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Ableworld - Northwich Reviews 

24
TrustScore 3.5 out of 5

3.7

41 London Road, CW9 5HQ Northwich, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently accompanied my elderly mother to purchase a riser chair from Able World. The staff were very helpful, friendly and knowledgeable about the products. Teresa helped to demonstrate the various... See more

Company replied

Rated 5 out of 5 stars

I purchased a Hartford Shallow Bed + Headboard from the Northwich store and as promised was contacted one week later to arrange delivery. The delivery men (Mark & Tony), were pleasant and cheerful. Th... See more

Company replied

Rated 5 out of 5 stars

The store manager at Northwich Cheshire served me today and she was amazing. Explained everything to me clearly and she was very knowledgeable. No pressure selling. I was buying my 1st mobility scoot... See more

Company replied

Rated 5 out of 5 stars

I went with my elderly mother to look at chairs. I was greeted by Lottie who instantly made us welcome. She took time explaining the different functions and the different chairs to us and was extremel... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Wheelchair Store

About Ableworld - Northwich

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • 41 London Road, CW9 5HQ, Northwich, Cheshire, United Kingdom

  • 01606 331786

3.7

Average

TrustScore 3.5 out of 5

24 reviews

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Replied to 100% of negative reviews

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3.7

All reviews

(24)

340 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

We called in at Ableworld Northwich, Cheshire and were served by Ann and her colleague. I suffer from Motor Neurone Disease, a terminal illness, but they treated me with compassion and also a lightheartedness that lifted my spirits. We were looking for a reconditioned stairlift and Ann was both knowledgeable and helpful. She arranged for a survey to be done within days. Fantastic service.

17 January 2022
Unprompted review
Ableworld - Northwich logo

Reply from Ableworld - Northwich

Hello Gillian,

Thank you for taking the time to leave us some excellent feedback. It is fantastic to hear that Ann and the rest of the team in Ableworld Northwich were able to lift your spirits whilst helping you. We are happy to hear you recieved fantastic service and we hope to see you again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Very impressed with telephones I…

Very impressed with telephones I ordered for my elderly Dad. Goods delivered within 48 hours. Great service from Ableworld.

14 December 2021
Ableworld - Northwich logo

Reply from Ableworld - Northwich

Hello Jayne,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you are happy with the telephone you ordered for your Dad. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Thank you Ableworld Northwich - especially Allyson!…

We visited the Northwich branch of Ableworld last week to purchase a new wheelchair for my mum.
We were served by Allyson who I understand was new to the role in her 6th week. Allyson gave us excellent customer service & listened to our needs & questions & answered them with amazing knowledge & understanding of the different chairs she showed us. She also went out her way to help my 90 yr old mum understand as she is extremely deaf & struggles with new voices behind masks. She was absolutely lovely & I hope she gets a shout out for her kindness & great customer service skills! Thank you Allyson & also the team at Northwich!

10 September 2021
Unprompted review
Ableworld - Northwich logo

Reply from Ableworld - Northwich

Hello Deborah,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Allyson gave you excellent customer service and listened to your needs and questions. We are happy to hear she answered them with knowledge and understanding whilst helping you. We hope to see you again soon.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

5 Stars. Excellent.

I have visited Ableworld in Northwich twice recently with my Dad. Ann has looked after us each time. On each visit she was so helpful, kind and patient. Her product knowledge was great too. She was able to guide us to the right products each time. We are very satisfied and will no doubt be back for a 3rd visit soon. Michael and Rosie.

3 September 2021
Unprompted review
Ableworld - Northwich logo

Reply from Ableworld - Northwich

Hello Rosie,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Ann from our Northwich store has always looked after you whilst being helpful, kind and patient. We hope to see you again.

Kind Regards,
Ableworld

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