I ordered a whole sheet of fabriano paper for my coloured pencil work, hoping it was everything I was led to believe it was; simply put, it was, and more so. Thanks to a tip from a pet portrait artist... See more
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- As the UK’s leading supplier of art materials, Jackson’s Art Supplies is dedicated to sourcing and providing the finest art materials from around the world, catering to the unique needs of every artist.
- Jackson's Team of Artists
- Our team of practising artists use their expertise to advise on the best use of materials, providing artists of all abilities with up to date knowledge of paints, brushes, surfaces, and tools to help them realise their creative potential.
- Jackson's Branded Products
- We’ve developed our own range of products; by working with the best makers directly, we cut out distributors to ensure that we offer quality materials at an excellent price.
Contact info
1 Farleigh Place, N16 7SX, London, United Kingdom
- www.jacksonsart.com
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Replied to 100% of negative reviews
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Highly recommend…
My first order read dispached but didnt arrive- when i questioned this Jacksons sorted out my order very quickly. Thank you for sorting so efficiently
Terrible service
Terrible service, will never use this shop again!I requested to cancel my order just two hours after placing it. However, the store completely ignored my request and shipped the item the very next day anyway. Disappointing customer support and absolute lack of respect for the customer.

Reply from Jackson's Art Supplies
Amazing choice of art materials
Amazing choice of art materials, the best prices in the UK, reliable fast deliveries and the nicest customer service. A generous reward point system as well. They are the very best. Something to have into account is that even when other suppliers have offers, Jackson’s price is still lower usually.
Excellent service as always.
Over the years, I have learnt to trust Jackson's. It is the quality of the goods they send and the care that is taken when packing my order. They are an ace, top-of-the-tree company. It is always lovely to shop with them. My last recent order is no exception. Thank you once again, Jackson's!
Great service
Great service, received my order very quickly and the paint tubes were well packaged.
Easy to order online
Easy to order online, good price and efficient delivery. Well packed and quick to arrive. Thanks Kay 😊
Delivery turned up on time, good value
Delivery turned up on time. The mini palette was really good value compared to the (few) other places that stock it.
Great products
Great products, easy to order, purchased the Bonny Snowdon select set of coloured pencils. Have ordered from Jacksons before, always arrive promptly, thank you.
Slow delivery despite selecting Royal Mail 48 hour tracking
Ordered on a Sunday , Notification of dispatch on Monday- Bank Holiday. Tuesday tracking info provided - Royal Mail waiting to receive package. this remained as the message on tracking until the following Sunday - 7 days later. Package delivered Monday 8 days later by Royal Mail 48 hour tracking !!!
My order came in good time
My order came in good time, was packaged securely and the products are just what I wanted. In fact, Jackson’s rough eco paper is amazing!
I needed this order to arrive very…
I needed this order to arrive very promptly and customer service went out of their way to help me as best they can and more than delivered! Feeling very grateful.
Excellent art materials supplied
My order arrived in good time as promised. The order was carefully packaged and the contents correct. The website description and photos were an accurate representation of the art materials this company specialises in. I trust this company to sell high quality art materials at reasonable prices. As such it is one of favourite my go to companies for art materials.
Parcel lost by Evri so phoning…
Parcel lost by Evri so phoning Jackson’s resulted in a replacement being sent arriving the next day by DPD - what more could you ask for?
Excellent customer service.
The items arrived as expected and well…
The items arrived as expected and well packaged.
Unfortunately the delivery was delayed and therefore received later than expected. This is not a negative response to the seller but rather the courier used.
Excellent service as always from…
Excellent service as always from Jacksons, products arrived on time and in perfect condition!! It’s my ‘go to’ for all my art supplies.
Reliable on quality & reasonably priced
Jackson’s have a wide range of products & sometimes a few good deals. I’ve ordered my art supplies a few times & I have been very satisfied over all from ordering to delivery & of course the quality of the goods. I live in the UK & maybe that makes a difference. Not sure why it should, but I can’t fault Jackson’s & I will continue to purchase from them. Very happy 👍
The order came quick and i was really…
The order came quick and i was really happy with the quality of the canvases. Thank you
give yourself a nicely wrapped present
moved back to the UK from Ireland some years back. The local art shops were very limited. Turned to Jackson's online. Have bought everything I needed from there, ever since. 40 orders in, and not a single glitch. Excellent service and wonderful packing - from big canvases to a few tubes and a pencil sharpener. They clearly enjoy their work.
Missing items
Following my order of 7 crayon pencils, the package arrived containing only 1 item. I have contacted Customer Services and have sent a photo as requested.
Hopefully I will receive the missing items shortly but have not heard any further.

Reply from Jackson's Art Supplies
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