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Uberkinky Reviews 

8,604
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a generally great experience with this company. Customers frequently praise the exceptional product quality, noting that items are well-made, durable, and available in a fantastic variety. People also deeply appreciate the remarkably swift delivery service alongside careful and discreet packaging that guarantees complete privacy. However, some customers also noted occasional issues with split shipments, unexpected delivery delays, and minor communication gaps. A few reviewers experienced frustrating mix-ups regarding their orders or received packages that unfortunately lacked proper discretion. Additionally, a small group of shoppers pointed out occasional product manufacturing faults or items arriving differently than expected.

What people talk about most

Product

People report positive experiences with product, noting a wide variety of high-quality and well-made items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Quality

Reviewers mention positive feedback about quality, consistently describing items as well made and high grade.... See more

Service

Clients share positive opinions on service, highlighting consistently great experiences and good value.... See more

Order

Users describe ambiguous interactions with order, highlighting a wide split in customer experiences. On one... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had this model for several years after picking one up in Germany 15 years ago. It has remained the absolute favorite among all of the others during that time but was starting to get “tired”.... See more

Company replied

Rated 5 out of 5 stars

Once you crouch over and hunker down and make contact with the top surface of this plug, you know your in for a real treat. The stretch is immediate with an amazing glide down to the narrower cir... See more

Company replied

Rated 5 out of 5 stars

Have been in the hunt for a ring that can encapsulate the boy and his two mates down below. Tried all types, sizes and materials but they never manage to avoid one of my nuts making a run for... See more

Company replied

Rated 5 out of 5 stars

Hello there, my item was delivered very quickly and discreetly no outward identifiers as to wha was contained. The item itself is beautifully made gorgeous colours, firm enough to have the required re... See more

Company replied


Company details

  1. Sex Toy Store
  2. Erotic Clothing Store
  3. Lingerie Store

About Uberkinky

Written by the company


Uberkinky isn’t your average online adult store. We ae the UK’s home of unapologetic kink, proudly serving the fetish and BDSM community since 1979. From bondage gear and chastity devices to latex, impact toys, and fantasy play - if it’s kinky, you’ll find it here.



Looking for something to compliment your lascivious lifestyle? Then fear not, kinky companions; we’re bound to have something to suit all of your naughty needs!

Whether you’re fanatical about fetish wear, brutal with your bondage gear, or simply meticulous about male chastity devices... you won’t be disappointed.

Our toys and gear are hand-picked for quality, safety, and deliciously filthy fun. We stock world-famous fetish brands alongside underground innovators you won’t find on the high street. Think serious kit, discreet packaging, and a customer service team who get it - because we’re part of this scene, too.

As one of the UK’s largest and longest-serving suppliers of adult products, we have over 26 years of experience in the industry and are trusted by more than 500,000 customers worldwide.

We ship sex toys, fetish, bondage, lingerie, and MORE, worldwide with fast, tracked and DISCREET shipping. We also offer free shipping on orders over £50 and free 30-day returns.

Uberkinky - It's Not A Fetish, It's A Way Of Life

Written by the company

Free UK Delivery - on orders over £50
Discreet Packaging - Plain & Secure
Free & Easy Returns
The Kinkiest Products
Custom Fitted Chastity Devices

NO EXTRA FEES on International Shipments

Uberkinky ship orders using a duties-paid service.

NO IMPORT FEES!


Ordering from outside of the United Kingdom? Shop stress-free! When you pay for international shipping at Uberkinky, that’s it - there are NO customs charges or surprise fees on delivery.


Contact info

Promotion box for Uberkinky

Uberkinky - Get 15% OFF

Free shipping over £50. Fast & discreet world shipping. Free returns.

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(8,604)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Are they on yet?

Delivery time and anonymity were excellent. The product itself is poor. Considering the price and the clover style. They are very light, plastic feeling and weak in clamping. These are not hardcore at all. Christmas cracker nipple clamps.
Appear to be knock offs from Canada (website suffix on the pack) and have a cancer/reproductive warning sticker on the packet! I thought these , and for the price, would be severe rather than a tickle. Not a wince in sight, more Lovehoney naff than Uberkinky flinch. Disappointed.

28 August 2026
Rated 5 out of 5 stars

MISS BI Vibrator-All time favorite

We’ve had this model for several years after picking one up in Germany 15 years ago. It has remained the absolute favorite among all of the others during that time but was starting to get “tired”. I recently purchased 2 more since we weren’t sure if it would be available later and the (hidden) revised charging port confused us because we could not find it. Everything is good!
Our only recommendation is to make the instructions clearer regarding the port location.

23 August 2026
Uberkinky logo

Reply from Uberkinky

Thanks so much for your review! Glad it all worked out finding the ports in the end!

Rated 3 out of 5 stars

One Day Delivery Issue

The products seem ok. My only complaint is that I paid for one day shipping. Part of my order was sent for the one day and the other came a few days later where I then felt I was misled a delivery service. No communication regarding this delay was received.

