Sedo.com Reviews 

935
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Consumers frequently mention that the online platform makes selling and managing digital assets very smooth, pointing out professional communication and reliable transaction speeds. Reviewers regularly share that payouts arrive promptly, and they genuinely appreciate the friendly and helpful assistance provided by the staff throughout their sales. However, some customers also noted significant challenges regarding missing official paperwork like invoices and extremely slow responses from the support team members. A few other people also felt deeply frustrated by unexpected account suspensions and ongoing difficulties completing their online purchases or sales smoothly.

What people talk about most

Payment

Customers had ambiguous experiences with payment, reflecting a deep split in consumer sentiment. Many... See more

Service

Reviewers highlight ambiguous aspects of service, showing deep divisions in their experiences. Many consumers... See more

Website

Consumers find website experiences to be ambiguous, as opinions are heavily divided. Reviewers frequently... See more

Staff

Customers consistently note ambiguous experiences with staff, reflecting a sharp contrast in feedback. Many... See more

Customer service

Users describe ambiguous interactions with customer service, revealing starkly contrasting experiences. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sedo managed the offer process excellently for my domain sale and made the Transfer process very easy and quick via guidance prompts on the Transfer section of my Sedo account. At each stage I could u... See more

Rated 5 out of 5 stars

Sedo keeps their customers imformed with updates throughout any sale. know there is a real person available if needed. But outside of the sale process they are ready to help with any other questions... See more

Rated 5 out of 5 stars

Sedo provides a smooth and reliable platform for domain transactions. The transfer process was well-structured, and I received clear instructions at every step. Communication from the Sedo team was pr... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Before placing a negative review please contact us through feedback@sedo.com. Together we can sort things out to your satisfaction. Sedo is the world's leading domain trading platform with more than 3 million customers and 24 million domains listed for sale. Sedo offers buyers and sellers a full suite of domain-related services, such as domain traffic monetization, auctions, appraisals, transfers as well as marketing and promotional campaigns. The SedoMLS Promotion Network is the largest domain distribution network, with 670 partners, including international top registrars. It supports more TLDs than any other domain distribution network.


Contact info

3.8

Great

TrustScore 4 out of 5

935 reviews

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3.8

All reviews

(935)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clean

Clean, Transparent and quick transaction Guaranteed at Sedo Marketplace.

31 August 2026
Rated 2 out of 5 stars

I had two interactions with Sedo

I had two interactions with Sedo, once about 5 years ago, and then just this week. Both times they overestimated the value of my single-word, highly brandable domain, and when asked to provide comparable sales or a basis for their valuation, they either fell silent or told me to take a hike. My reading is they will be dishonest to lock you into a six month contract. They get paid regardless of the price of the sale, and they don’t seem motivated to back up their wild claims. I went elsewhere.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Took my money for a domain they couldn't deliver

I purchased a domain through sedo.com and found out the next day that they hadn't confirmed the seller still owned it before the sale went through. I think that's outrageous. I'm now left with a refund, which is fair, but no domain, which is pointless. Very disappointed in this experience.

The whole process was incredibly frustrating. I was forced to print off a PDF, attach photos of my credit card and passport, add a physical signature, and email it all back to them. After all that, the domain didn't even exist to be sold, and apparently I'm just meant to be happy with a refund.

The one thing Sedo could really improve is verifying whether a domain is still owned at the point of sale. They may well have verified ownership at some stage, but a one-off check isn't enough. They're clearly not re-checking at the moment a domain could actually be sold or transferred, which is when it counts. When I Googled this afterwards, the forum thread I found describing the exact same issue was dated 2008. It's 2026. How have they not improved their processes since then? This is basic domain stuff. When a domain changes hands, it's right there in the public records they could easily check, but they chose not to. They're disrespecting their customers' time by not making sure the things they list are actually available to buy.

I wholeheartedly would not recommend buying anything from this company. They claimed I could take legal action, but that was a single sentence tacked on at the end, with no support and no regard for what I actually wanted from this purchase.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not use Sedo.com for domain-related services.

I had a very bad experience with Sedo. They accepted my payment, but later deleted my user data and sent me an email saying they could not provide the service. They also stated that the service fee was non-refundable.

I tried contacting them through their support email and abuse email, but I received no response. It is very difficult to get in touch with anyone from their team.

Based on my experience, I would not recommend using Sedo.com. Be careful before making any payment, because you may not receive the service and you may not get your money back.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

We were afraid at the beginning because…

We were afraid at the beginning because we read several bad reviews about Sedo in forums like TP, but we actually had an outstanding experience from start to finish.

What impressed me the most was their customer support. They treated us like a valued client rather than just another transaction, which is rare nowadays.

The transfer process was surprisingly fast (in business hours, on Saturday and Sunday we had no answer, but they actually do warn you about this). The overall experience gave us complete confidence in doing business with them again in the future.

If you are looking for a trustworthy company to buy, sell, or manage domains, we highly recommend them. Whether you are a first-time buyer, an entrepreneur building a new brand, or an experienced investor, this company delivers reliability, efficiency, and exceptional service at every stage.

BTW:
Thank you, Carla. <-- Sedo Transfer Agent.

18 May 2026
Unprompted review

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