Tesco Reviews 

I visited Tesco’s Formby on the 9 September. I was served by Lisa who was working the checkout. Lisa was very helpful in assisting me with the purchase of my goods and advised of how to make use of the discounts on offer. Saving me over £50. Thank you Lisa! For the Fantastic service!!!!

Tesco own Smoky Bacon crisps. No flavour, just grease. Best before 14/11/2026 according to packaging. Best in the bin I think.

Ordered the tefal retra kettle in Matt black , checked the reviews on other online sites & was mixed regards size noise & price , the style is fab -was a bit disappointed with size & is noisy but can bare that, love the style & can’t grumble with the price @ £29:99 free delivery(& points) received within 72 hours, would I recommend ? Yes good quality price & design x

Illegal and deliberately dangerous driving by Tesco delivery driver which cannot even be reported! A Tesco delivery driver cut me up several times (having run a red light) and then proceeded to deliberately drive me off my lane several times in the middle of Central London. He also tried to break needlessly in front of me, possibly in the hope I'd smash into him? I tried to report him but surprisingly there is no way to report this on the Tesco website. No wonder their drivers feel they can behave this way if they know there is no way to report them.

Needed medicine but there’s a you can only buy two roll but what if I needed loads of different types of medication for not just myself or other people that’s stupid and what’s not just making me turn around right now and go buy more stupid I should be allowed to buy as many things I want without a limit

Notice how tesco never reply to comment's money grabbing baskets.they dont care about customers every review is unprompted. I wonder why

The delivery drivers are always polite and extremely helpful. They assist in the unloading of the crates, plenty of available worktop. Always informed of changed or unavailable items.

Unbelievable experience with 2 missed deliveries in 2 days!!! First delivery due yesterday morning and didn’t arrive and no explanation. Spoke with customer service last night and we rearranged for this morning. Lady at Tesco was great and did everything to book the slot.

However, come this AM no delivery. Driver stated they were not able to access our house even though the driveway was clear and you could fit a double decker bus in our driveway!! It’s never been a problem in the past 12 years of deliveries. Called Tesco and this time the customer service contact was very unhelpful. Wouldn’t help book a slot and couldn’t wait to get off the phone.

@Tesco - what’s going on with your delivery service. Do I need to switch to another supermarket?

Superstore isn't truth I went to the Enniskillen branch for 11 years.two mornings a week My reading glasses went missing so I retraced my steps Customer Service didn't have them A member of staff took them out of a drawer at self service the glasses had been in the drawer for two weeks I got new glasses from my optician which cost me £115 when those glasses which I thought I'd lost were found in Tesco they should have been handed into Customer Service and I most likely would not have had to pay for new glasses. I'll never get groceries ever again in Tesco

Didn’t arrive on the day I booked

Absolutely horrible…. I can’t even begin to write this as I’m near upset and I can’t give you a date as this has been going on for a few months now - I am a regular customer in Tesco Lurgan and I always use the self check out and one day I asked a girl for help getting something from the shelf she said love I’m a team leader this isn’t my job and walked away from me her name was Shirley but anyway got the item I needed and when I was putting my stuff threw she just stared and stared and then nod to her colleague Micheala her name was - the reason I know their names cause I asked one of the other girls who was at the card self service and don’t get me wrong I asked her one day and Micheala said I’m sorry I have to watch you
My boss has given me a nod every time to watch you - I walked to the car and cried i work in care work… then a few days later I had to bring back the item of clothing I brought a young girl called Lauren served me omg she needs to smile and laugh more - I give her a joke and she completely blanked me and I said I need a bigger size and she looked me up and down and said I guess I have to get the clothing item for you - she has glasses and a very long pony tail… after this was the last straw - I have been going to Asda now and it’s been great no Shirley parks or Micheala Brady or Lauren looking over at me - and all I want is a sorry from them 3

Transphobic.
Tesco: While retaining individual gender-neutral/accessible options, Tesco updated its operational guidance to clarify that multi-stall gender-segregated customer facilities are defined by biological sex parameters under the new EHRC framework. Which is NOT LAW it's optional and they chose to discriminate.

Tesco is the worst supermarket out of them all. I had a home delivery booked in for yesterday. They did not deliver. I called customer services they said the driver could not deliver but no reason given. I was not called and notified. I contacted Customer services they then said they would call me back and did not call me back. So today I did an emergency whoosh order, they could not full fill the entire order and sent me out of date bread rolls. 7 times out of 10 with Tesco you will see issues arise over and over they do not improve either.
I can not continue to use Tesco services its too risky!!!!

Tesco delivery services is rubbish I have ordered 2 time home delivery but whenever they come to deliver they will make any excuses and cancel my order.i live on 2nd floor. And they are not even cares for their manager they told me to give complaint nothing will happen.tesco should asked the management about this always same problem with tesco delivery.

Why do Tesco feel the need to publicly display my first name on the smart shop handset when I pick one up in store. Apparently It is connected to clubcard and you cannot switch it off. I do not want my very personal information seen by and used by others without my permission. A simple Hello on the handset screen would do.

Hadn't used the online shopping for a while, wish had gone to local supermarket instead. Slot confirmation 12-1. Update 12.45 to 1.15, update 1.20 to 1.40. Heard a vehicle but nobody came in, sounded as if he'd gone down the bridlepath. Phone rung. I don't know how to get in. Gates with name on. Yes stand right outside. Well then drive through them, get tractors through, and the next one and you'll get to the house. 10 minutes passed. Poring rain. Was a big order, he unloaded all 6 or7 baskets filled some things on top of other items, eggs included and walked the 60 meters or so to the house. Everything was wet. No apology for being so late. Asked why he didn't drive up. Oh there may have been a bit of mud and I could have got stuck. Compressed hardcore with a bit of grass on some bits. Evidently not his ideal job

Stop using whistl, I will no longer shop in Tesco, use Bookers or Jack's products.

 Waste of time going to Tesco’s as you can’t use your trolley token that you’ve owned for years as they’ve changed their trolleys and weren’t customer aware therefore not making sure that the trolleys could take well established trolley tokens.
Going to customer services is no help. They quite rudely just tell you to go to Timpson‘s and buy one.
I’ll be doing my £100 weekly shopping elsewhere as Tesco has so little concern for their customers.
I wonder if it is worth them frustrating the customers this way. Especially as so many people no longer carry cash.
In France the stores give you a plastic token if you are in need. 

Tesco Cafes show Tesco thinks about real food being important for thier customers in contrast to Sainsbury’s, Waitrose , etc who now sell Panini, Cakes and Coffee which are not healthy where as Tesco Cafes have more nutritious food . Lovely staff in Tesco Cafes to thank you to Abingdon Bristol and Newport Cafes and thier welcoming attitude s . I travel round as a family carer and grandparent. I’d be ill without these food sources . Please don’t change your cafes like the rest of.

I’ve had nothing but awful experiences with them. Back in 2025, I’d order groceries along with 5L water bottles, only for them to cancel the water after placing the order, claiming it was out of stock. I gave them another chance today, and while adding items to my cart, the system allowed me to add more than three or four 5L bottles. But an hour later at checkout, I noticed a sudden price drop and realized they had retroactively capped my order to a 20-liter limit across all bottle sizes and multipacks 2l 1.5l 5l etc. This level of inconsistency is ridiculous, and I won't be using their website ever again.