Received promptly. I’m hoping that this flea treatment will work, I’ve been using a herbal mixture for a few months but my dogs have still picked up fleas from foxes visiting the garden. Scratching le... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Looked around a few other pet store websites, but 9/10 VetUK wins on price. Also service has always been great, reasonable delivery times and so far, after many orders over the years, I have never had... See more
Company replied
The site took a few attempts to find your enzymatic toothpaste, one in the shopping basket straight forward and fast delivery. Our vet can’t believe how good our 11 and 12 year old dogs teeth are. Th... See more
Company replied
I would love to be able to order on subscription so I don't need to keep remembering to order the diabetic dog food hopefully that feature will be available in the future. Price is comparativ... See more
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Company details
Written by the company
VetUK: Selling Hills Prescription Diet, Frontline Spot On, Royal Canin, Feliway, DAP, Drontal, Hills Science Plan, Seraquin, James Wellbeloved for less. : - Flea Products (Frontline) Joint & Arthritis Supplements Digestive Supplements Shampoos (Medical & Grooming) Eye & Ear Products Dental Care Products Worming Products Pet Meds (POM-V) Pet Food (Regular Prescription) Pets at Home (Accessories) Veterinary Items Pet Stress (Feliway & DAP) Equine (Horse) Section Aquatic (Fish) Products Avian (Bird) Products
Contact info
Units 7 & 8 Europark, Station Road, YO7 1GQ, Thirsk, United Kingdom
- info@vetuk.co.uk
- www.vetuk.co.uk
4.7
Excellent
32K reviews
Asks customers to review
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Good product
Good product. Good price and quick to arrive. More people need to use this and stop lining the pockets of the extortionate prices that vets charge now!!!
8 September 2026
My pet spaniel has since died but my…
My pet spaniel has since died but my experience with VetUK was satisfactory. Telephone Orders were delivered on time. No problems.
3 April 2026
Been ordering from vet uk for a number…
Been ordering from vet uk for a number of years now, easy website, products dispatched & delivered promptly, a recent call to customer services very polite & sorted my query quickly.
7 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My order was quick and my experience as…
My order was quick and my experience as been great I've order 3 times and been happy every time and my cats are happy too
8 September 2026
Reply from VetUK
We're so happy to hear your orders have been quick and that you've had a great experience every time! It's wonderful to know your cats are happy too.
VetUK
Reply from VetUK
We're delighted to hear that you found the ordering process easy and that your delivery was swift. Thank you for your wonderful feedback!
VetUK
Reply from VetUK
We're so pleased you experienced great service, good communication, and found our prices to be nice. Thank you for your wonderful feedback!
VetUK
On this occasion the delivery took a…
On this occasion the delivery took a very long time to arrive ,
Disappointing on this occasion but il see how things go for the next time I order the cat food ,
Cat food packaged well as usual so no issues at all with that ,
Thanks ,
27 August 2026
Reply from VetUK
We're very sorry to hear that your recent delivery took a long time to arrive. We understand this is disappointing, and we appreciate your patience. We're glad to know the cat food was well-packaged as usual.
VetUK
Really good experience using the…
Really good experience using the website. Arrived in about 3 days. Would use again
8 September 2026
Reply from VetUK
We're so happy to hear you had a good experience with our website and that your order arrived quickly. We look forward to serving you again!
VetUK
James, Rainhill
Customer - friendly website, excellent range of products, especially products for special dietary needs. Very easy payment transaction facility and quick service. I would not hesitate to recommend to friends and family.
27 August 2026
Reply from VetUK
We're so pleased to hear you found our website customer-friendly, with an excellent range of products, especially for special dietary needs! It's wonderful that you found the payment easy and the service quick. Thank you for your kind recommendation!
VetUK
The product arrived as stated.
8 September 2026
Reply from VetUK
We are so pleased to hear that your product arrived exactly as expected. Thank you for sharing your positive experience with us!
VetUK
Great to be able to speak on phone to a…
Great to be able to speak on phone to a human
8 September 2026
Reply from VetUK
We're so glad to hear that you appreciate being able to speak with a person directly. We believe in providing a personal touch to our customer service.
VetUK
I struggle with computers and the team…
I struggle with computers and the team were very helpful.
8 September 2026
Reply from VetUK
We are so glad our team could assist you effectively with your computer concerns. We always aim to provide helpful support.
VetUK
Great products
Great, great company
Affordable prices
Good variety of products across the animal range
Quick delivery and good customer service
29 August 2026
Reply from VetUK
We're so pleased you find us a great company with affordable prices and a good variety of products. It's wonderful to hear your delivery was quick and customer service was good!
VetUK
Reply from VetUK
We're so pleased to hear that you found our items to be good, our prices to be satisfactory, and that your delivery experience was positive. Thank you for your wonderful feedback!
VetUK
Reply from VetUK
We're so pleased to hear that you experienced such quick response and support. Thank you for taking the time to share your positive feedback with us!
VetUK
Reply from VetUK
We're so pleased to hear that you experienced fast delivery, found our prices reasonable, and are happy with our excellent product. Thank you for your wonderful feedback!
VetUK
Reply from VetUK
We're delighted to hear that your experience was carried out with our usual pleasant efficiency. Thank you for your wonderful feedback!
VetUK
Reply from VetUK
We are delighted to hear that you consistently have a helpful experience with us! Your positive feedback truly brightens our day.
VetUK
Not Reliable
We have had issues with original prescriptions be required and then not processed. We had to resort to items being sent recorded deliver. Even once received urgent medication still has not been received over 8 days later.
4 September 2026
Reply from VetUK
We are very sorry to hear about the issues you've experienced with your prescriptions and the significant delay in receiving urgent medication. We understand how concerning and frustrating this situation must be, and we sincerely apologize for the inconvenience and distress caused.
VetUK
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