3Dental Reviews 

253
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly friendly and welcoming staff at reception, mentioning how their bright energy and warm demeanor immediately put nervous visitors completely at ease. Reviewers often share that appointment scheduling is handled smoothly, making overall clinical visits straightforward and stress-free. Consumers consistently highlight the exceptional care delivered by the expert dental professionals, describing them as extremely professional, gentle, and thorough during treatments. However, some customers also noted frustrating issues with customer service, specifically mentioning poor communication, strict deposit policies, and unreturned phone calls when trying to get assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising the extremely professional, kind, and welcoming team... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional professionalism,... See more

User experience

People report positive experiences with user experience, highlighting welcoming, friendly, and professional... See more

Quality

Customers consistently note positive experiences with quality, praising top-class clinical care and perfect... See more

Customer service

Customers had ambiguous experiences with customer service, with many highlighting exceptional support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Paul O’Connell is a top class Dentist! He and his team looked after me throughout my aligner treatment and ensured I walked away with an aesthetically pleasing smile. Equally as impressive is the... See more

Company replied

Rated 5 out of 5 stars

I’m a very nervous patient, but Dr. Siobhan made everything feel so easy and stress-free. She was calm, gentle, and really reassuring throughout my visit. Jenna and Danielle at reception were also rea... See more

Company replied

Rated 5 out of 5 stars

Great attention to detail and very professional throughout. I attended the Red Cow clinic which was bright, modern and clean premises. Very attentive and professional staff. A special mention for C... See more

Company replied

Rated 5 out of 5 stars

I came to 3Dental today for an exam and a cleaning and I can’t fault them enough. The dentist, Lais was beautiful to deal with she made me feel so comfortable. I can’t recommend her enough she complet... See more

Company replied


Company details

  1. Dentist

Written by the company

Located in Dublin, Limerick and Galway, Ireland, 3Dental is the best choice for high-quality, affordable, modern dentistry at the best price. We provide a wide range of treatments, including orthodontics, dental implants, crowns and bridges, composite bonding, veneers, routine and emergency dentistry and more. We offer free consultations, flexible payment plans and aftercare that is second to none. Please visit us today at https://www.3dental.ie/.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(253)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Dental Implants with Dr. Xavier Borras

I had a fantastic experience getting my dental implants at 3Dental with Dr. Xavier Borras. From start to finish, everything was handled professionally and with great care. The whole process was so much easier than I expected — no pain, no fuss, and I felt completely looked after throughout.

I’m absolutely delighted with the results and now have what feel like perfect teeth! It has given me a huge boost in confidence and I couldn’t be happier.

I would highly recommend Dr. Xavier Borras at 3Dental to anyone considering dental implants. Fantastic service, fantastic results, and a genuinely great experience from beginning to end. ⭐⭐⭐⭐⭐

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Everything you need under one roof!!

Took me in with an hours notice for extreme tooth pain, wasnt even an existing patient.. I am now!! For anyone with a fear of dentists, this is the place to go!! Also diagnosed my daughter with root absorbsion at 9 years old, which her previous orthodontist missed!! Fantastic all round.

22 September 2026
Unprompted review
Rated 1 out of 5 stars

​After spending thousands of euros at 3…

​After spending thousands of euros at 3 Dental Galway for my daughter’s braces, it was finally my turn. Everything went fine for the first two appointments. However, before the third one, I didn't receive the usual text reminder the day before. The day after the missed appointment, I got a call informing me that I had lost my €50 deposit because it was "my responsibility to remember." When I pointed out that they failed to send the usual reminder, they simply didn't care. As a result, I cancelled my plan—they lost thousands of euros over a €50 deposit. Unbelievable.
​To make matters worse, if you get stuck in traffic and arrive 10 minutes late, they send you home. But if you arrive on time and have to wait 30 minutes for them, that’s supposed to be fine! With appointments only once a month, it's definitely not worth it.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

As a nervous patient I could not have…

As a nervous patient I could not have selected a better dentist than Dr. Afnan. She is brilliant. Not only is she highly professional and her dentistry top class but she has excellent patient rapport. She is empathetic, welcoming, explains the procedure at every stage and made me feel totally at ease. I cannot praise her highly enough.....a 5 star rating all the way 👍

24 August 2026
Unprompted review
Rated 5 out of 5 stars

My best dental experience ever

I am so pleased with my whole experience with Dr Alina B. She is genuinely a nice person and concerned about what was best for me. She is very professional and gave me exactly what I wanted. Overall a very professional service. Right for the get go with the receptionists. A great Irish business.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Me and my son attended 3Dental for a…

Me and my son attended 3Dental for a consultation. After we seen the dentist we were looked after a girl called Ciara on reception. She was so friendly and accommodating to me and my sons needs and worked around our schedules. She is a credit to 3Dental

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Unnecessary braces fitted on my child — no disclosure, no response to complaint

My 11-year-old daughter was fitted with braces at a cost of €3,850 under a plan described as "Moderate Comprehensive." At no point was I told this treatment was not clinically necessary. I only found out this procedure was described by her dentist as IOTN Grade 1 — meaning no clinical need — when I queried a discrepancy on their own invoice, which described the same treatment as "Ortho Mild." I have submitted a formal complaint, requested her clinical records, and asked for the practice's complaints procedure. After almost two weeks, multiple emails, phone calls, and two promises of a callback, I have received no response whatsoever.

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Hungry for big business

As a returning customer I’m disappointed at the interaction that I experienced today
Instead of helping with a smaller procedure they are pushing towards a major procedure that isn’t yet within budget.
Thankfully the minor procedure is widely available and now I will reconsider the where and who I use in the future

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with the results...

We couldn't be happier with the experience at 3 Dental. From start to finish Paul kept my daughter fully informed about what was happening, and what to expect at each stage, which ensured she was comfortable throughout the whole process.
All of the staff were excellent too - friendly, professional and really welcoming every time we visited.
She's delighted with the results and I wouldn't hesitate to recommend 3 Dental.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Rosario Costello

Great experience with Rosario Costello. Was in for a routine hygiene appointment, it was my first time with Rosario and it was the nicest dental experience I have ever had, she paid particular attention to my comfort (i.e the sucker) and was very clear in communication.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Rosario is always a pleasure

Rosario is always a pleasure. Been going here for years. Got a dental clean cancelation appointment which was needed and they fit me in the next day.
And the free lip balm is a nice touch 😊

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Hygienist

I recently had my teeth cleaned with the hygienist Rosario at 3 dental .. she was gentle and thorough throughout.. also very welcoming and down to earth and made me feel at ease straight away. I would highly recommend Rosario.

27 April 2026
Unprompted review

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