Returning customers for a Saxon chesterfield two seater in Linara Ebony and single seater in Linara Stone. Beautiful hand crafted furniture of great quality and comfort. There is nowhere else I would... See more
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Review summary
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Reviews shaping this summary
I completed a very positive review when my new Saxon sofas arrived. We've now had them for 6 weeks and they are still wonderful. We love the colour and have decorated the room around them as they... See more
Company replied
Sofas by Saxon were wonderful, from their online chat function to Megan who emailed us about our order and Alfie who delivered the sofa. Everything was smooth, seamless and stress free. We love our so... See more
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Already have two Saxon sofa and chair sets which we bought from from Saxon in 2021. We have moved house in 2025 and needed another two seater sofa, footstool and pouffe table to match our existing fu... See more
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Company details
- Furniture Store
- Furniture Maker
- Home Improvement Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
About Sofas by Saxon
Written by the company
Saxon Furniture Ltd, Made by hand, loved by you 🫶 From family business to employee-owned 💙 British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years.
The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields and leather/fabric furniture in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.
As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom.
It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.
Lifetime Guarantee Of Quality
*Terms & Conditions apply
Because we’re so confident in the quality of our furniture, all the timber frames supplied by Sofas by Saxon (allowing for fair wear and tear) are guaranteed against faulty manufacture for the lifetime of the sofa, ensuring lasting quality and peace of mind.*
Contact info
Manchester Road, BL3 2NZ, Bolton, United Kingdom
- 01204 368413
- sales@sofasbysaxon.com
- www.sofasbysaxon.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Returning customers and highly recommend
Returning customers for a Saxon chesterfield two seater in Linara Ebony and single seater in Linara Stone. Beautiful hand crafted furniture of great quality and comfort. There is nowhere else I would go for a Chesterfield, a great choice of sizes and covering. Great customer service and delivery. 100% recommend.
1 August 2026
Unprompted review
Reply from Sofas by Saxon
Dear John
Thank you so much for your fantastic feedback and for choosing Saxon once again.
We’re delighted to hear that you are so pleased with your new Chesterfields.
There really is no greater compliment than returning customers choosing us again, and your comments about the range of sizes and coverings available are greatly appreciated.
Thank you also for your kind words about our customer service and delivery team, and for your 100% recommendation. It means a great deal to everyone at Saxon.
Kind Regards,
The Sofas by Saxon Team
Incredible
Incredible, patient service. Always happy to help and so understanding. Plenty of support but no pressure. Sofa is fantastic. Sitting on it right now 😀
31 July 2026
Unprompted review
Reply from Sofas by Saxon
Dear Heidi
Thank you so much for your lovely feedback.
We’re delighted to hear that you found our team patient, understanding and always happy to help. That’s exactly the experience we want our customers to have.
It’s fantastic to hear that you’re so pleased with your new sofa, and even better knowing you were sitting on it while writing your review! 😀
Thank you again for choosing Sofas by Saxon and for taking the time to share your experience. We hope you enjoy your sofa for many years to come.
Kind Regards,
The Sofas by Saxon Team
Excellent quality
Excellent quality, professional delivery, very pleased with my purchase. It's great to see a company taking pride in making decent furniture.
11 September 2026
Unprompted review
Reply from Sofas by Saxon
Thank you so much for your kind feedback.
We’re delighted to hear that you are so pleased with your purchase and that you were impressed with both the quality of your furniture and the professionalism of our delivery team.
We take great pride in the furniture we make and it means a great deal to know that this comes through in both the finished product and the service we provide.
Thank you again for choosing Sofas by Saxon and for taking the time to share your experience.
