,

Great to hear Natalie has been helpful during your enrolment process. Enjoy your studies with Acacia!

If you have any questions or need any help during your studies our Student Support team is here to help so please do get in touch.
You can reach us on students@acacialearning.com or via phone call 0208 239 1323 (option 2).

Laura
Acacia Learning

Rated 5 out of 5 stars

Highly Recommend…

I first came across Acacia Learning when I completed my CIPD Level 3, which is why I decided I would like to enroll on my CIPD Level 5 with them. I have met some lovely people along the way and the Tutors and support staff (Natalie Baxter in particular!) are always very helpful and efficient. Thank you again

24 January 2024
Unprompted review
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Reply from Acacia Learning

Hi Carly,

Thank you so much for lovely review on Natalie. Welcome back to Acacia and enjoy your studies with us!

If you need any help or assistance you can contact students@acacialearning.com.


Laura
Acacia Learning

Rated 5 out of 5 stars

Really helpful

Natalie Baxter was really helpful, and friendly! Made the process clear and easy to follow in terms of signing up, etc.

Looking forward to starting with Acacia!

24 January 2024
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Kirsten,

Thank you for the lovely feedback on Natalie.

If you have any non-academical queries during your studies please don't hesitate to contact Student Support on students@acacialearning.com

Enjoy your studies!

Laura
Acacia Learning

Rated 5 out of 5 stars

Speedy Service

After booking the course, I was called within 2 hours for the enrolment by Natalie who was so helpful. 5* service.

16 January 2024
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Ciara,

Thank you for the lovely feedback on Natalie.

If you have any non-academical queries during your studies please don't hesitate to contact Student Support on students@acacialearning.com

Enjoy your studies!

Laura
Acacia Learning

Rated 5 out of 5 stars

Great professional service

I just enrolled for the CIPD Level 5 course in People Management. My advisor Natalie was very efficient in answering my questions (and believe me I had a lot :) ). Her explanations were very helpful for me to decide which schedule to choose. Great professional customer service! I'm looking forward to start the course and write another great review upon its completion.

17 January 2024
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Olga,

Thank you the lovely feedback on Natalie. I am very happy to hear she helped you when you were enrolling with us. Enjoy the studies and wishing you best of luck on your learning journey!

If you need any help or assistance you can contact students@acacialearning.com.

Laura
Acacia Learning

Rated 5 out of 5 stars

Great advice and service.

I just recently enrolled for the CIPD Level 5 course in People Management. My advisor was Natalie and she was really helpful both in helping me enroll and also in choosing the right course. She also responds as quickly as possible and has fantastic customer service. I would definitely recommend this course/company to anyone looking to study CIPD.

13 December 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Mark,

Thank you for taking time to leave us a lovely review. I am happy to hear that Natalie has been helpful throughout the enrolment process.
Enjoy your studies with us in Acacia and if you have any questions please feel free to contact us in Student Support (students@acacialearning.com).
We look forward to supporting you in your learning journey.

Laura
Acacia Learning

Rated 5 out of 5 stars

Very happy with the service

Amazing communication, and extremely easy and pleasant expectance booking for the first time, highly recommend, big thanks to Natalie for all your help.

10 January 2024
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Dave,

I'm so pleased to hear you have had such a great start to your journey with Acacia.

Good luck with your studies, please reach out to student services if you need any support. students@acacialearning.com


Kirsty
Acacia Learning

Rated 5 out of 5 stars

Great enrolment process

Great enrolment process, really friendly and professional. Felt supported and encouraged to start the course!

4 January 2024
Unprompted review
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Reply from Acacia Learning

Dear Amira,

Welcome to Acacia, thank you for taking the time to leave such nice feedback.

If you need any help please reach out to our student support team students@acacialearning.com.

Good luck with your studies.

Kirsty
Acacia Learning

Rated 5 out of 5 stars

Amazing onboarding experience

Amazing onboarding experience - I hope that studying at Acacia will be just the same💖

28 November 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Thank you so much for your feedback, Vera!

Enjoy your studies with Acacia and if you need ever any help please don't hesitate to contact us in Student Support students@acacialearning.com.

Liisa
Acacia Learning

Rated 5 out of 5 stars

great onboarding experience

I had a great onboarding experience from the course advisor Natalie. I initially requested information about the course 2 months ago and Natalie was always available and answered all my queries.
Thank you Natalie for making everything run so smoothly.

20 November 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Louisa,

Thank you for taking time to leave us a feedback. All the best with your studies with Acacia.

