50 Floor Reviews 791

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and knowledge, making the selection and installation process smooth. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and professionalism of the installation teams, who often complete jobs quickly and clean up thoroughly. People are also very satisfied with the product quality, with many expressing happiness with their new floors. However, some customers also mentioned issues with quality and pricing. Some reviewers were not happy with the quality of the installation, citing problems like gaps, uneven floors, or defects in the product itself. Others felt the pricing was too high, especially when compared to the quality of the work received, and some experienced difficulties with warranty claims or getting issues resolved after installation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the professionalism and efficiency of both... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Product

Users describe positive interactions with the product. Many customers are very pleased with their selection,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of products, noting... See more

Price

People report ambiguous experiences with price. Many customers found the pricing to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cousin recommended 50 Floor. I had a sales rep come by who shared samples with me & helped me decide what color I wanted. I told him I needed my stairs well-padded because I didn't want to bang my... See more

Company replied

Rated 5 out of 5 stars

50 Floor is the best! Your appt time was accurate. The installers were polite, knowledgeable & informative Their sizing was correct, added floor screws as needed. Their cleanup was good. The... See more

Company replied

Rated 5 out of 5 stars

Our experience with "50 Floor" was made very special by our consultants, Chris and Jeramie, and most of all by our excellent installers, Izzy and company. These young men were beyond experienced in in... See more

Company replied

Rated 5 out of 5 stars

From the selection process with Ron Armant, everything was handled with perfection. He was extremely nice to work with & knowledgeable about the producct. This was our 2nd purchase from 50 Floor & it'... See more

Company replied


Company details

  1. Flooring Contractor
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Store
  5. Wood Floor Installation Service

Written by the company

At 50 Floor we specialize in making the floor buying process simple and easy. All you have to do is visit www.50floor.com or call 1-877-50-FLOOR (503-5667) to schedule your free in home flooring consultation. Your flooring plays a bigger part in your life than you may realize besides just enhancing how your home looks and feels. It’s also the one part of your home that you touch more than any other. We live on our floors. At 50 Floor, we’ve designed our in-home consultation process to help you get the flooring you’ve always dreamed of. Finding new flooring has never been easier and our flooring experts will make sure you get the right floors for your specific lifestyle and style preferences. 50 Floor provides peace of mind with the best warranties in the business. Our expert installers are 100% insured and can complete most flooring jobs in one day! Check out our website to see the Big Sale happening right now and save a bundle. Plus, we offer flexible financing so you can enjoy your new floors today and pay for them over time! Reach out today to schedule an appointment and we’ll come by on a day and time that works best for you.

Gold Star Warranty

Installation Guaranteed for 1 Year

Installation Guaranteed for 1 Year
Our company guarantees professional workmanship. If, in the first year after getting your floors replaced you experience any issues with your new floor due to a problem with the installation, 50 Floor will return and correct the issue at no cost to you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

791 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
50 Floor logo

Reply from 50 Floor

Hi Dale!
Thank you for your kind words! We’re thrilled to hear that you had a smooth experience from start to finish. Our team takes pride in making every step of the process as easy and enjoyable as possible. 🏡

We truly appreciate you choosing 50 Floor and for taking the time to share your feedback. 😊

Rated 5 out of 5 stars

2nd Purchase

We’ve purchased from 50 Floors twice and both time found the price, product and installation good.This time there was a minor issue at installation but it was quickly resolved.

11 March 2026
50 Floor logo

Reply from 50 Floor

Hi James!!
Thank you so much for being a repeat customer! It means a lot to us that you’ve trusted 50 Floor for your flooring needs not just once, but twice. We’re glad to hear the price, product, and installation met your expectations, and that the minor issue was quickly resolved.

We truly appreciate your continued support and kind feedback. Thank you for choosing 50 Floor again!

Take care,
50 Floor | 877-503-5667

Rated 5 out of 5 stars

Very skilled and precise workers

Very skilled and precise workers. Did a wonderful job installing floors..

16 March 2026
50 Floor logo

Reply from 50 Floor

Thank you so much, Pamela for sharing your kind words! We’re thrilled to hear that our team’s skill and precision made a difference in your floor installation. It means a lot to us that you noticed the care and effort our installers put into every detail. 🛠️🏡

We truly appreciate you choosing 50 Floor and for taking the time to leave this wonderful feedback. Your support encourages our team to keep delivering the best service possible!

50Floor
877-503-5667

Rated 5 out of 5 stars

6 stars if I could

My experience with 50 Floor was very positive from start to finish. The company made the process easy and convenient by bringing the flooring samples directly to my home, which helped a lot with choosing the right style. The installation team was professional, arrived on time, and worked efficiently. They paid attention to details and made sure everything looked great before leaving. What they do really well is customer service and making the whole flooring process simple and stress-free. Overall, I’m happy with the results and would recommend them to others looking for new flooring

15 March 2026
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Reply from 50 Floor

Hi Pynoosh!
Wow—6 stars?! We’ll take that all day! 😄⭐️

Thank you so much for sharing your experience with 50 Floor. We love hearing that the in-home consultation made choosing the perfect flooring style easy and convenient—that’s exactly what we aim for! It’s also great to know our installation team showed up on time, worked efficiently, and paid close attention to every detail to make sure everything looked just right.