Kind Regards,
The Sofas by Saxon Team
FROM START TO FINISH IN BUYING MY…
FROM START TO FINISH IN BUYING MY BEAUTIFUL CHAIR, THE ATTENTION, CARE AND HELP THROUGHOUT MY PURCHASE WAS SUPERB. SAXON'S CHOICE OF DESIGNS, MATERIALS AND COLOURS ARE BRILLIANT. I WAS SO PLEASED WHEN MY MADE TO MEASURE CHAIR WAS DELIVERED, I WAS OVER THE MOON!. THE DELIVERY WAS ALL DONE WITH SPECIAL CARE, GREAT SERVICE. THE QUALITY IS OUTSTANDING. WHEN I AM READY TO REPLACE MY SETTEE I SHALL DEFINATELY BE BUYING IT FROM SOFAS BY SAXON
20 July 2026
Unprompted review
Reply from Sofas by Saxon
Dear Caroline
Thank you so much for your wonderful feedback.
We’re delighted to hear how pleased you are with your made-to-measure chair and that the team made your experience so enjoyable from start to finish.
It’s fantastic to know that you appreciated the choice of designs, materials and colours available, and that the finished chair exceeded your expectations.
Your kind comments about the quality and service mean a great deal to everyone at Saxon, and we’re thrilled to hear that you’re already planning to choose us again when the time comes to replace your settee.
Thank you again for choosing Sofas by Saxon. We look forward to welcoming you back.
Kind Regards,
The Sofas by Saxon Team
Superb Sofas
I completed a very positive review when my new Saxon sofas arrived.
We've now had them for 6 weeks and they are still wonderful.
We love the colour and have decorated the room around them as they really are the focal point.
They are super easy to maintain with just a light dust.
They are very comfortable and for those of you, like us that tend to groan now when getting up and down, we have stopped making those noises.
11 September 2026
Unprompted review
Reply from Sofas by Saxon
Dear Debbie
Thank you so much for coming back to share your update.
It’s wonderful to hear that, six weeks on, you’re still so pleased with your new sofas. We’re delighted that you love the colour so much that you’ve decorated the room around them.
It’s also great to hear that they are proving easy to maintain and, most importantly, comfortable.
Thank you again for your continued support and for taking the time to share your experience. We hope your sofas continue to provide many years of comfort and enjoyment.
Kind Regards,
The Sofas by Saxon Team
Perfect company a pleasure to deal with
Amazing choice of styles, leathers and fabrics. As a manufacturer they offer different height feet. Showroom staff so helpful, polite and knowledgeable not pushy. Great communication thru the manufacturing period, delivery ion time by two lovely polite smartly dressed guys who are a credit to the company and absolutely stunning leather sofas and bespoke large footstool.
27 July 2026
Unprompted review
Reply from Sofas by Saxon
Dear Dulcia
Thank you so much for your fantastic feedback.
We’re delighted to hear that you were impressed with the choice of styles, leathers and fabrics available.
It’s particularly pleasing to hear your kind comments about our showroom team and that you found them helpful, knowledgeable and friendly.
Your lovely comments about our delivery team are greatly appreciated too. We’ll be sure to pass them on, as they will be delighted to know they made such a positive impression.
Most importantly, it’s fantastic to hear that you are so pleased with sofas and footstool. Thank you again for choosing Sofas by Saxon and for your recommendation.
Kind Regards,
The Sofas by Saxon Team
I love my two Chesterfields in white leather.
I love my two Chesterfields in white leather . Great quality and were Delivered as promised, on time.
They had made both sofas with three seat cushions but I had asked for one to have with two to look different.
There was no problem they made the desired two seat cushions as I wanted and delivered them quickly.
Brian, who was in charge of the delivery was great and a very good representative of the company. He Called me to let me know he was on his way and arrived on time. Great smile and great service.
Chloe, who handled my purchase was very helpful, professional and efficient.
Everyone I dealt with was professional and pleasant.
Highly recommended
Emile in Chiswick W4
24 August 2026
Unprompted review
Reply from Sofas by Saxon
Dear Emile
Thank you so much for your wonderful feedback.
We’re delighted to hear how much you love your two leather Chesterfields.
