that's what every customer service should be : top notch, fast to reply, very comprehensive and fully dedicated. We had an issue with one of our bottles and it has been taken care of within a few days... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Parent-Care team, specifically Sam and Izzy were fast to help resolve the problem. I lost one of the 2-piece values to the Active Sporty Spout cups and they were able to assist without issue. It t... See more
Company replied
The most incredible agent, Miss Morgan went above and beyond to help me and to say she took care of me and solve the issue with the sippy cups would be an understatement. Highly recommend not only bec... See more
Company replied
We received a bottle warmer as a baby shower gift and unfortunately it started having mechanical issues where it kept turning itself back on and heating inconsistently. I reached out to support and th... See more
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Company details
Written by the company
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Contact info
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, United States
- +1 877 248 6922
- tommeetippee.com/en-us
4.8
Excellent
968 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Customer service was great
Customer service was great. Just wish I could find replacement valves for our sippy cups we already have at home. Thanks Elliot, Honorine and Morgan.
7 September 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Taryn,
Thank you for taking the time to leave a review of your experience with Elliot, Honorine and Morgan.
We are so pleased to hear how great they were when helping you get the spare parts you need!
Best wishes,
Tommee Tippee
Great products
6 September 2026
Unprompted review
Reply from Tommee Tippee North America
Hello Holland.
Thank you for taking the time to leave your feedback.
We are thrilled to hear how much you like our products. We hope you will continue using our services in the future.
Warm wishes.
Tommee Tippee.
Martin was great
Martin was great! He was very empathetic and helped us out with a little goodie. EXCELLENT CUSTOMER SERVICE!
4 September 2026
Unprompted review
Reply from Tommee Tippee North America
HI Allison,
Thank you for taking the tiem to leave a review of your experience with Martin.
We are so pleased to hear how helpful and empathetic he was when assisting with your query!
Best wishes,
Tommee Tippee
Quick and Wonderful experience
Quick and Wonderful experience. I spoke to Antony and Beverly and they were both so helpful to me! solved my issue perfectly. thank you so much
1 September 2026
Unprompted review
Reply from Tommee Tippee North America
Hello Savannah.
Thank you for taking the time to leave your feedback.
We are thrilled that our parentcare specialist, Beverley and Antony were able to help resolve your query quickly and were very helpful.
We will certainly be passing your kind words onto them both.
If you require further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Excellent customer service!
I’m so impressed with the customer service. Everyone I’ve spoken with has been incredibly kind, helpful, and genuinely thoughtful. They made the whole experience feel so personal and easy. Their products are also great quality. I truly appreciate how much they care about their customers. Highly recommend! 🥰
1 September 2026
Unprompted review
Reply from Tommee Tippee North America
Hello Sivana.
Thank you for taking the time to leave your feedback.
We are so thrilled to hear how happy you are with the customer service you received.
We are delighted our parentcare specialist, dealt with your query in an incredibly kind and thoughtful manner. And you found the experience to be easy and personal.
We always strive to listen and support in the best way possible. We will certainly be passing your kind words on to the team.
If you require any further assistance in the future please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
I had a problem with a cup leaking
I had a problem with a cup leaking. Debbie and Nicholas in customer service did an excellent job and sent me two replacement cups.
28 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi there,
Thank you for taking the time to leave some lovely feedback.
We're delighted to hear how satisfied you are with the level of service provided by our Parentcare Specialists and we could not be happier! We're pleased to hear that your query was resolved swiftly and efficiently and we will be certain to pass on your kind words to our team.
We hope you continue to love our products as much as we do and we're always here to support.
Wishing you all the best,
Tommee Tippee
I love tommie tippie I’ve used it for…
I love tommie tippie I’ve used it for all three of my kids and if I have more I’ll use them again and again. I’ve only had issues with one thing that was gifted to me a bottle brush but support was so easy and helpful and made everything better. Love their products.
27 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hello Ashley.
Thank you for taking the time to leave your feedback.
We are delighted to hear how much you love our products and have continued to use these for all of your children, this truly does mean a lot to us.
We are sorry to hear you experienced an issue with your bottle brush, but wonderful to know that our parentcare specialists were on hand to offer their support and resolve this matter.
If you require further assistance in the future, please don't hesitate to reach.
Warm wishes.
Tommee Tippee.
that's what every customer service should be
that's what every customer service should be : top notch, fast to reply, very comprehensive and fully dedicated. We had an issue with one of our bottles and it has been taken care of within a few days, sending the new parts on such short notice. Very happy with their anticolic bottles and even more by the customer service team!
25 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Baptiste,
Thank you for your feedback.
We are delighted to hear that our Parentcare Specialists were able to assist you with your query and sent you out some new parts.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Beverley and Beth we super helpful and…
Beverley and Beth we super helpful and very quick to respond! Bought a cup from the store that wasn’t working properly and they were super nice and shipped me a new one! 100% will use again!
