Lease Car  Reviews 

6,755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 686 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that staff members are exceptionally helpful, friendly, and dedicated to guiding buyers smoothly through every single stage of the vehicle leasing journey. People really appreciate the quick responses, transparent communication, and expert advice regarding available car options and delivery arrangements. Many buyers highlight that the entire process feels completely straightforward, stress-free, and well-organized from initial inquiry to final handover. Some reviewers were not happy with unexpected schedule adjustments that led to frustrating delivery delays. A few consumers mentioned that these timeline problems temporarily left them without any transportation, creating notable daily inconvenience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, knowledgeable, and patient... See more

Service

Clients share positive opinions on service, noting that staff members are exceptionally helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the journey as simple, smooth, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars frequently arrive on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my fourth consecutive time leasing a car through Leasecar. The service has again been excellent from start to finish. Richard Skingsley was incredibly helpful in securing the right option for... See more

Rated 5 out of 5 stars

Made contact with Stephen Turner at Lease car for our second lease from them. Once again a seamless process, great information about vehicle options and delivery period. Clear and concise , all comple... See more

Rated 5 out of 5 stars

After making an enquiry online, I received a call from Stephen Turner. There were many questions I needed to ask as it was my first time looking into leasing. He was very helpful without being pushy.... See more

Rated 5 out of 5 stars

From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyu... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,755)

663 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used Lease Car for the past 8…

I have used Lease Car for the past 8 years for my 3 lease cars. From the initial quote stage through to delivery of the new vehicle, their communication has been fantastic. Any questions have been dealt with promptly. I will definitely continue to use them.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

This is my first experience

This is my first experience with Leasecar UK and I can honestly say it’s been fantastic. Stephen Bowers was so helpful, sorted everything professionally and quickly, communication was excellent. Would highly recommend him.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

My experian with ordering my new car…

My experian with ordering my new car was absolutely fantastic, sarah Roberts who delt with me was very professional and explained everything easy to understand, I received my new car 3wks after sending the application form and im so pleased with it, any queries I had sarah delt with them immediately, well done sarah and leasecar.uk, highly recommend them.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for your help!

Stephen was brilliant in explaining all the information needed. From the start we were informed of all the steps and it was a smooth and simple process. He answered all of our questions patiently! Delighted with our new car! Thanks to Stephen and the team.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Fourth time - Excellent service again

This is my fourth consecutive time leasing a car through Leasecar. The service has again been excellent from start to finish. Richard Skingsley was incredibly helpful in securing the right option for me. He kept me informed with email updates throughout the process and both he and the admin team quickly dealt with an error in the VW paperwork. All in all, five star service again!

14 August 2026
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I spoke with Richard Skingley who answered all my questions even if they were not relevant to the new car. His help was invaluable. I would definitely use this company again

30 July 2026
Rated 5 out of 5 stars

Choose this company

I had a really positive experience leasing my car. The process was straightforward and easier than I was expecting. Stephen provided me with clear information and was happy to answer all my questions. I’m very happy with the service I have received and would be more than happy to recommend this company ( Stephen ) to anyone looking to lease a car.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Richard Skingsley has been…

Richard Skingsley has been exceptionally helpful and friendly throughout this process. He took the time to explain everything clearly and answer all questions. I am so pleased with my new car.

10 August 2026
Rated 5 out of 5 stars

Corsa 1.2 turbo

Cords 1.2 turbo
DY26WVG
Successfully leased a car with help from Ben Salmon. What can I say, very friendly professional service from start to finish. Ben answered all questions and made whole process easy , daily contact with updates. Lynn Joseph

7 August 2026
Rated 4 out of 5 stars

Very professional service

First time leasing a car and I would recommend this company. The process was made easy from the start and the company seemed more friendly and relaxed than some of the others I spoke to. Special thanks to Richard Graham who was very professional and courteous throughout.

7 July 2026
Rated 5 out of 5 stars

Happy customer

After making an enquiry online, I received a call from Stephen Turner. There were many questions I needed to ask as it was my first time looking into leasing. He was very helpful without being pushy. The car arrived without any issues, and I am very pleased with the service.
Regsrds: Alan

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Some things aren't too good to be true

I went into this a bit sceptical about whether the advertised deal was real. It was and there was even a choice of colours available. Richard Kingsley made the whole process very simple and overall it was a great experience. Car now arrived as promised.

7 August 2026

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