As easy as using your debit card. No complications, no questions or checks from loud shop assistants-just a simple transaction. Klarna even discreetly show you on their site how much you can spend. (D... See more
Company replied
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Review summary
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I like how Klarna allowed me to make payments and trusted me to do so. This is an absolute amazing app...Thank you so much for your professinalism and forseeing the stores and I felt at ease knowing m... See more
Company replied
Klarna is excellent. Easy to use, flexible payments and well designed to show exactly what you owe and when you need to pay it. If you know you are going to be late on making a payment, contact them i... See more
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Klarna is a wonderful financial resource allowing people to pay their items every two weeks in increments four times. It's easy, it's affordable, and it's accountability instead of paying for an item... See more
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Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.5
Excellent
597K reviews
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Terrible company, impossible to speak to a human
Tried contacting klarna as I've been scammed by a company called TATWU,this company has scammed thousands of hard working people,its all other the internet but these scum are still allowed to advertise online,bought what I thought was a keta garden storage box , received a shoelace through the letter box yesterday off them in a white envelope with a non existent P.O box number impossible to speak to a human at klarna, phone numbers are non existent, no ways of stopping my payments, basically im having to pay for something I didn't receive, all seem to be robots, how can you possibly speak with robots , won't be dealing with klarna in the future anymore, pathetic useless company
11 September 2026
Unprompted review
When you needed it obviously
When you needed it obviously, is there to help you and obviously if you don’t have the money right now obviously you pay after but I am very happy
12 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Klarna
Hi there, thank you for your honest feedback. We're sorry the app experience hasn't been great for you. Your input is valuable and we'll share it with our product team.
Klarna Team
Reply from Klarna
Thank you, Stiven! Glad you're enjoying the app.
Klarna Team
Excellent service
12 September 2026
The convenience and flexibility of the…
The convenience and flexibility of the plans has allowed me to make purchases I may not otherwise been able to make.
12 September 2026
Reply from Klarna
Thank you for the wonderful review, Chris! We're so happy to hear that Klarna's flexibility and convenience have made a real difference for your purchases 😊
Always a great experience and convenient
12 September 2026
Easy to use
Easy to use and great to be able to spread the cost over 3 easy interest free payments
12 September 2026
Reply from Klarna
Thank you for the great review, Mal! We're so glad you find Klarna easy to use and love the flexibility of spreading the cost with interest free payments 😊
The payment amounts are very…
The payment amounts are very reasonanabe and the app is easy to navigate.
12 September 2026
Reply from Klarna
Thank you, Alicia! We're glad you find the payment amounts reasonable and the app easy to navigate! 😊
Reply from Klarna
Thank you, Alan! Great to hear you find Klarna easy and convenient! 😊
Always a positive experience the many…
Always a positive experience the many times I've used Klarna.
11 September 2026
Reply from Klarna
Thank you for the kind words, Carrick! We're so happy to hear that your experience with Klarna has always been a positive one 😊
Reply from Klarna
Thank you so much, Cecilia! We're glad we could help 😊
Most efficient and makes things so much…
Most efficient and makes things so much easier on purchases
12 September 2026
Reply from Klarna
Thank you for the wonderful review, Helen! So glad to hear that Klarna makes your purchases easier and more efficient 😊
Great idea
Great idea. great company. So easy to use, even for a tech dinosaur like me.
12 September 2026
Reply from Klarna
Thank you, Steven! We love hearing that Klarna is easy to use for everyone, tech dinosaurs included! 😊
very helpful
12 September 2026
Reply from Klarna
Thank you, Akanke! Great to hear you find Klarna helpful! 😊
Klarna is a great option when you want…
Klarna is a great option when you want to make a purchase before payday! It’s easy to use, flexible, and simple to pay off.
12 September 2026
Reply from Klarna
Thank you so much for the lovely review, Nelson! We're thrilled to hear that Klarna gives you the flexibility you need and that you find it easy to use and pay off 😊
Reply from Klarna
We always want things to be easy and simple Kim, thanks for your feedback!
Reply from Klarna
Thank you for the great review, Adam. We're glad to hear you find Klarna amazing and helpful. Have a wonderful day.
Klarna Team
Reply from Klarna
Cheers to a secure and trustworthy shopping experience! Thank you for the review, Miftha 😊
Used to have the app open at the cards
Used to have the app open at the cards. It happy it no longer does that
12 September 2026
Reply from Klarna
Hi, we’re sorry to hear that you're having trouble with the application. It seems like there might be some issues with accessing your loyalty cards. Please try refreshing the app and also making sure that both the app and your device have the latest updates installed. If the issue still persists, please reach out to us via chat at app.klarna.com/login for assistance.
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