26 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Autumn,
Thank you for taking the time to leave a reivew of your experience with Beverley and Beth.
We are so pleased to hear how helpful they were when assisting with your query about cups and offering you some new ones.
Best wishes,
Tommee Tippee
Amazing customer service
Amazing customer service! Elliot, Izzy and Sophie We’re just fantastic in helping me and getting me exactly what I needed.
24 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Jammy,
Thank you for taking the time to leave a review of your experiece with Elliott, Izzy and Sophie.
We are so pleased to hear they were able to help you out and assist with your query.
Anna helped me very quickly with what I…
Anna helped me very quickly with what I needed . Tommee Tippee is the only cup that my autistic kiddo uses so I am very grateful for them. Just wish they would sell lids separately let’s fix that please !!!!
24 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Kassandra,
Thank you for your feedback.
We are delighted to hear that Anna was able to assist you with your query and send you out some replacement cups.
We will pass your kind words over to her.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Elliot assisted me with placing an…
Elliot assisted me with placing an order for some replacement Tommee Tippee sippy cups and made the entire process extremely easy! He was very friendly and made the transaction simple, I appreciate all of his assistance! - Connor
20 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Connor,
Thank you for your feedback.
We are delighted to hear that Elliot was able to assist you with your query and send you out a replacement sippy cup.
We will pass your kind words over to him.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Everyone I spoke with was very helpful
Everyone I spoke with was very helpful! They clarified things for me and assisted me when I needed it with absolutely no run around.
18 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Lexington,
Thank you for taking the time to leave a review of your experience with our paret-care specialists.
We are so pleased to hear how helpful they were and straight-forward the process was when assisting with your query.
Best wishes,
Tommee Tippee
I sent an inquiry because I could not…
I sent an inquiry because I could not find newborn nipples anywhere in my area. They were so responsive and promptly sent me ones to try out! Great customer service and experience overall.
17 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Rachel,
Thank you for taking the time to leave a review of your experience with our Parentcare Specialists.
It's amazing to hear how prompt and respnive they were when helping you find some Nipples that would be perfect for your little one.
Best wishes,
Tommee Tippee
Antony was very helpful ordering the…
Antony was very helpful ordering the correct flange sizes for me! Didn’t hesitate at all to quickly take care of me!
17 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Kaytlynn,
Thank you for taking the time to leave your review.
We are always delighted to hear that our Parent-Care Specialists are able to quickly get those spare parts out to you so you can get back to pumping.
We will be sure to pass along your kind words to Antony.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Nikolas and Tayla were absolute angels…
Nikolas and Tayla were absolute angels and sooo extremely helpful in getting me what I needed! Absolutely love the brand and their customer service is a huge reason why!!
14 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Sydney,
Thank you for taking time to leave your review.
We are always delighted to hear that our Parent-Care Specialists were able to help get you out what you need so you can get back to your little one.
We will be sure to pass along your kind words to both Nikolas and Tayla.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Jo and sophie were alot of help
Jo and sophie were alot of help. I was looking for a paci but it is no longer stocked. They sent me a different paci of my choice to try
13 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hello Nicole!
Thank you so much for such a lovely review! We're delighted to hear that you had such a wonderful experience with our Parent Care specialists and you were able to get this all resolved and find a new pacifier that was to your liking!
Wishing you a wonderful day,
Tommee Tippee
Customer service is a 10/10
Customer service is a 10/10 for me. The gentleman who helped wasn't hiding behind a facade and was straight to the point with the products and what he could do to help me with it. The only thing that sucked was that I own the old version of the breast pumps, so replacement parts are no longer available. Bummer, but he was so helpful no matter the outcome. I will just have to purchase the newer version, haha.
6 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Claudia,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's great to hear that he was able to explain the situation and why we might not have been able to offer the spare parts you needed but we are also really sorry we couldn't provide you with these.
Best wishes,
Tommee Tippee
I lost a piece to attach straw and…
I lost a piece to attach straw and another lid entirely and they replaced the cup for free I thought that was so cool. We’ve used their bottles since birth as well never an issue!
5 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Marie,
Thank you for taking the time to leave a review.
We do apologize to hear you had to reach out regarding a missing piece from our cup however it is great to hear the team was able to resolve this and go above your expectations.
Best Wishes,
Tommee Tippee
Great customer service from Florence
Great communication and stands by their product
5 August 2026
Unprompted review
Reply from Tommee Tippee North America
Hi Ashley,
Thank you for taking the time to leave this lovely review for us.
We are so happy that Florence provided you with such a great experience.
Please do not hesitate to contact us again in future.
Best wishes,
Tommee Tippee
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