Making the flooring process simple, stress-free, and centered around great customer service is what we’re all about, so your feedback truly means a lot to our team.

Enjoy your beautiful new floors, and thanks again for the recommendation—we appreciate you! 😊

50Floor
877-503-5667

Rated 5 out of 5 stars

Everything was wonderful

Everything was wonderful. Sales rep very helpful. Installers, Thimasis, Paulo and Edwardo were very polite, did a great job and cleaned up when done . Very pleased.

11 March 2026
50 Floor logo

Reply from 50 Floor

Hi Louise,
Thank you so much for sharing your experience! We’re thrilled to hear that your project went smoothly and that Thimasis, Paulo, and Edwardo provided such great service. It means a lot to know our team made the process easy and enjoyable.

We truly appreciate your kind words and hope you enjoy your new floors for years to come!

50Floor
877-503-5667

Rated 1 out of 5 stars

Overpriced piece of junk

They are too overpriced. The quality and durability of their materials suck! Oh they don’t honor their product warranties, and think you foolish enough to repurchase from them and replace it all over again. I would avoid this company at all cost and go elsewhere.

8 March 2026
Unprompted review
50 Floor logo

Reply from 50 Floor

Hi Ms. Williams,
We’re sorry to see your feedback and would like the opportunity to learn more about your experience. At this time, we’re unable to locate an account associated with the name on this review.

Could you please provide the name and address connected to your project, along with the best contact number, to reviews@50floor.com? This will allow our team to look into the details and better understand your concerns.

We appreciate you bringing this to our attention.

Respectfully,
50Floor
877-503-5667

Rated 5 out of 5 stars

Everything went well!

Everything went well!! Salesperson was very nice and knowledgeable of the products. The install was on time and completed quickly. We are pleased with the product and end result.

12 March 2026
50 Floor logo

Reply from 50 Floor

Hi Brad,
Thank you so much for your kind words! We’re thrilled everything went smoothly and that your sales representative could guide you through the products. Knowing the installation was on time and quick really makes us proud of our team.

Thank you for choosing 50 Floor! If you need anything at all, please don’t hesitate to reach out to us at 877-503-5667.

Rated 5 out of 5 stars

Great Job

The process was great from stat to finish. The installers did a super job. Cleaned up afterwards and were very respectful of our home.

11 March 2026
50 Floor logo

Reply from 50 Floor

Hi John,
Thank you so much for your kind words! We’re thrilled to hear that the process went smoothly and that our installers took such great care of your home. We hope you enjoy your new floors!

50Floor
877-503-5667

Rated 5 out of 5 stars

The great customer service from day…

The great customer service from day one; meeting with the team to help me pick out my flooring; to the installation of the flooring, at that time I was in a position where my mother was on life support and I had to put all my trust into 50 Floors to help me make good decisions and they did a Beautiful Job! They did Not take advantage of me during my stressful time, I enjoyed my time during the installation it helped me during my time of being in a crisis with my mother. Thank you so much for your service and support, and to top it off; I Love My Floors! You are definitely a 5 star team!
Sincerely Linda Robinson
March 6 2026

6 March 2026
50 Floor logo

Reply from 50 Floor

Hi Linda,
Thank you so much for sharing your experience and kind words. We’re truly honored that our team could be there for you during such a difficult time with your mother. It means a lot to hear that you felt supported and that we could help make the flooring process as smooth and stress-free as possible.

We’re thrilled that you love your new floors and that the installation brought a little bit of peace during a challenging period. Your trust in us and your thoughtful feedback mean the world to our team.

Thank you again for choosing 50 Floor and for taking the time to share your story. We truly appreciate you!

Rated 5 out of 5 stars

Amazing

Great experience and such professional work. I'd recommend them to anyone.

8 March 2026
50 Floor logo

Reply from 50 Floor

Hello Guy!
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our team provided professional service. Your recommendation means a lot to us, and we’re so happy you’re enjoying your new floors! 😊

50Floor
877-503-5667

Rated 5 out of 5 stars

It was so easy they came on Monday …

It was so easy they came on Monday and on Thursday I had my new floor the two man that put floor day cleaned up after they was done

7 March 2026
50 Floor logo

Reply from 50 Floor

Hi Ellen & Danny,
Thank you so much for sharing your experience! We’re so happy to hear that the installation went smoothly and that our team left everything clean and looking great. It means a lot to us knowing you’re enjoying your new floor, and we truly appreciate you choosing 50 Floor!

Rated 5 out of 5 stars

I thought the process was easy

I thought the process was easy. I did not get pressured into more expensive products. The installers were great!

9 March 2026
50 Floor logo

Reply from 50 Floor

Hi Douglas,
Thank you for sharing your experience! We’re so glad the process felt easy and that our installers made a great impression. At 50 Floor, we always strive to make choosing and installing your new flooring as smooth and stress-free as possible. Enjoy your beautiful new floors!

