5.11 Tactical Germany/EU Reviews 1,292

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I made a big order cause of the 20% discount on almost everything, even bigger discounts on certain products. I was expecting at least one week before delivery but in less than 4 days the products wer... See more

Rated 4 out of 5 stars

It's only 4 stars because I didn't had the chance to actually do a long term test. Fitting is good and I was quiet impressed about how comfortable the boots feel already from the beginning. I start... See more

Rated 5 out of 5 stars

I bought 5.11's TAC Operator ALS Backpack 35L to use as my work backpack working as a stage lighting technichian. This might sound like a weird product choice, but as I broke multiple backpacks over... See more

Company details

Written by the company

5.11 Tactical macht hochwertige, funktionale und bequeme taktische Bekleidung, Schuhe und Ausrüstung für Ersthelfer, Einsatzkräfte und Abenteurer.

Always Be Ready

Written by the company

We are innovators who make purpose-built, technical apparel, footwear and gear for life's most demanding missions.
Du lebst deine Mission Tag ein Tag aus. Wir statten dich mit Ausrüstung aus, auf die du dich verlassen kannst, damit du dich voll und ganz aus das konzentrieren kannst, vorauf es wirklich ankommt.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Thank you 5.11

20% off during 5.11 days rule!
My fifth pair of Defender Flex Jeans… best pants on and off duty!
Had the Norris sneaker and loved them! I’m sure the Mclane will impress as well!
Nice treat to get an extra patch and the Burger General apron!

10 May 2024
Rated 5 out of 5 stars

Reliable pants sizes

The pants sizes are identical between different products and are therefore reliable. The availability status is up to date and delivery is prompt.

26 April 2024
Rated 5 out of 5 stars

Brilliant Backpack, quickly delivered

I bought 5.11's TAC Operator ALS Backpack 35L to use as my work backpack working as a stage lighting technichian. This might sound like a weird product choice, but as I broke multiple backpacks over the years due to rough handling and heavy loads, I decided to go for a tactical backpack this time. The TAC Operator ALS caught my attention as it is equipped with a brilliant set of quickly accessible pockets and pouches, making it easy to stash everything from a claw hammer to USB adaptors in it while still finding everything quickly. The product quality appears to be superior, both the materials and stitching appear to be designed to last a lifetime. I'm really excited to see how well the backpack does it's job over the next few years.
My only suggestion to 5.11 would be to concider adding a product video to the backpacks, as all the little details about the pack could use some moving pictures to show them off.
Deliverly time from Sweden to germany took only 3 days, packaging was excellent as well.

17 April 2024
Rated 1 out of 5 stars

Order 2024012524668439 scam, thief

Order not arrived to me and my money don't back, this is scam watchout

31 March 2024
Unprompted review
5.11 Tactical Germany/EU logo

Reply from 5.11 Tactical Germany/EU

Good morning,

Thank you for your time!

The order number is not an order number from us and we are not able to find any order with your information in our system. We think the order was placed on another website than ours, www.511tactical.com

We are always here to help but it is not possible for us to answer questions related to other websites.

Have a nice day! / Your 5.11-team

Rated 1 out of 5 stars

Număr de ordine. 2023122721798427

Low quality services, I ordered a backpack and a tactical belt and even today I did not receive the order, although the money was taken from the account, I tried to contact a person in charge and no one answered. I also requested the refund of the amount of money and I still did not receive an answer. I do not recommend.

28 December 2023
Unprompted review
5.11 Tactical Germany/EU logo

Reply from 5.11 Tactical Germany/EU

Good afternoon,

Thank you for your time!

The order number is not an order number from us and we are not able to find any order with your information in our system. We think the order was placed on another website than ours, www.511tactical.com

We are always here to help but it is not possible for us to answer questions related to other websites.

We wish you a Happy Easter! // Your 5.11-team

Rated 3 out of 5 stars

Very bad marketing to indicate the…

Very bad marketing to indicate the discount price but you have to guess which size and color. This only damages the company's reputation. Also, since the product is made in CHINA, the quality has decreased and the sizes often do not match.

4 March 2024
Unprompted review
5.11 Tactical Germany/EU logo

Reply from 5.11 Tactical Germany/EU

Hi, we hear you! We know it is super annoying that you have to choose both size and colour before you get to see the final price and that is not how it should be. We are working on solving this as soon as possible.
We produce our products all over the world (South America, Central America, the States, Asia and Africa).
Is it any particular product where you feel the quality has decreased and the sizes are not matching? The size issue could be because the various products might be designed for different purposes. One shirt might be designed to wear directly against the body, whilst another shirt might be designed to be worn above a mock neck polo and a third style might be designed to be worn above body armour.
I hope this might explain some things.
/ Your 5.11 Team

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