Siemens Home UK Reviews 

5,739
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,976 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional engineers for being punctual, highly knowledgeable, and always leaving work areas completely clean and tidy after completing repairs. People also greatly appreciate the exceptionally helpful advice provided regarding long-term appliance maintenance, alongside responsive and supportive customer service representatives. Some reviewers were not happy with notable delays in scheduling appointment windows and instances where appliances were unfortunately not fixed properly during the initial visit. A few consumers noted that waiting for necessary spare parts or arranging essential follow-up visits took considerably longer than expected, causing significant frustration.

What people talk about most

Service

Reviewers express great satisfaction with the service, highlighting that booking appointments is... See more

Staff

People report positive experiences with staff, frequently highlighting that engineers are punctual, highly... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing absolute delight over sleek modern... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt appointments, helpful... See more

Response time

Users describe positive interactions with response time, highlighting prompt appointments and quick service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful when trying to book a service. The repair work on our washing machine was conducted most professionally. The engineer was pleasant and very efficient. Arrived on time, and left the site s... See more

Company replied

Rated 5 out of 5 stars

time ok with phone call saying exact time - great if time can be narrowed down earlier if possible very courteous engineer - fixed the problem with explanation advice given to keep machine in bes... See more

Company replied

Rated 5 out of 5 stars

I am absolutely thrilled with the Siemens EQ.600. The coffee quality is outstanding, thanks to the 19-bar pressure and the built-in ceramic grinder that gets the perfect aroma out of every bean. I lov... See more

Company replied

Rated 5 out of 5 stars

Couldn't recommend our repairman (Steve) highly enough. Knew his stuff, enjoys fixing things, is Interested in what he does, and is speedy. He attended quickly and gave clear pricing. The labout is... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Appliance Parts Supplier
  3. Appliance Store
  4. Home Goods Store
  5. Manufacturer

About Siemens Home UK

Written by the company

At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient.

Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities.

Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.

Visit our website contact us

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,739)

2,005 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Siemens

Excellent service from Siemens. Everything was handled perfectly from start to finish. The technician was professional, helpful and very knowledgeable. I’m extremely happy with the service and would definitely recommend Siemens.

26 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.

We are thrilled to hear that you received excellent service and that everything was handled perfectly from start to finish. It's wonderful to know the technician was professional, helpful, and knowledgeable, and we truly appreciate your recommendation.

Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Oven repair

The engineer Lee was on time and completed my oven repair with a minimum of fuss. He talked me through what repairs he had made to the oven. He was,a pleasant individual.

25 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello Brian, thank you for your review.
It is great to hear that our engineer Lee was on time and completed your oven repair with a minimum of fuss.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Excellent service.

25 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello Peter, thank you for your review.
We are glad you received excellent service.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

The engineer arrived on the time…

The engineer arrived on the time specified. He was professional and knew what he was doing. The repair was carried out to my satisfaction

24 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello James, thank you for your review.
We are glad our engineer arrived on time and carried out the repair to your satisfaction in a professional manner.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Great experience with sorting our…

Great experience with sorting our problem with the fridge seal - love siemens products would highly recommend

27 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello Karen, thank you for your review.
We are glad you had a great experience sorting the problem with your fridge seal and that you would highly recommend our products.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Great support

Great support

27 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello Marcin, thank you for your review.
We are pleased to hear you received great support.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Swift and expert service

Swift and expert service. Very happy with the support.

27 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.
We are very happy to hear you received swift and expert service.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Easy ordering of spares.…

The process of ordering spares from Siemens was very easy and the parts arrived promptly by post.

14 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.

We are pleased to hear that you found the process of ordering spares very easy and that the parts arrived promptly.

Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Service as expected.

Part was as expected, delivered on time.

25 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.
We are pleased to hear the part was as expected and delivered on time.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 4 out of 5 stars

I’m happy with my new fridge’s quality

I’m happy with my new fridge’s quality

24 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.
We are happy to hear you are pleased with your new fridge's quality.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Fantastic

Great new hob

24 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello Natalie, thank you for your review.
We are glad to hear you are happy with your fantastic new hob.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Very Satisfied .

Basically the engineer they sent us was highly professional and very skilled.

26 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello Brian, thank you for your review.
We are very pleased to hear that the engineer we sent was highly professional and very skilled.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 4 out of 5 stars

Very good service from start to finish

Very good service from start to finish

26 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.
We are glad to hear you received very good service from start to finish.

Thanks,
Becki
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.

We are happy to hear that you found our service to be reliable and helpful.

Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service

Rated 5 out of 5 stars

Siemens dishwasher door lock ordered…

Siemens dishwasher door lock ordered from official website. Only £15, works perfectly.

26 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hi, thank you for taking the time to leave a review.

We're so happy to hear that the Siemens dishwasher door lock is working perfectly for you. We appreciate your positive feedback.

Thanks, James.
Siemens Home Appliances Customer Service.

Rated 5 out of 5 stars

good experience

arrived on time, very helpful, quick

26 September 2026
Siemens Home UK logo

Reply from Siemens Home UK

Hello, thank you for your review.

We're glad to hear that you had a good experience and that the service was on time, helpful, and quick.

Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service

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