Staff are lovely and they don’t try to push you into buying the first thing you see and they are honest with you about what you are looking for
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady who served me was very helpful and explained every thing to me , as I didn't know the first the about the workings, If I ever needed anything else Ableworld would be my first shop to go to... See more
Had to return today to exchange an item brought yesterday ( my fault) at Wrexham , no worries same great staff as yesterday. No problem they were happy to exchange the item to insure we were happy wi... See more
Company replied
We went to the Wrexham store initially to look at mobility scooters. Cath showed us various models before suggesting a powered wheelchair as an alternative. Nothing was too much trouble for Cath, I di... See more
Company replied
Company details
- Mobility Equipment Supplier
- also in
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Wrexham
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Regent Street, LL11 1PF, Wrexham, Wales, United Kingdom
- 01978 358588
4.6
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
phone calls
bought arise and recline chair ,and was given six months free insurance, chair is grand, but now i get a lady demanding i give her my personal details over the phone , its getting daft now ,wife afraid to pick up the phone again now ,as she is just demanding we give her our details ,so much so i wish i had gone elsewhere
27 April 2025
Unprompted review
Reply from Ableworld - Wrexham
Hi James,
Thank you for submitting your recent review, and we are thrilled to hear you are happy with the riser recliner chair that you have recently purchased from Ableworld.
Ableworld would not necessarily need to contact you following the purchase, and would be happy to look into this for you. Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Take care,
Ableworld
Friendly and affordable
Phoned my local ableworld in Wrexham to see if they could fix my scooter they picked it up on Tuesday and I had it returned by fridaykept me informed about repair and tested the battery and I was surprised by the cost it was reasonable and the staff I spoke to were very friendly thank you so much for the fast and efficient service
25 April 2025
Unprompted review
Reply from Ableworld - Wrexham
Hi Caroline,
Thank you so much for your review! It's great to hear that our Ableworld Wrexham store was able to help you get your scooter back up and running in good time, just in time for the good weather! We hope to see you again soon.
Take care,
Ableworld
Reply from Ableworld - Wrexham
Hi Ron,
Thank you so much for your review! It's great to hear that our Ableworld Wrexham store were helpful on your trip to the store and we hope to see you again soon.
Take care,
Ableworld
Purchased an adjustable bed.
Purchased an adjustable bed.
We were served by Bev who took the time to explained every thing about your beds to enable us to make an informed choice .
Your delivery service is also first class well done guys.
It's nice to be able to go into a proper shop to physically see the products rather than having to shop online.
13 January 2025
Unprompted review
Reply from Ableworld - Wrexham
Hi Sandra,
Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Wrexham store was able to assist you with purchasing your adjustable bed and we hope to see you again soon.
Take care,
Ableworld
Ableworld Wrexham
My wife and I visited Ableworld in Wrexham to buy a wheelchair. The two ladies in the store (Catherine & Bev) were fabulous. We had some specific needs and Catherine and Bev were able to advise (through their profound level of knowledge) which wheelchair and accessories were best suited to our needs. Throughout our visit these ladies were very helpful, polite and professional at all times. I would definitely recommend this store to anyone with specific mobility needs.
1 February 2025
Unprompted review
Reply from Ableworld - Wrexham
Hi David,
Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Wrexham store was able to help you find the perfect Wheelchair! We hope to see you both again soon.
Take care,
Ableworld
Nothing is too much trouble.
We went to the Wrexham store initially to look at mobility scooters. Cath showed us various models before suggesting a powered wheelchair as an alternative. Nothing was too much trouble for Cath, I didn't feel rushed and she took the time to help me try out the wheelchair, even out onto the streets and pavements. She was so friendly and helpful throughout the whole purchase. I left the store feeling so confident and happy. I highly recommend the store and wouldn't hesitate returning in the future should I require anything of this nature again.
19 June 2024
Unprompted review
Reply from Ableworld - Wrexham
Hello Sarah,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wrexham team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Good product easy to order.
Good product easy to order.
Delivery by Parcel Force not so good.
28 April 2024
Reply from Ableworld - Wrexham
Hello Paul,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wrexham team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
I recently bought a Rascal Vista DX…
I recently bought a Rascal Vista DX from wrexham Ableworld. The staff Bev & Cath we’re wonderful, not pressured or rushed just gave us the information that we needed. I must say they were so pleasant it was like being with friends. The scooter arrived this morning and I am delighted.the delivery man Scott was also so nice and very friendly. I can only recommend this store for there friendliness of all there staff. Thank you Ableworld
12 January 2023
Unprompted review
Reply from Ableworld - Wrexham
Hello,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Bev and Cath from Ableworld Wrexham were able to help you find the prefect scooter for you. It's also great to hear Scoot from our Ableworld delivery team was friendly. We hope you enjoy your new scooter and hope to welcome you back in-store again.
Take care
Ableworld
Poor customer service.
My father paid well over £1000 for arises chair. Still under guarantee. After care service dreadful. No one relpies to calls.
19 January 2022
Unprompted review
Reply from Ableworld - Wrexham
Dear Mrs Gadd,
Thank you for your review regarding your concerns with the Riser Recliner that your originally purchased from Wrexham.
We are sorry to hear that you feel we have been unhelpful, especially with the after care service.
Can I please ask you to email support@ableworld.co.uk. In the meantime, I would like to thank you for taking the time to post the review. We are grateful for our customers feedback and consider every request individually and in detail.
Kind Regards,
Ableworld
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.