The experience with XE is always efficient and works really well. I would give it five stars except for one small thing which I have mentioned before. It would be really nice for all the transaction d... See more
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About XE.com
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The World’s Trusted Currency Authority
For 30 years, individuals and businesses around the world have trusted Xe with their international money transfer and foreign currency needs. Whether you’re in search of competitive rates or a quick money transfer across the world, we want to give you a seamless experience that will help you save time and money.
Live Exchange Rates
Looking to know the exchange rate from the Pound sterling to the Indian rupee, right at this second? We have the answers for you. You can check live mid-market exchange rates for all major global currencies on the Xe Currency Converter. Our rates are accurate to the minute, and we also have a trove of historic currency data from the last 10 years.
Fast Money Transfers to 130+ Countries
Ready to send money? It’s a quick process. You can initiate a money transfer on our website and in our mobile app 24/7, within just a couple of minutes. Once the transfer is confirmed, it will travel quickly, with many of our transfers completing within the day. You’ll never wonder where your money is: we’ll communicate with you every step of the way, and you can track the status of your money transfer in our app.
Dedicated Service
Need anything? We’re here for you. We know that initiating an international money transfer online can be nerve-wracking, and we want to ensure that you have everything you need to feel safe and confident throughout the process. If you have questions or would like additional help with your money transfer, our currency experts are available by phone and online to walk you through the process and address any questions.
Contact info
United Kingdom
- yoursay@xe.com
- www.xe.com
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good experience using the web site
good experience using the web site. Any problems or mistakes made can be easily rectified on the telephone
Easy and straight forward
Easy and straight forward, monies received in a few hours same day
Super clear and professional
Everything is so easy and the money is…
Everything is so easy and the money is in the account in no time.
Simple and very quick.
XE use to be a great site
XE use to be a great site. I don’t know if they got bought out but they changed their website and it is confusing and slow to deliver money. It I’ve used them probably over 30 times in the last 5 years. I may have to look for a different company.
Quick and easy.
Quick and safe transfer
Easy to lock in the rate
Easy to lock in the rate, link the bank account for payment and track. Only feedback is it could have been faster in processing between USA & UK.
Easy to use reasonable price and rates
I would give it 4.5 stars pretty easy…
I would give it 4.5 stars pretty easy to navigate but sometimes a little tricky overall very good/excellent
LOVE THIS APPLICATION !
Ease of use. Multiple currencies available. Fraud checking capabilities. And, reasonable rates. LOVE THIS APPLICATION !
Great Service
Excellent service and speedy next day transactions. Favorable exchange rate.
Quick and easy to do a debit card…
Quick and easy to do a debit card transfer to New Zealand compared to the hassle and time lag in the past!
Can wholly recommend this company
Have been using this company for years and can wholly recommend them. Their exchange rates are competitive and sending money to Canada arrives on the same day. Using the app makes everything streamlined and simple.
Convenient and good exchange rates
XE is a very convenient way to convert and send money to the US or overseas. The exchange rate is better than a bank and the entire process is facilitated. Support if needed is fast and efficient. I have used the service twice to send fairly large sums from Canada to Thailand and once to the US. My only complaint hence a 4 not a 5, is the transfer takes 3 to 4 business days, so not a service you can use if you need to get the money there overnight.
It is quick set up and easy to make…
It is quick set up and easy to make transaction.
May use AI-assist with repliesRead more
Updated XE app is confusing and service centre sucks!
The app used to be user friendly and easy to manoeuvre. I always used it to compare rates of different currencies but after the upgrade, the functionality changes and it's not easy to figure out how to use the app. When I called the service centre just now to ask for help, the staff keeps asking me to be familiar with the current app version but didn't advise how to do it and said that there is no tutorial guide about the new functionality and the way she uses the app is not the same as how I used it. When I asked how she used the app, she said that she's an employee of this company and she cannot discuss the internal matters with me. Huh??? So, in conclusion it simply means = i have to figure how to use the new version MYSELF.

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