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My Tool Shed Reviews 

12,169
•
TrustScore 4.5 out of 5

4.6

Tool Store
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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive remarkably fast, often within twenty-four hours, alongside extremely competitive market prices. Buyers really appreciate the constant communication, helpful tracking updates, and secure packaging that keep everything completely safe. Shoppers find the online store very easy to use and express total satisfaction with the high quality of tools received. Some people were dissatisfied with slow order fulfillment, noting that dispatching took significantly longer than initially expected. A few reviewers also mentioned receiving items with unexpected marks or experiencing confusing communication regarding their multiple deliveries.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast turnaround times and... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive fitting well and... See more

Order

Clients share positive opinions on order, highlighting a slick, straightforward, and pain-free purchasing... See more

Service

Users describe positive interactions with service, highlighting efficient, knowledgeable, prompt, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the rates are very competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well where do I start, to be honest and to the point, Ordered a black and decker power file yesterday, Saturday 14/3/26 great price. Sunday 15/03/26 at 1 pm delivery driver arrived with my pa... See more

Rated 5 out of 5 stars

I came to the conclusion my Mikita lawn mower needed a new blade. With a quick search I found My Toolshed . The website was easy to use and as a novice at buying things like the mower blade I found... See more

Rated 5 out of 5 stars

I needed new handles for a lump hammer, an axe and a hatchett. Mytoolshed had them all in Hickory, my preferred choice. Excellent quality and speedy delivery. Easy company to work with. One tip. Pleas... See more

Rated 5 out of 5 stars

The item was at a good and fair price. Dispatch and delivery where rapid. I ordered Saturday afternoon and the parcel was delivered in 24 hours. The soldering iron was great quality and will come in h... See more

Company details

  1. Tool Store

Written by the company

Behind the scenes, My Tool Shed is a family of tea-drinkers and tool-fanatics. If a new machine hits the market, we know about it and we make it our top priority to bring it here at our lowest price. Not only are we scouting for the next best thing, we pride ourselves on offering such an extensive range of tools and accessories online. There are in excess of 25,000 products on our website to date and we just keep growing! You'll find everything and anything from Power Drills to Cleaning Consumables, but every order is important to us, and no matter how big or small, we offer a service that is second to none. Whilst we may not be able to put in the elbow grease on site, we will efficiently process your order, wrap-up your parcel and (for the majority of our products) we'll even deliver to you the very next day. ... i'll drink to that!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(12,169)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent experience

Excellent experience.

First time user and really pleased. Quality products with quick delivery. Would definitely use again. Thank you b

6 September 2026
Unprompted review
Rated 5 out of 5 stars

My Toolshed review.

I came to the conclusion my Mikita lawn mower needed a new blade. With a quick search I found My Toolshed . The website was easy to use and as a novice at buying things like the mower blade I found the part easily and ordered it, the website has an excellent selection of parts. The ordering mechanism was straight forward and easy to use. I received excellent updates from the moment of purchase to the point of delivery. The part was delivered in secure and safe packaging.
I found the whole process excellent and it was a pleasure to order via Toolshed.
Thank you.
I highly recommend this company.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Webb Saw

I could not believe how quickly the Webb Saw arrived.

One thing is the assembly advice is not that great and I would never have been able to assemble the chain without going to YouTube.

9 August 2026
Unprompted review
Rated 3 out of 5 stars

Price was competitive but slow shipping

Hozelock pressure regulator. Price was competitive but the item didn't actually ship for 7 days. Once shipped Royal mail delivered it within 24 hrs whilst I was out, I say delivered they left it behind a paving slab!

28 July 2026
Unprompted review
Rated 3 out of 5 stars

lots of spam

I bought one thing and have received NINE emails over two weeks. The item is good quality and arrived quickly but now I've marked as spam and won't buy again.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Luxury Product service at competitive pricing

Excellent pricing brought me to this company. Had I known how good the service was going to be I would have used them irrelevant of the price. Fantastic and consistent communication at every stage. Delivered quickly and on time. I am very happy except now I will have to mow my lawn. I could not recommend this company more.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Well diddnt really want to give 1 star

Well diddnt really want to give 1 star
I ordered a air conditioner a few days later received a email my order is being packed then days later i received another email
The air conditioner was out of stock
Why did they send me an email saying they were packing it
Customer service poor
Fuming

29 June 2026
Unprompted review

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