Wowcher Reviews 

148,622
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 15,221 reviews, reviewers had a great experience with this company. Many customers frequently mention that navigating the online platform and placing orders is very simple, remarkably quick, and entirely hassle-free for daily purchases. Consumers also genuinely appreciate the fantastic bargains and special discount prices available across a wide variety of attractive lifestyle offers. However, some reviewers were not happy with customer support, noting persistent difficulties, poor communication, and long delays in securing refunds when problems arose. A few other people also felt that the initial ordering and voucher redemption process could be rather cumbersome, involving confusing screens or unexpected delivery delays.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, ranging from great value deals to severe quality... See more

Order

People report ambiguous experiences with order, as opinions on the purchasing process vary widely among... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Price

Consumers find price to be ambiguous, with strongly divided opinions. While many reviewers praised the great... See more

Refund

Users describe negative interactions with refund processes, reporting extreme difficulty in getting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good to read reviews that people had enjoyed the experience Pricing was a bit confusing as unable to track back when paying to check expiry date of original booking. Also did not show other options... See more

Company replied

Rated 4 out of 5 stars

Purchased Capcut Pro Lifetime Subscription for a great price. It was very easy to place the Wowcher order, then it was a bit convoluted to actually redeem the website and install through the third par... See more

Company replied

Rated 4 out of 5 stars

Great deals. Not actually been on the trip yet. It’s a bit cumbersome placing the order. Now waiting for the travel agent to contact me with details of flights etc. would be great if these trips were... See more

Company replied

Rated 4 out of 5 stars

Good bargains to be had, but I found the ordering process very long winded. A confusing number of screens and offers to work through before being able to confirm a voucher purchase.

Company replied


Company details

  1. Travel Aggregator

About Wowcher

Written by the company

  • Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

  • Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

  • No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

  • Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

  • Make sure to Check Wowcher First for incredible new deals launching every day of the week!


Written by the company


Contact info

  • Pentagon House, Sir Frank Whittle Road, DE21 4XA, Derby, United Kingdom

  • www.wowcher.co.uk

4.0

Great

TrustScore 4 out of 5

149K reviews

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4.0

All reviews

(148,622)

14,503 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!!

I have never known such a disgrace of a company when it comes to customer service! I ordered some tickets to a theme park and never got them, no email, no order number nothing. Attempted to make the payment again and received them the second time round. I needed a refund for the first kit as I never git them and had no recipes or order number and nothing showing on my account. All the proof I had was the money that came out of my bank. Tried to get in touch with them for a refund and I’m constantly talking to robots! They don’t understand a word im saying and and they are avoiding giving me my money back for goods I didn’t receive! Avoid them at all costs!

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your time with this company!

Do not waste your time with this company. I am currently £16 down and have spent a lot of time going around in circles with a non existent customer service (all chatbots that ask the same question over and over again).
I purchased two vouchers for a reduced grocery box, the merchant is a scam company, there is nothing to purchase from them, therefore the vouchers I purchased cannot be redeemed. Wowcher make their website so that it is almost impossible not to accidentally sign up for a subscription and other additional charges. They emailed me to tell me I would receive a refund for the subscription, however this has not arrived despite the email confirmation. I have received £1 refund for one voucher after complaining for ten days. I am still awaiting the other refund and the subscription refund, not to mention something else I have been charged for which is apparently non refundable (but can't be used anyway as the vouchers don't work). Avoid, avoid, avoid!

29 August 2026
Unprompted review

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