Multitrip.com Reviews 

31,626
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of navigating the website and the clarity of information provided, making the process of obtaining insurance straightforward and quick. Many people highlight the reasonable and competitive pricing, even for those with medical conditions, and appreciate the extensive coverage offered. The staff are frequently described as professional, helpful, and friendly, contributing to an excellent overall service experience. However, some customers also noted significant price increases upon renewal, with explanations not always provided, and occasional difficulties with logging into the online portal or retrieving passwords. A few other people also felt that some staff members exhibited a brusque or unhelpful attitude, and experienced issues with customer service response times.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate,... See more

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, quick, and easy... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, helpfulness, and... See more

Website

Reviewers highlight positive aspects of the website, noting it is easy to navigate, clear, and simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices. Good targeted benefits. For example a 3 hour delay at an airport can grant you access... See more

Company replied

Rated 5 out of 5 stars

I have been using multi trip insurance for number of years and have always been very satisfied with the service. My renewal quote this year was quite expensive. That said I still wanted to use them... See more

Company replied

Rated 5 out of 5 stars

Firstly I am not the best at doing things online, This site was easy to navigate and very clear to understand. Great prices even with my medical issues. Would definitely recommend.

Rated 5 out of 5 stars

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Tha... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32K reviews

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4.6

All reviews

(31,626)

1,174 reviews in the last 12 months

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Rated 5 out of 5 stars

Wouldn't use any other company from now on

I had been on 6 or 7 other websites looking for travel insurance for a trip to Australia, I'm 69 years old, travelling alone, in good health.
I got a few ridiculously priced quotes but most wouldn't give me one.
I tried Multitrip and I had the cover I needed in a few simple steps, couldn't believe how easy it was. And a really good price too.
Thank you

10 July 2026
Rated 1 out of 5 stars

Genuinely is this a real company

Genuinely is this a real company. I have checked my insurance details and just noticed they say Europe instead of Eygpt. I fly in 2 weeks. I have phoned loads and press 3 nothing happens. Emailed 4 days ago no response. God forbid i had to make a claim. Maybe someone might respond to this ???

10 July 2026
Unprompted review
Rated 4 out of 5 stars

Paid for multi trip 1 year insurance

Paid for multi trip 1 year insurance. And I've never received an email with the documents. However they did email to rate them. So hear i am
UPDATE
Policy now received thanks

4 July 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Daniel,

Thank you for your review. We’re very sorry that you didn’t receive your policy documents after purchasing your multi‑trip annual cover. This isn’t the experience we want for our customers.

We’ve now sent you an email with your full policy documents attached, including your certificate and wording. Please check your inbox (and spam folder just in case). If you still don’t see them, we’re more than happy to resend them or provide them in an alternative format.

Your feedback is important to us, and we appreciate you taking the time to share it.

Kind regards,
Rahul

Rated 5 out of 5 stars

The great help from the person on the…

The great help from the person on the phone. And the excellent value. Many thanks

2 July 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Derek,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Victoria,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Great to be able to speak to a human…

Great to be able to speak to a human and she was very efficient in sorting my insurance out

7 July 2026
Multitrip.com logo

Reply from Multitrip.com

Good Afternoon,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great person

Great person

8 July 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Michael,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Simple & fast

Clear and easy to get the insurance I needed for my family

7 July 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Carmel,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Very efficient.

7 July 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Ellen,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you.

Kind Regards,
Zainab

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