50 Floors
877-503-5667

Rated 1 out of 5 stars

Failure to follow up



I used 50Floor for two rooms of carpeting. The sales person was prompt and friendly and scheduled a visit to my home quickly. I chose the carpet and it was installed timely. Shall we say the front end was no problem…but if you have a problem, watch out! I have been trying for 6 weeks to get them to repair a bad seam. When I first called to report the problem they responded, after that it was total silence. Emails, calls…nothing! The only number to call is a call center that I was told is in South Africa. They attempt to transfer you to a person, when they get no response they open a ticket for someone to call you back. Good luck with that! They were scheduled to come between 8 and 10 but didn’t show up. Called at 10:30 and again at 11:30 and still haven’t heard from anyone. Use a reputable local company…these guys get your money then disappear!!!
Two days since they “answered” my post and no human has reached out, making my point once again!

12 March 2026
Unprompted review
50 Floor logo

Reply from 50 Floor

Hi Susan,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you’ve experienced while trying to address your concern. Providing reliable service and clear communication throughout the entire process is very important to us, and we appreciate you bringing this to our attention.

Your review has been shared with our management team, and a member of our team will be reaching out to you directly to learn more about your experience. We take customer feedback seriously and value the opportunity to address concerns and support our customers.

Thank you again for your feedback.

50Floor
877-503-5667

Rated 5 out of 5 stars

Professional installation

Professional installation

6 March 2026
50 Floor logo

Reply from 50 Floor

Thank you so much, Alan for your kind words! 😊 We’re thrilled to hear that your installation went smoothly and that our team made the process easy for you. At 50 Floor, we take pride in providing professional service from start to finish, and it’s wonderful to know it showed. We hope you enjoy your new floors for years to come! 🏡

50Floor
877-503-5667

Rated 5 out of 5 stars

Great customer service…

Great customer service and knowledgeable installers

8 March 2026
50 Floor logo

Reply from 50 Floor

Thank you for sharing your experience, D Jay! We’re so glad to hear that our team provided great customer service and that our installers were knowledgeable. At 50 Floor, we aim to make every step of the process smooth and informative, and it’s wonderful to know that came through for you. Enjoy your new floors!

50Floor
877-503-5667

Rated 5 out of 5 stars

Very thorough

Very thorough. Fast. Helpful.

6 March 2026
50 Floor logo

Reply from 50 Floor

Hello Rob,
We really appreciate you taking the time to share your experience! It’s great to hear our team could make the process easy and efficient for you. Knowing our customers feel well taken care of really makes our day. 😊

Thank you for choosing 50 Floor!!

Rated 3 out of 5 stars

The workers were fantastic

The workers were fantastic

But they covered next to nothing

Pulled paint off the wall removing tape from a room they covered

They did not know how the step down to my Florida room was to be done.

Had to redo it.

When putting back the toilet they didn’t secure the tank to the toilet bowl

I found ceramic tile on top of a picture frame 5 feet off the ground

I would have like an explanation on how to clean floors. This information was not given to me.

They used my exhaust fans during tear out and they stopped working. The crew leader had to clean them out. Not sure I won’t have future problems. They kept siding doors open to pool during tear out, causing me more work cleaning the pool, pool deck, and pool furniture. They had no filtration ability to catch the dust during jackhammering my tile up

Cleaners were there for two days

They didn’t

7 March 2026
50 Floor logo

Reply from 50 Floor

Hi Stephen,
Thank you for taking the time to share your feedback. We truly appreciate hearing about your experience, as it helps us identify areas where we can improve.

We have forwarded your concerns to our management team for review to ensure we continue to uphold the high standards our customers expect. We’re glad to hear that our team was fantastic, and we remain committed to providing quality service across every project.

Thank you again for your input.

Respectfully,
50Floor
877-503-5667

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

6 March 2026
50 Floor logo

Reply from 50 Floor

Hi Lisa!
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Making sure our customers feel supported and confident throughout the process is what we strive for every day.

If you need anything, please do not hesitate to reach out at 877-503-5667!

Take Care
50Floor

Rated 5 out of 5 stars

Very efficient crew

Very efficient crew. Quality job for a reasonable price.

6 March 2026
50 Floor logo

Reply from 50 Floor

Thank you Steven, for taking the time to share your experience! We’re so glad the crew was able to get the job done efficiently while delivering quality results. Your feedback means a lot to our team, and we’re happy you’re enjoying your new floors!

50Floor
877-503-5667

Rated 5 out of 5 stars

Floors not installed yet

Floors not installed yet. But soon. Process and select were easy and the price was great.

6 March 2026
50 Floor logo

Reply from 50 Floor

Hi Guest,
Thanks so much for sharing! 😊 We’re excited for you to get your new floors installed soon. We’re glad the selection process was easy and that you feel good about your choice and pricing. Can’t wait for you to see the finished result! 🏡 Until then, if you have any questions, please do not hesitate to reach out to us directly at 877-503-5667.

Thank you for choosing 50 Floor!

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