We’re also pleased that we were able to quickly put right the seating cushion configuration exactly as you had originally requested.
Your kind words about Brian and Chloe mean a great deal. We’ll be sure to pass your comments on to them.
Thank you again for your patience and for your recommendation. We hope you enjoy your beautiful Chesterfields for many years to come.
Kind Regards,
The Sofas by Saxon Team
The best customer experience ever
From the first telephone enquiry call I made, to the delivery of my sofa, the customer experience has been exemplary. All the sales staff were outstanding in their knowledge and very professional. The delivery drivers were wonderful, courteous and friendly. Finally a huge thank you to all the artisans involved in making my dream come true, a beautiful blue velvet chesterfield.
10 August 2026
Unprompted review
Reply from Sofas by Saxon
Dear Brenda
Thank you so much for your wonderful feedback.
We’re absolutely delighted to hear that your experience was exemplary from your very first telephone enquiry right through to delivery.
Your kind comments about our sales team, delivery drivers and especially the skilled craftspeople who made your sofa will be greatly appreciated and shared with everyone involved.
Most importantly, it’s fantastic to know that we helped make your dream of owning a beautiful blue velvet Chesterfield a reality. We hope you enjoy it for many years to come.
We are aware of the trouble you experienced getting your review onto the Trustpilot site, and really appreciate the extra time it took for you to share your experience with us.
Thanks again!
Kind Regards,
The Sofas by Saxon Team
Extremely helpful staff throughout the…
Extremely helpful staff throughout the entire purchase and delivery process. Every question we had was either answered immediately or within a hour.
Delivery was smooth and delivery drivers polite and very helpful. Quality of workmanship cannot be faulted
9 June 2026
Unprompted review
Reply from Sofas by Saxon
Dear Eileen
Thank you so much for your kind feedback.
We’re delighted to hear that you found our team extremely helpful throughout the whole process.
It’s also great to know that delivery went smoothly and that our delivery team were polite and helpful.
Most importantly, we’re thrilled that you are so pleased with the quality and workmanship of your furniture. Your comments mean a great deal to everyone involved.
Kind Regards,
The Sofas by Saxon Team
Sofas have always been our 'bogey…
Sofas have always been our 'bogey piece'. They always feel perfect in the show room and then seem different when we get them home. Delighted to report that's not the case this time! From the initial visit to the showroom, meeting the lovely Zowie, who walked us through the entire process admirably, to having our sofas bespoke made to suit my back issues since having an operation and then delivering to our home, Saxon have been absolutely perfect! The quality of the make is second to none and we would highly recommend them. Thank you to all at Saxon, we've finally found what we've been searching for! 👌🏻🫶🏻
11 June 2026
Unprompted review
Reply from Sofas by Saxon
Dear Jo
Thank you so much for sharing such wonderful feedback.
We’re absolutely delighted to hear that, after finding sofas something of a challenge in the past, you’ve finally found exactly what you were looking for.
It’s especially lovely to hear how helpful Zowie was throughout your showroom visit and that we were able to tailor your sofas to provide the comfort and support you needed.
Most importantly, it’s fantastic to know that you are so pleased with the comfort, quality and craftsmanship of your finished sofas.
We’ll make sure your lovely comments are shared with Zowie and everyone involved in making and delivering your furniture.
Thank you again for choosing Sofas by Saxon and for your recommendation. We hope you enjoy your new sofas for many years to come.
Kind Regards,
The Sofas by Saxon Team
From the initial inquiry to the perfect…
From the initial inquiry to the perfect delivery, I received from Chloe McGready a superb service. I selected the Stamford 3 seater after many debates with Chloe. We consider the lenght, the seating, the comfort of lying on the sofa, my high and even yes my weight. We talk about the choice of material and which one would winstend damage the least. I selected leather. The hand finished antique red. The feet are mahogany to match the colour of the leather. It is so beautiful and extremely comfortable. Thank you so much Chloe you are a star. We definitely will be back soon for additional pieces.