Liisa
Acacia Learning

Rated 5 out of 5 stars

Support from the course advisor, Natalie, was great

The support from the course advisor, Natalie, was superb. I have initially inquired 2 months back and she answered all my queries well. I was looking for the best option for me for a learning provider so it took me months to come back to Natalie, until I decided on what course and continue with Acacia Learning. I was hesitant at first in continuing with Acacia as I read some negative reviews regarding the learning journey, but right now, I am about to start my first module, and so far, everything was smooth and good. So I am hoping it would continue well. But so far, I'm happy. I will update my review regarding the actual module learning experiences once I have it experienced first hand. Thank you to Natalie for guiding my enrollment, though. Kudos to Natalie!

1 November 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Dee

Welcome to Acacia and i'm very happy to hear that Natalie has been super help. If you ever need any non-academical help please do not hesitate to contact us in students@acacialearning.com.
Enjoy your module and your learning journey!

Liisa
Acacia Learning

Rated 5 out of 5 stars

Smooth Enrolment

Natalie was very proactive and arranged my application in a couple of minutes, amazing!

8 November 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Welcome to Acacia, Bianca!

I am so pleased to hear you have had such a great start with us.

Good luck with your studies.

Kirsty
Acacia Learning

Rated 5 out of 5 stars

I had good and smooth enrollment…

I had good and smooth enrollment process and appreciate Samson's advice. Natalie was quite helpful in getting things sorted out for me quickly

27 September 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Welcome to Acacia, Debbie!

I'm very happy to hear that both Samson and Natalie have been good and helping you to enrol with us. Hope you enjoy your studies with us!

Liisa
Acacia Learning

Rated 4 out of 5 stars

They were good at discussing my…

They were good at discussing my previous experience with me to help me decide which level would be the right one for me.

18 August 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Alice,

Thank you for taking time to leave a feedback for us. I am very happy to hear our course advisors have been helping you with your course choice.

Liisa
Acacia Learning

Rated 5 out of 5 stars

Very easy process

Very easy process, people were lovely who supported my onboarding

29 September 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Emma,

Welcome to Acacia :-) and enjoy your studies with us.

Liisa
Acacia Learning

Rated 5 out of 5 stars

Excited To Be A New Student (Again!)

Natalie was exceptionally helpful during the whole enrolment process! Our initial phone call was informative, positive and she sold the course/experience really well, in a way that answered all my questions and just left me excited to get started! I was lucky to sign up during the period my course was running at a discounted rate and Natalie kept in touch whilst I waited for sign-off from my organisation to fund it. She was super responsive over emails and helped me get enrolled straight away once I returned the relevant paperwork from my organisation. I am really grateful for all her help and am really excited to be studying again :)! B

30 September 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Bethany,

Thank you for taking time to leave us a lovely review. I am happy to hear that Natalie has been helpful throughout the enrolment process.
Enjoy your studies with us in Acacia and if you have any questions please feel free to contact us in Student Support (students@acacialearning.com).

Liisa
Acacia Learning

Rated 5 out of 5 stars

Natalie was very helpful and very…

Natalie was very helpful and very prompt in dealing with my case. She went as far as explaining the timetable to me as I did not understand how it worked. She was so polite and went extra miles to process my application.
I really appreciate the follow-up process.

Samson was also helpful. He was my first point of contact during the initial enquiries. He sent all the information to me via email. After our discussion, I was able to take a decision to study with Acacia.
All was handled professionally.

4 October 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Mrs Jacob,

Thank you very much for your lovely review on Natalie and Samson. Good luck with your studies!

Liisa
Acacia Learning

Rated 5 out of 5 stars

Natalie

Natalie, my course advisor, was super helpful. She was friendly and professional. She responded quickly each time I emailed and helped with a range of information so I could make the best decision for my studies. She was a pleasure to deal with. I found Acacia learning's courses to be more flexible and more frequent than other providers. Very happy to recommend them.

6 October 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Joanna,

Thank you for the lovely feedback on Natalie.

If you have any non-academical queries during your studies please don't hesitate to contact Student Support on students@acacialearning.com

Enjoy your studies!

Liisa
Acacia Learning

Rated 5 out of 5 stars

Great help and fast

I approached Acacia back in January enquiring about a course and Natalie very kindly helped me back then however I did not enroll. I re-enquired back in September and natalie remembered me from January and helped me with any question that I have.

14 September 2023
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Thank you for your lovely feedback on Natalie. Enjoy your studies with us!

Liisa
Acacia Learning

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