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Autotrader UK Reviews 

109,703
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 7,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the user-friendly website and the straightforward process for setting up adverts, which allows them to easily manage listings and connect with genuine buyers. People often praise the professional service and efficient tools provided, making it simple to navigate transactions and achieve successful vehicle sales. Some reviewers were not happy with the pricing and fee structure, finding it a bit expensive. Consumers noted that costs can be high, and certain details regarding listing options or fees lack complete clarity during the process. A few individuals also mentioned that managing edits or finding specific ad features can occasionally present minor challenges.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that setting up and... See more

Website

Customers had positive experiences with the website, noting that it is very user-friendly and effective for... See more

Product

People report positive experiences with product, highlighting how quickly vehicles and bikes sell. Consumers... See more

Service

Reviewers mention positive feedback about service, highlighting efficient support and quick vehicle sales... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting successful sales and better returns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Autotrader needs to have written in to its terms and conditions. No offers made over the phone as this is disrespectful. If a potential buyer thinks it’s too expensive then don’t make an offer! Autot... See more

Rated 5 out of 5 stars

Easy to advertise from the App on my phone. Sold to the first serious enquiry after a few obviously not serious enquiries via email who then didn't respond to my return emails!! Altogether a great way... See more

Rated 5 out of 5 stars

2nd car I've sold this year through Autotrader and many over the years. Always successful if you price appropriately. Only a bit of work to achieve £800 more than I would have got from Motorway and... See more

Rated 5 out of 5 stars

Very easy to sell my car I’ve used it once before and was an awesome experience , I drive nice cars although I feel my car sells itself although the straight forward ness of it all really really help... See more


Company details

  1. Online Marketplace

About Autotrader UK

Written by the company

Auto Trader make it easier to buy and sell vehicles online. Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available. Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.

Auto Trader

Written by the company

Auto Trader has been around since 1977, helping over half a million people sell their car each year!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

110K reviews

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4.6

All reviews

(109,703)

6,787 reviews in the last 12 months

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Rated 2 out of 5 stars

The site if generally good and easy to…

The site is generally easy to navigate and get your vehicle uploaded. Problem comes with payment. Even though the vehicle is UK registered they do not accept non UK registered banking. There are ways to ensure security if fraud is an issue, but they seemed to have decided not to bother.

12 September 2026
Unprompted review
Rated 2 out of 5 stars

After two attemptes at being scammed…

After two attemptes at being scammed and now finding my plate has been cloned, so I'm now receiving PCNs for traffic offences caused by the cloners, I couldn't recommend Autotrader for private sellers.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

My Nissan Note Sale Experience

I was tempted to advertise the car on either Facebook Market Place, or Gumtree but, eventually opted for Autotrader, mainly due to their high standing in the private vehicle sale market. I am very pleased with my decision as the listing process was easy to follow and complete, and in-between listing the advertisement and selling the car, I received in excess of 10 enquiries over a five-day period. It was £9.95 well spent!

11 September 2026

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