24 June 2026
Unprompted review
Reply from Sofas by Saxon
Dear Anita
Thank you so much for taking the time to share such wonderful and detailed feedback.
We’re delighted to hear how pleased you are with your sofa.
It’s fantastic to know that the finished sofa is not only exactly what you wanted but extremely comfortable too.
We’ll certainly pass your lovely comments on to Chloe. She will be thrilled to hear that her advice and support made such a difference to your experience.
Thank you again for choosing Sofas by Saxon. We look forward to welcoming you back when you’re ready to add those additional pieces.
Kind Regards,
The Sofas by Saxon Team
We are delighted with our sofa
We are delighted with our sofa, chair and foot stool, well made and very comfortable, they have transformed our lounge, very easy to order with Zoie who kept us informed every step of the way.
Delivery drivers very helpful and careful in placing furniture as required.
7 June 2026
Unprompted review
Reply from Sofas by Saxon
Dear Mrs Cooley
Thank you so much for your feedback.
We’re delighted to hear that you are so pleased with your sofa, chair and footstool, and that they have transformed your lounge.
We’ll be sure to pass your kind comments on to Zoie, who will be delighted to hear that she made the ordering process so easy.
Thank you again for choosing Sofas by Saxon. We hope you enjoy your new furniture for many years to come.
Kind Regards,
The Sofas by Saxon Team
Highly recommend sofas by saxon
From the start to the finish the whole experience was a delight, the staff was more than helpful with any queries that I had, would definitely recommend sofas by saxon, and on the plus side my sofas look fabulous
7 August 2026
Unprompted review
Reply from Sofas by Saxon
Dear Beverley
Thank you so much for your feedback.
We’re delighted to hear that the whole experience was a pleasure from start to finish.
Most importantly, it’s wonderful to know that you are so pleased with your new sofas and that they look fabulous in your home.
Thank you for your recommendation and for choosing Sofas by Saxon. We hope you enjoy your sofas for many years to come.
Kind Regards
The Sofas by Saxon Team
The staff are very friendly and nothing…
The staff are very friendly and nothing was too much trouble I personalised my choice and the salesman was able to try my choice and advised would work and it looks great I am really made up about the quality of the leather and the intricacies of the design the antique leather is just what I was looking for and am over the moon with both sofas the delivery men were an absolute joy they were punctual and very friendly would recommend this company to anybody without fear af disappointment
9 July 2026
Unprompted review
Reply from Sofas by Saxon
Dear Tina
Thank you so much for your wonderful feedback.
We’re delighted to hear that you enjoyed personalising your furniture and that our team were able to offer the advice and reassurance you needed to bring your ideas together. It’s fantastic to know that the finished result looks just as you hoped.
Your lovely comments about our delivery team are also greatly appreciated and will be passed on to them.
Thank you again for your recommendation and for choosing Sofas by Saxon. We hope you enjoy your sofas for many years to come.
Kind Regards
The Sofas by Saxon Team
Love Our Sofas
From start to finish, Chloe McGreavy was extremely helpful. She provided us with an image showing our chosen sofas in situ which confirmed our choice and prompted our order. We’ve had the sofas for a couple of months now and love them.
Thanks Chloe.
11 June 2026
Unprompted review
Reply from Sofas by Saxon
Dear Peter
Thank you so much for your wonderful feedback.
We’re delighted to hear that Chloe was able to help you throughout your journey with us.
It’s fantastic to hear that, a couple of months on, you’re still loving your sofas. We’ll be sure to pass your kind words on to Chloe, who will be delighted to know she made such a positive difference to your experience.
Thank you again for choosing Sofas by Saxon. We hope you continue to enjoy your furniture for many years to come.
Kind Regards,
The Sofas by Saxon Team
Perfect company
From walking into the store with huge displays and colour choice, no pressure sales, kept up to date with progress. As a manufacturer they offer different feet height so many colours and materials and amazing quality products. Delivery guys were first class. Buy British quality from Saxon.