25 August 2026
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Reply from Uberkinky

Thanks for your review. We were not aware that both of your parcels did not arrive on the same day, as they were both shipped at the same time. Please send an email to our customer services team along with your order number and we can look into this for you and do a possible refund for the shipping, if it was delayed. Thanks

Rated 5 out of 5 stars

Good experience

You have a good range of stuff. Everything came through as advertised very happy.

24 August 2026
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Reply from Uberkinky

Thanks so much for your review! Glad you liked everything. :)

Rated 1 out of 5 stars

Mister b inflatable rimseat.

Do not buy the Mister B inflatable rim seat. It collapsed as soon as my partner sat in it and I ended up not being able to breathe or signal to my partner that I couldn't breathe and began to panic. I had to physically push him off. This product is unsafe and should be removed from the website immediately. Also, uberkinky didn't respond to my email requesting a refund, I had to get in touch with their parent company Libertybelle who did respond and offered a refund.

21 August 2026
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Reply from Uberkinky

Thanks for your review. We passed on your comments to Mister B, who have said that this has never happened before with one of their products, but of course, they will look into this.
Libertybelle does not have a customer service department or email address available; the response you received was from Uberkinky Customer services and they arranged your return and refund for you, so they did respond to you.

Rated 2 out of 5 stars

There is nothing that uberkinky can do

There is nothing that uberkinky can do. I will be taking my custom elsewhere.

19 August 2026
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Reply from Uberkinky

Thank you for your feedback. We are sorry that one of the items that you ordered was out of stock and it was not communicated to you sooner. I hope that the rest of your order was good and you were able to source the additional product needed.

Rated 5 out of 5 stars

Good range, fast delivery

Great range of products. Generally plenty of stock of most things. And fast, efficient delivery. I just wish they didn't use InPost who don't give you a time until the very last minute *unless* you install their app.

5 August 2026
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Reply from Uberkinky

Thanks so much for your review!

Rated 5 out of 5 stars

High quality products

Quick delivery, no customer service needed so can’t comment on that, high quality products

30 January 2026
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Reply from Uberkinky

Thanks for your review!

Rated 1 out of 5 stars

Ordered mr hankey suction cup

Ordered mr hankey suction cup, it was promptly delivered. However it was sent in a parcel bag??? You can feel and tell straight away what’s in the bag,Defeating whole purpose of discrete delivery. Package was received by my mum and now she knows I have a massive suction cup and possibly Giant dildo in my room. Worst company I have used.Thanks!

27 July 2026
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Reply from Uberkinky

Thanks for your review and feedback. Sorry that your item was not packed discreetly enough for you. We do always try make sure our items are packed well and discreet, so we have spoken to our team to ensure this happens all of the time.

Rated 4 out of 5 stars

Fun with a sex bench

Fun with a sex bench

I bought the Brutus sex bench and have had a lot of kinky rough sex.
It is enormous fun and well worth the money.
Delivered fast with no fuss

15 July 2026
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Reply from Uberkinky

That's what we like to hear! ;) *Topher

Rated 4 out of 5 stars

Product arrived in good time and was…

Product arrived in good time and was complete, discrete and good. Only thing that would have helped is if the royalmail tracked delivery code had been sent through.

14 July 2026
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Reply from Uberkinky

Hi Nathan. Thanks for the feedback. Tracking should come through automatically, so we will be looking into how and why that didn't happen. *Topher

Rated 1 out of 5 stars

Terrible customer service, ignored emails, and unfulfilled order (#2863)

​I am extremely dissatisfied with Uberkinky. I initially tried to place a high-value order when a promotion was active (items were listed at £67.99). Due to a technical glitch on their website, the prices jumped to £80 in the basket, and the promised free delivery for orders over £150 did not apply. I reported this immediately, but the store simply removed the promotion the next day instead of helping me.
​Despite this frustrating experience, I went ahead and placed my order (Order #2863). It has now been 10 days since the purchase, and my order has still not been shipped. I have not received any tracking number.
​I have been constantly contacting their support team to get a shipping update and to resolve the issue with the unhonored promotional price. They replied once to ask for my order number, and since I provided it, they have completely ignored all my messages. I paid a significant amount of money, I have no product, no tracking number, and I am being met with total silence. Unacceptable way to treat customers.

20 July 2026
Unprompted review
Uberkinky logo

Reply from Uberkinky

We are looking into your feedback currently as you know. The order value you made was not over £150 after you had applied a discount code, so that is why the delivery was not free.
The promotion was not removed because of your query, they only last for a number of days at a time on the website.
At the time of this review, you had received half of your order the previous week since it was shipped straight away, the other part was delayed in customs due to some issues with duties. I am sorting that out now for you and hope it shall be with you shortly. Sorry for the delay on the second part of your order.

Rated 5 out of 5 stars

What can I say

What can I say? It's everything you want.

5 July 2026
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Reply from Uberkinky

Great- thanks so much for your review!

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