Prompt delivery, but disappointingly 2 of the 4 items arrived damaged - despite being well wrapped on the pallet. Immediately raised a query via the website. Response time is 72hrs - a bit frus... See more
Company replied
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Review summary
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Solid vertical wall mounted heavy radiators. standard delivery is via pallet so took about 1.5 weeks from order to delivery. The wall supports could be better with bolt holes too near each other so... See more
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We ordered a bathroom mirror on line , it arrived damaged , we then encountered a difficult and frustrating time with customer services . They made it impossible to return the item . As a result w... See more
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Our shower head became faulty of 2 years. As the product was within a warranty period, Victorian Plumbing have been excellent in sorting this out and sending out a new one. Kudos to the customer... See more
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Company details
About Victorian Plumbing
Written by the company
Victorian Plumbing are the largest online bathroom retailer in the UK, supplying a wide range of bathrooms and accessories. Search over 15,000 products including: bathroom suites, showers and shower enclosures, heating, furniture and taps. We have everything you need to complete your dream bathroom!
Take a look at our bathrooms - www.victorianplumbing.co.uk
Take a look at our bathrooms - www.victorianplumbing.co.uk
Victorian Plumbing
Written by the company
- The UK's Largest Online Bathroom Retailer
- As one of the UK's leading bathroom retailers, we pride ourselves on excellent service and a fantastic buying experience. Since 1999, we've strived to be the best bathroom retailer by listening to our customers and that's why we love hearing your feedback.
Contact info
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, United Kingdom
- info@victorianplumbing.co.uk
- www.victorianplumbing.co.uk
4.5
Excellent
446K reviews
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Disappointed as a regular customer
Disappointed as a regular customer, that I had to return a tap at my cost because the website indicated that this tap was compatible with the vanity unit and sink that I also bought from Victorian plunbingbut it could not be fitted.
15 August 2026
Excellent product and delivery
10 September 2026
Happy chappy
Great product at a great price. Arrived well packed and on time. Will use again thanks
10 September 2026
Ordered,arrived ,fitted and in…
Ordered,arrived ,fitted and in use.Superb .Can’t argue with that
4 September 2026
Carina was helpful and quick to support
12 September 2026
Unprompted review
I made a query on delivery and…
I made a query on delivery and Catherine Gregory was very helpfull.
12 September 2026
Unprompted review
Crao service
10 February 2026
Why I chose Victorian Plumbing.
As always, I find Victorian Plumbing to be an excellent company! I'm a bathroom fitter by trade , and if I'm supplying the bathroom for the project then I always use them because I don't think they can be beaten on both choice and price, and when I'm dealing with a client who wants to supply there own bathroom I tell them to use you guys aswell! Not had a dissatisfied customer yet !!
12 September 2026
Seamless process from ordering to…
Seamless process from ordering to delivery. Very pleased.
31 July 2026
Quality products
Quality products, great prices, and shipping was fast! Ordered a toilet and radiator for our bathroom remodel and found better selection and prices than our local suppliers. Very happy and would definitely recommend.
5 August 2026
Quality is very high.
9 September 2026
Prompt responce to vanity bathroom set any thing you ask…
Prompt responce to any thing you ask order on time great
7 September 2026
The best customer support
Great service always. I have used victorian plumbing to provide my suites for the past 3 years and highly reccomend them. Any issues I have ever had they have corrected them as fast as you can expect. Very happy with the service I recieve and will continue to use them plain and simply based on customer service top tier. +++++
5 September 2026
The web site is easy to navigate and…
The web site is easy to navigate and products look good quality.
Not fond of the American version of in putting the date. Took me a moment to realise I had to put it in backwards.
11 September 2026
Query re Delivery
David Fairhurst
Very quick and efficient when dealing with my enquiry. VG customer service.
11 September 2026
Unprompted review
Diabolical still waiting for
Diabolical still waiting for
my tiles, nearly 3 weeks later, cost me more in tiler and days off still no tiles
4 September 2026
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