I recently visited this store to look for an indoor trolley for my mum. I was a little uncertain as to how to best approach this and was so grateful to be advised by Maryam. Quite simply, she could... See more
Company replied

3 St David’s Retail Park, Saltney, CH4 8SN Chester, Cheshire, GB
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I recently visited this store to look for an indoor trolley for my mum. I was a little uncertain as to how to best approach this and was so grateful to be advised by Maryam. Quite simply, she could... See more
Company replied
Our recent experience was excellent. No hard sell and lovely staff who allowed mum to take her time. We got a lovely riser/recliner which is perfect for what we need. The after service is also amazing... See more
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Having visited the store in saltney , Chester , I was greeted by staff members Nick and Charlotte who were most helpful in assisting in my needs for a suitable scooter, Every aspect was covered to... See more
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Ableworld stores do not stock batteries for Jolly Sport scooters which means they have to be ordered. They stock batteries for all the other scooters so why not Jolly Sport. This causes an inc... See more
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Written by the company
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Professional Assembly

3 St David’s Retail Park, Saltney, CH4 8SN, Chester, Cheshire, United Kingdom
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Got 2 replacement batteries. I fitted them and charged for a week with a charger they had advised after the last batteries got from them were faulty. Went to try the batteries and flat in under a mile. Pushed the mobility scooter home, put on charge and tried again. Didn't even get as far as the previous time. Tried leaving on charge for a week and no better. Took them back and they put them on a tester which said they were fine. Charged again for a full week and tried again. Less than a mile. Borrowed some batteries the same capacity, fitted, charged and tried. After 5 miles were showing low but still going. All batteries were charged with the same charger. Now going to find someone independent who actually knows how to test a battery. 1 star was the minimum I could give even though lower would have been more honest. Unhelpful staff and rubbish product. 6 months warranty. Have since bought for half the price from a battery supplier and with next day delivery got 2 batteries for a £1 more than a single battery at ableworld cost, they do 6 miles and have a 12 month warranty

Reply from Ableworld - Chester
Lyn helped us to purchase the correct mobility scooter. She was cheerful, helpful and patient, advising on features and giving a thorough demonstration. This allowed to make the correct choice of scooter - thanks.

Reply from Ableworld - Chester
Excellent customer service we were in the saltney shop for over 21/2 hours trying scooters and walking aids nothing was to much trouble for the store assistant Allyson

Reply from Ableworld - Chester
Took my elderly Mum to buy a rise & recline chair. Ann, who served us was great, very knowledgeable about the products and nothing was too much trouble. Would highly recommend.

Reply from Ableworld - Chester
We went to the Saltney branch today to get a chair for mum. She needs more help getting out of the chair now and the riser chairs there are fantastic. Great service from Brian. Mum is very happy with the chair she picked and it's going to be delivered next week. Thanks so much.

Reply from Ableworld - Chester
I went to the Saltney store Chester and spoke to Allyson and told her the situation that we where in at home and how we would like my wife to have more freedom around the house.Allyson advised me on my purchases of walking frames and also arranged for a stair lift engineer to measure up for a stair lift to be fitted and this was done and fitted in 3 days. What a service WELL DONE EVERYBODY thankyou very much xxx

Reply from Ableworld - Chester
Had a lovely experience at Ableworld Chester.
Brian and Allison (I hope I got that right!) are warm and welcoming.
They helped me try a variety of recliner chairs and were able to explain why various features would or wouldn’t suit me.
I spent about 30 mins chair-hopping and it was no bother to them. I couldn’t believe it when Brian said he’d deliver the chair on his way home that night!
He also carried the chair into the house and set it up. He seemed really happy in his job and couldn’t do enough to help.
I was very taken with how they treated me. Not used to such patience and kindness from a business!
As for the chair, it’s been a godsend. I can adjust myself into different positions for eating, reading, relaxing etc...
The weightless technology is lovely too!
I’m glad I visited and definitely recommend them.

Reply from Ableworld - Chester
Went to Chester branch to buy a chair for my father , service from allyson and Brian was fantastic , very helpful and friendly , great advice and help to load chair , nothing to much trouble , recommend highly

Reply from Ableworld - Chester
We bought two new batteries for my brothers mobility scooter and without Brian’s help we don’t know what we would have done! Brian was very friendly, helpful and had good patience.

Reply from Ableworld - Chester
A remarkably fast and friendly service. Highly recommended.

Reply from Ableworld - Chester
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