Ableworld - Crewe Reviews 

Phoned Ableworld Crewe for some wheelchair advice for my elderly mother and then went into store in Crewe following the advice given where Natalie gave real valued advice about the best type of lightweight wheelchair that would be most suited for my mother with the ailments she suffers especially in regards to her curvature of the spine condition. The choice of chair offered to best suit her needs was really good and trialling it in the shop was so much better than simply ordering online so the advice given by Natalie was very much appreciated and assisted us greatly when making the purchase. Great customer service and great professional advice would highly recommend going in store when making such an important decision on purchasing a wheelchair and speaking to the people who know the best type of products to recommend.

As always, fabulous service, this time to buy a mobility scooter for my mum. This time we were served by Natalie who had extensive knowledge of the many scooters available to buy. She was very patient with mum, didn’t feel rushed and I was confident that we had been sold the correct scooter

We were in serious trouble if Mum couldn't go upstairs to bed and the loo. Paula at the Crewe branch couldn't do enough to help us when our Mums stair lift wouldn't work after being in hospital. Even though it was very late in the day, Paula arranged technical help for us, which got the stairlift working. As a customer we felt as though we really mattered with the aftersales. Paula is a credit to the Ableworld team. THANK YOU. Highly recommend the Ableworld Crewe. ALSO Sharon in Ableworld Nantwich Head Office stair lift team providing invaluable caring tenacious technical advice, which got the stair lift going once more despite being very late. We were truly valued as customers

Purchased a Wheelchair yesterday in Crewe for my husband. Karen and Natalie were amazing fantastic advice and support helped to ease our feelings of having to move to a Wheelchair. Very knowledgable, helpful and friendly. We would recommend going to the Crewe store. Thank you ladies.

Bought a power chair and thee guys were fantastic. My mother whom the chair was for suffers from anxiety and the two staff that brought the chair to us to demonstrate were absolutely wonderful, they were Carl and Reagan , I can not explain how helpful they were, polite,friendly and extremely helpful. My mother was more than happy to get in and try in ,they really put her mind at rest . Can’t rate them high enough. Thank you Carl and Reagan

Tried to buy a replacement scooter key but shop assistant very unhelpful. He sent me to another branch instead where they would have a key available. I explained that it was not convenient but he did not want to order a key for me.

I was looking to buy a wheelchair for a relative so I visited Crewe Ableworld to discuss the options before taking my relative to try them out. The knowledge and experience of the staff was excellent. There was no pressure to buy, it just felt like they wanted us to have the most suitable product for our requirements. Shout out to Natalie who served us and couldn't have been more helpful. What a great shop.

I bought a riser/recliner chair from Ableworld in Crewe. The sales person was very professional, patient with me. I tried out a few electric chairs and the sales person explained all the features of each chair. He had good knowledge of each chair. When I found the chair most suited for my needs, we went through in detail the benefits of this particular chair, how it works etc.
Doing the paperwork was quick and easy. The chair was delivered to me the next day.

Once again.... what to say! Thank you Crewe and Stafford. My father is unable now to walk or stand unaided. He loves his new Rio... thank you crewe for knowledge and supply and special thanks to Stafford for taking the time to demonstrate the chair. Jackie your follow up call was spit on. Worth every one of your stars.

Lou & Mollie arrived promptly on Monday to deliver & install Mum's new bespoke Rise & Recline chair. They set everything up without fuss, explaining all the controls simply through a guided demo with Mum in situ. I was also most grateful for all their help to re-establish & relocate the rest of the furniture that Dad had moved to make space for the new chair. A job very well done in under an hour - thank you ladies!

I telephoned to ask if a specific wheelchair was in stock and Natalie explained that there was none left of that size in any stores. She checked all stores for the larger size and found there to be 3 at other stores. She managed to transfer one to the Crewe store. Natalie telephoned me to say it had come into stock and I arranged to take my Mum to try it out. It was perfect for her. Natalie altered the height of the foot rest which made all the difference. Amazing customer service. Natalie is excellent! She is friendly, very helpful and went the extra mile to help me. Thank you.

We bought a custom built chair from ableworld which broke 17 months later, we had a reply to say that we had put force on the footrest and damaged the mechanism of the chair, we totally disagreed with the outcome and was told we would have to pay £902 to have the chair repaired, we disagreed and the chair was sent to the manufacturers, the manufacturers have now sent the chair to the mechanism manufacturers.This as taken 5 weeks upto now and my partner who is paralysed from the waist down as had to be bedbound which is affecting his mental health and he has also had a chest infection. We contacted Paul Rowlands a week ago with no reply, we have contacted the store again to be told he will contact us but is busy doing interviews and other stuff while my partner is having to stay in bed. Great service for people with disabilities.

Recieved first class service from Darren Evans at the Crewe branch of Ableworld. Clear consise explanations and demonstration whilst adhering to the current Covid guidelines. I felt safe to shop there and very happy with my purchase of a mobility scooter.