Order for 13 pairs of heavy-duty bookends arrived promptly although it’s a wonder they reached me: the unnecessarily large cardboard delivery box was completely torn open and loosely repaired with DPD... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
Written by the company

evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Canon Inkjet Cartridge Pack
I was unable to purchase in a high street shop,
so having bought an item from Staples before, decided buy online.
Price is reasonable and the delivery very prompt.

Reply from Staples UK

Reply from Staples UK
Only received part of the order with no update on when the remainder would arrive.
Emailed ‘customer service’ after a week of hearing nothing only to be told the items were on back order and they have no idea of when they will arrive!!
Why let customers order items that you know are not available and then try to ignore the situation until chased.
Still waiting for the items . . . .
Very poor service.

Reply from Staples UK

Reply from Staples UK
My cartridge was delivered by Evri so I did not receive it .it went somewhere else?

Reply from Staples UK

Reply from Staples UK

Reply from Staples UK
Delivered to the wrong address - really? Never had that happen with any other courier company - Who the hell are Truline anyway? Rubbish.

Reply from Staples UK
Excellent as always good price fast dispatch & delivery

Reply from Staples UK

Reply from Staples UK
48 pack of toilet rolls was left on my front porch step which was wet and it was a rainy day . I was in the entire day and it was my neighbour who noticed the package , fortunately . Contents , thankfully were dry .. although the outer cardboard was wet through in places .

Reply from Staples UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.