28 July 2026
Unprompted review
Reply from Sofas by Saxon
Dear Duls
Thank you so much for your wonderful feedback.
We’re delighted to hear that you enjoyed your showroom visit. It’s also great to know that our no pressure approach and regular updates throughout the process helped make your experience an enjoyable one.
We’re also pleased that you valued the flexibility of being able to personalise your furniture and most importantly, that you are so happy with the quality of your furniture.
Thank you again for your recommendation and for supporting British manufacturing. It truly means a great deal to everyone at Saxon.
Kind Regards,
The Sofas by Saxon Team
I purchased a 4 seater Chesterfield…
I purchased a 4 seater Chesterfield from saxon from the first visit to the showroom to the delivery of the sofa was a first class service as a wheelchair user they made the sofa to my requirements every question was answered and the even came to my home to make sure the sofa would fit through the doors in to the house the sales team first class definitely would recommend this company 5 star service
1 June 2026
Unprompted review
Reply from Sofas by Saxon
Dear Ian
Thank you so much for your wonderful feedback.
We’re absolutely delighted to hear that you had a first class experience.
It’s especially pleasing to know that we were able to tailor the sofa to your requirements and answer all of your questions throughout the process.
Your kind words about our sales team and your recommendation mean a great deal to us. Thank you for placing your trust in us, and we hope you enjoy your new sofa for many years to come.
Kind Regards,
The Sofas by Saxon Team
Want quality, design and expertise
This is the fourth occasion which we have purchased from Saxon and once again the experience and quality does not disappoint. We have to date purchased two separate designs of leather stool a leather queen Anne high back chair and a two seater leather/tweed settee.
The team from order to delivery were friendly professional and willing to go the extra mile.
The quality is amazing. The latest purchase was a duplicate(additional) two seater settee in a mix of leather and tweed, the original being purchased 7 years ago. They have matched all aspects of the lovely piece...amazing. Will return later this year for our next purchase.
11 May 2026
Unprompted review
Reply from Sofas by Saxon
Dear Christine
Thank you so much for your fantastic feedback and for your continued support over the years.
We’re absolutely delighted to hear that this is your fourth purchase and that each experience has continued to meet your expectations. There is no greater compliment than customers returning to us time and time again.
Your kind words about our team being friendly, professional and willing to go the extra mile mean a great deal to us. We’ll be sure to share your feedback with everyone involved.
Thank you again for your loyalty and support and we look forward to welcoming you back for your next purchase later this year.
Kind Regards,
The Sofas by Saxon Team
What a great English made furniture…
What a great English made furniture company! My Chesterfield is beautifully crafted and I recommend to anyone that wants to buy from a family owned and operated business at the top of their game.
7 July 2026
Unprompted review
Reply from Sofas by Saxon
Dear Mark
Thank you so much for your feedback.
We’re delighted to hear how pleased you are with your Chesterfield.
It means a great deal to know that you value supporting a family owned and British manufacturer. Our team takes great pride in creating high quality furniture, so your kind words are truly appreciated.
Thank you again for your recommendation and for choosing Sofas by Saxon. We hope you enjoy your Chesterfield for many years to come.
Kind Regards,
The Sofas by Saxon Team
Brilliant at everything.
We think this company is the best in the U.K. for service , the ease of interacting with human beings , quality & great staff both in the office and with delivery.
19 May 2026
Unprompted review
Reply from Sofas by Saxon
Dear Barrie
Thank you so much for your feedback.
We’re absolutely delighted to hear that you rate us so highly and that you had such a positive experience with our team.
It’s also fantastic to know that you were pleased with both the quality of your furniture and the service provided by our office and delivery teams. Your kind words will mean a great deal to everyone involved.
Thank you again for your support and recommendation. We truly appreciate you choosing Sofas by Saxon.
Kind Regards,
The Sofas by Saxon Team
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