Duncan Stewart Textiles Ltd Reviews 

Good products, good prices and speedy and efficient service. What's not to like? THEN a "thank you for shopping with us." Will definitely be back!

Timely delivery, all as ordered!

Excellent purchase. Arrived promptly, was well packaged, and matched the description perfectly. Couldn't be happier with it.

I wanted a good quality weekend bag for my husband's anniversary. I hunted over a few days and found nothing that jumped out at me until this company. The leather bag is perfect. Attention to detail just brilliant. I ended up giving it a day early. My husband was over the moon with it. The communication with the company was great. Thank you for making this day special.

A thin cheap quality, badly finished towel which contributes to make the embroidery aesthetically poor.
The thin embroidering of the personalisation doesn’t help either

Have purchased many products from Duncan Stewart. All excellent quality, extremely reasonably priced and swift delivery, even with personalised items. Would have no hesitation in recommending them.

Order accepted and despatched the same day. Quality of fabric good. Would seriously recommend.

Towel arrived on time and was in a good condition, wrapping was secure and delivery was fast. The quality was good and the cost was fine, will buy from Duncan Stewart again.

I have bought from Dunca Stewart before and have always been impressed with the quality of their bathrobes. My wife's new one is perfect and they even delivered on Christmas Eve. First class service.

Great quality products. I have ordered twice now and both times I have been impressed with the great service and the care taken to ensure great quality products. Will definitely be using again!

The service I received from Duncan Stewart Textiles on Not on The High Street was definitely 5 star! I ordered wedding towels and when the delivery company ran late, Duncan Stewart immediately got on the case and solved the problem! The monogram'ing was perfect. Highly recommend them!

Good service, fast delivery
Personalised gym bag for family member. Nice quality bag at a good price and fast delivery. Would recommend.

My order needed clarification from myself and the team reached out to me and were very very patient.... I can never over emphasise the courtesy, utmost respect for a client and a very high standard of efficiency and brilliant customer service. Tom Burgess was exceptional!!!

Was promised my order would arrive before my partner went away for Christmas but sadly it didn’t arrive in time, disappointed to say the least.

I was promised by Duncan Stewart NOT Royal Mail!

My daughter absolutely loves her glow in the dark hoodie which actually works! She hangs it up on her bedroom door and it lights up the room for about 15mins. Such a great product and personalised too. Tom and the team have been so accommodating when ordering for business use too and the process is seamless. Highly recommend dealing with this company. Always nice to support a local family business as opposed to large corporate entities.

Tom and the rest of the team at Duncan Stewart were so kind, patient and flexible while preparing personalised Enamel Mugs for my wedding guests. Their customer service was amazing and they were so quick with their responses - this was particularly appreciated as I was having a bit of a last minute wedding so I had a lot of other things on my plate at the time. They were so helpful with the ideas for the design and were really kind in preparing samples for me so I could see how the completed product would look. The delivery was so quick, the mugs (x20) came well packaged and the end results are super cute. Everybody absolutely loved them and I was delighted with my experience - thank you very much! :)

Came on time and quality was good. But paid for personalised and it wasn’t personalised. I will make do with it now but did pay extra for this

I run an Instagram account which talks about my journey with cancer. I contacted this company about getting a personalised towel to say 'kicking cancers butt'. No ONLY did they send me my beautiful towel out for free but they gave me a discount code to share on my Instagram page so other cancer patients could get themselves a little treat too! How beautiful is that! You don't find many companies who would go above and beyond like this. My towel is absolutely beautiful, the quality is amazing and you are able to choose the colour of the towel, the font colour and the font! Highly highly recommend this company! Cant wait to buy a few other bits from them 😍💜

Just recently dealt with this company and I feel that they deserve high appraisal. Excellent customer service, going out of their way to resolve a problem, for example, I had forgotten to include a person on my order of personalised embroidered towels. As soon as I realised my mistake I made a quick telephone call to alter the online order.
This was done efficiently without any delay and the costs correctly adjusted to suit. This was followed up by an email confirming my amended order and revised costs. This is the second time I have used them over the last two weeks and I will definitely use them again.
I strongly recommend this company for both their product quality and their customer service.