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Baracuta Reviews 

3,635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 428 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, wonderful craftsmanship, and comfortable fit that make these items a true wardrobe staple. People also love the incredibly fast international shipping and the smooth, user-friendly website navigation during purchase. Shoppers frequently mention the helpful size guides and delightful little extras included in their packages. However, some reviewers were not happy with the sizing, mentioning that finding the correct fit can be quite tricky and exchanges are occasionally required. A few consumers also noted occasional delivery carrier inconveniences or communication issues when trying to resolve order modifications.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, timeless... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the classic design and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast shipping... See more

Service

Customers report great satisfaction with the service and quality of products provided. Many reviewers praise... See more

Order

Customers consistently note positive experiences with order processes, highlighting that websites are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cloth is of great quality, the style is robust but elegant and the finish is actually good. An inner lining on the torso part (tartan cotton like the existing embellishments or thin wool) would ha... See more

Rated 5 out of 5 stars

I recently bought my jacket in Manchester and definitely worth the expense. It fits great and very comfortable and I love the tartan. I’ve received compliments on it already. The build quality is grea... See more

Rated 5 out of 5 stars

Love my G9! Always wanted one and finally treated myself. Jacket is amazing. Great quality and fit. Ordered on Saturday. Delivered the following Friday. DHL tracking kept me informed every step of... See more

Rated 5 out of 5 stars

Got the Navy Blue G9 Harrington jacket. Very happy with the fit and quality of it. Super fast delivery. Already thinking about getting another one in different color. Recommend to size up, I´m 185cm,7... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Baracuta is the iconic British brand and home of the original Harrington jacket made in England since 1937.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(3,635)

794 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

service

very good customer care and communication,surprisingly quick delivery from Italy to GB 👏🏻great quality jacket as usual from baracuta,only thing that stops me giving 5* is their failure to price match.

27 August 2026
Rated 5 out of 5 stars

High quality understated stylish jacket

I recently bought my jacket in Manchester and definitely worth the expense. It fits great and very comfortable and I love the tartan. I’ve received compliments on it already. The build quality is great also. You only get what you pay for. Recommended

6 September 2026
Unprompted review
Rated 5 out of 5 stars

This year I bought 3 G9s

This year I bought 3 G9s; I feel very satisfied and comfortable with the product.

I am a loyal and faithful fan of British culture, and this brand and product is part of it because of its quality and history... a true icon!

21 August 2026
Rated 1 out of 5 stars

Catastrophic Return Policy.

Catastrophic Return Policy.
I waited nearly 3 Weeks to get my Refund from the Company. Waiting for a Response for a Email for over 7 Days.
Just when I opened a Case on PayPal the Compnay started moving to return my Money.

5 August 2026
Baracuta logo

Reply from Baracuta

Hello Maximilian,

Thank you for your feedback. We sincerely apologize for the delay in processing your refund and for the lack of timely communication. We understand how frustrating this experience must have been, and we are truly sorry for the inconvenience caused.

Following your review, we had the opportunity to speak with you directly by phone to better understand the situation and discuss your experience in more detail. We appreciate you taking the time to share your concerns with us, and we are pleased that we were able to address them together.

Your feedback is extremely valuable and helps us improve our service. Please accept our sincere apologies once again for the inconvenience caused.

Kind regards,

Rated 5 out of 5 stars

Quality cloth, solid finish and classic style

The cloth is of great quality, the style is robust but elegant and the finish is actually good. An inner lining on the torso part (tartan cotton like the existing embellishments or thin wool) would have been nice as the shoulders get the most rain and wet. Still, very happy with the purchase.

12 August 2026

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