Recommended service. Several options to build your own PC or laptop to the spec you require. Good after sales service too as I had some questions regarding getting the MS Office software purchased wit... See more
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Company details
About PC Specialist Ltd
Written by the company
Established in 2003 in the United Kingdom, we speak 8 languages and supply computers to over 30 countries across Europe. We have registered branches in France, Italy and Spain, a subsidiary in Germany and we are registered for VAT in 13 countries.
UNBOXING PC SPECIALIST
Contact info
Unit 12 Jubilee Business Park, Jubilee Way, Grange Moor, WF4 4TD, Wakefield, United Kingdom
- 0333 011 7000
- enquiries@pcspecialist.co.uk
- pcspecialist.co.uk
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Replied to 99% of negative reviews
Typically replies within 24 hours
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A Company That Actually Cares!
The company provided the best communication I have ever had when making a purchase. From the ease of building the PC, their communication through the build, their guide, by email, of what to do when the product arrived and their communication throughout the delivery process. 1st class throughout. Congratulations. You put other companies to shame.
This is the second time I've used PC…
This is the second time I've used PC Specialist and yet again they have surpassed my expectation. Easy configuration then clear setting of delivery expectations which they exceeded. Everything worked and I'm now using the PC - Excellent service!
My first gaming PC and I couldn't be…
My first gaming PC and I couldn't be more happier
A+ Experience
Experience with PC Specialist team was nothing but smooth, helpful and answered all the questions I had.
PC I ordered was delivered fully protected and in one piece and have experienced no issues with the build quality and performance.
Very easy to make the order and see…
Very easy to make the order and see exactly what it was I requested.
Delivery time was very good also.
Communication on how to set up the commuter on initial startup was a welcome touch
Laptop is experiencing issues
Laptop is experiencing issues, system is very unstable. I have returned the laptop and we're 8 days in since the return and they haven't even looked at it yet. Think carefully before buying, as aftersales isn't good. The laptop I had worked well initially, but has literally started crashing and resetting after 2 years. For a £2,000 laptop this is unacceptable. I am going to be without a device for a few weeks I think
From start to finish an absolute…Dream
From start to finish an absolute brilliant experience from selecting what parts/components to going in my pc in the builder options which is a first for me never seen any other company do this i did not know anything really about computers/what parts are compatible with each other but now after using that system I'm informed if only a little. Price is fair not overly expensive, build time within days alwas kept up today on what was happening what stage the build was at and being shipped. 5 stars and been using it heavily and runs like a dream very happy. Thank you.
Quick Build, High Quality
ordered a high end machine and delivered in record time in a safe and secure fashion. I would highly recommend
Was very impressed
Was very impressed. Rapid build time and delivery was also excellent. Looks great excellent cable management. Very happy.
Great careful packaging and computer is…
Great careful packaging and computer is running brilliantly. PC specialist Were also very considerate through email and easy to get in contact with
This is my 3rd machine from this…
This is my 3rd machine from this company and to date they have always been great , this new one being no exception , it arrived when they said it would , well packed and once installed was easy to set up .I had my own graphics card to install and the case made the access easy ,again once installed the was no hassle setting it up to run the card . The case makes the whole machine look clean and futuristic . When setting up the storage drive was not being read , a quick call to support and the issue was resolved in minutes , all in all as before a great experience so far . The delivery was on time and i was kept informed by the courier with a time slot , he arrived about midway through the allotted slot . Def recommend Pc specialist if you know what you want , even if not as you spec your machine their configurator tells you if there are any parts that wont work with the desired setup !
Great web site
Great web site. Opted for an 'off the shelf' option, which so far we have no issues at all.
Pretty much out of the box, plug and play. We have a very hapoy teenager.
Item arrived on time and very well packaged. Thank yoy
Professional and efficient
Professional and efficient, highly recommended.
I spent more than I initially planned…
I spent more than I initially planned to because the website educated me to the point that I knew I had to, if I was going to get what I wanted. So I'm glad of that and happy with my purchase. The decision process was made easier by the website. David
Very pleasant company
So, I ordered a PC from them, and about two weeks after purchase-it broke. Now I am aware this is very rare, and 99% of their PC’s will come working, and perfect. For the first two weeks- it was perfect, everything worked and came how they said. Despite it breaking, when I contacted them about returns and repair, they were extremely swift - very nice support team, very contactable and all together very pleasant company. The PC breaking was just unlucky, and I would buy from this company again in future. The repair and return has cost me nothing, even when I needed a new box which was not included in the warranty, they gave it to me for free! Four stars as everything was good, just try to test the PC’s before selling them, as it was quite an inconvenience.
Excellent service
I’ve bought 3 custom built PCs from PC specialist and the service has been amazing every time, from selecting parts to delivery.
My first one is now 6 years old and running great.
Never had an issue with anything, but their lifetime support service is great.
The configurator is easy to use, but I’d appreciate it if you could include a section to add notes. For example, I’m not a fan of where the RGB strips were placed, so it would be good if I could write a note to put them somewhere specific or leave them loose to install myself.
Other than that, I have zero complaints!
I got a good pc in a timely fashion
Custom build gaming desktop pc
I went for a custom build desktop gaming pc. I had a budget in mind so the online configuration tool allowed me to chop and change components allowing me to arrive at a good performance/budget outcome.
The tool also highlighted conflicts and suggested alternate options for some components. Very easy to use.
Online ordering easy.
Communication excellent from PCS. Received emails at every stage of process.
I liked the online flowchart that gave definitions for each stage in process also giving time estimates.
From online ordering to receipt took one week. DPD delivered item no problems. Came in two boxes all items very well packed. The tower was excellent. Components visible inside via see through side panel. Tidiness of tower wiring excellent. Worked perfectly. My granddaughter has been using for a couple of weeks with no issues.
I would definitely recommend PCS. I purchased a similar set up for my other granddaughter 4 years ago. Still working perfectly.
Very good service from start to finish
Very good service from start to finish. I was kept informed all the way through the build and testing process. The PC arrived quicker than I expected (on a Sunday) with the correct spec and working as expected. I had a query so called the service line and got straight through to a technician who resolved the problem.
I haven't got it running yet...
I didn't ask for Windows so I didn't receive it, but then I found that the machine won't run anything else, so I bought a copy of Windows 11 Home.
Part-way through installing Windows, while it's fetching system updates, my monitor says it has no signal and goes into energy-saving mode. Network activity ceases a few seconds later. The machine is apparently dead but with a light on.
This has happened several times, trying Installation and Repair options alternately.

Reply from PC Specialist Ltd
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