I had such a great experience with Flourish! ⭐️⭐️⭐️⭐️⭐️ I booked her to help with my end-of-tenancy cleaning and she did an absolutely amazing job. She was punctual, professional, friendly and incredi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
⭐⭐⭐⭐⭐ Absolutely amazing service! I cannot recommend Lakshmi highly enough! She arrived exactly on time, was incredibly polite, friendly and willing, and did an absolutely amazing job with my iron... See more
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Fantastic Services sent a company called Traverse Trees Ltd to remove a large hedge that had collapsed. It was a difficult and tricky job but Traverse Trees carried it out to my complete satisfaction.... See more
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We were very happy with Vladimir’s expertise! He was able to find and fix the problem with our toilet quickly and was polite and friendly throughout the process. Will definitely look to use him again... See more
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Company details
About Fantastic Services
Written by the company
About the company: Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.
With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.
From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.
Contact info
9 Temsford Close, North Harrow, HA2 6LB, London, United Kingdom
- 020 3746 7791
- fantasticservices.com
One Membership. All the benefits.
4.6
Excellent
53K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kamaljeet was amazing
Kamaljeet was amazing - everything was perfect and she did a really great job! Thank you!
12 September 2026
Spotless organisation
The whole organisation has been spotless. Easy communication through WhatsApp to arrange everything. The team in the day has been very efficient and professional. Highly recommended.
12 September 2026
Best money I have spent in a long time…
Best money I have spent in a long time and good value. Peter cleaned 30 years of dirt out of all my carpets. He did a thorough job and the customer service was excellent from beginning to end.
12 September 2026
Unprompted review
Petya was an excellent cleaner
Petya was an excellent cleaner. . Very happy with the service this week
12 September 2026
Great service.
12 September 2026
Brilliant
Efficient, polite & thorough cleaning by Rubee, Swastika & Kedar. Best cleaners we have had so far! Highly recommend them to others - we will only want them as cleaners again.
12 September 2026
Very pleasant and friendly
Very pleasant and friendly, polite and professional service on the phone.
12 September 2026
everything done as promised in the…
everything done as promised in the predicted time slot
12 September 2026
Both gardeners where friendly
Both gardeners where friendly, efficient, in making an excellent effort to tidy up my garden
12 September 2026
Bandana did a great job today
Bandana did a great job today! Good attention to detail & very little supervision required.
12 September 2026
Poor customer service
The company offers great range of services and services are well executed. However, the customer service is non existent and non responsive to address ongoing issues.
The sale team is fast at giving call back to conclude a sale but the customer service can takes more than a week to follow-up, if they call back at all.
12 September 2026
Unprompted review
Reply from Fantastic Services
Dear Genevieve,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve been happy with the range of services we offer and the quality of the work carried out. We appreciate you recognising these aspects of your experience with us.
At the same time, we’re sorry to hear about your experience when trying to have ongoing concerns addressed. We understand how frustrating it can be when you are waiting for a response and are left uncertain about when your enquiry will be followed up. We expect our teams to communicate with customers in a timely and professional manner and to make sure concerns are properly followed through.
We’re sorry to hear that you feel this has not been the level of customer service you received. We’d like the opportunity to look into what happened and understand where the communication may have fallen short.
Please email us at customercare.social@fantasticservices.com with your details so that our Customer Care Team can review your experience and assist you further.
Kind regards,
Fantastic Services
Harrieth is an excellent cleaner
Harrieth is an excellent cleaner. She is punctual, professional and has pleasant personality.
I would love to have her as my regular cleaner.
11 September 2026
This is my third time moving with…
This is my third time moving with Fantastic services and they have been consistently reliable and professional.
Sonu and Marcin were extremely efficient and carefully handled all the moving.
I will continue using Fantastic services in the future.
11 September 2026
Great service and very efficient
11 September 2026
Great service
Great service! The cleaner was very thorough and with great attention to detail.
11 September 2026
Reliable staff
She is always on time, works well,
she is quiet, I really appreciate her job.
11 September 2026
Great service
Great service. Samardeep is a really professional cleaner and I would definitely recommend the service and Samardeep
11 September 2026
Unprompted review
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