Cookology Reviews 

Faulty fridge delivered.
I made contact for a replacement or repair.
Had to chase up several times. Was told it would be sent to the service department for a replacement seal...
No response.....after multiple points of contact by myself..No contact instigated by cookology at ANY point.
Then I called and spoke to a lovely lady who arranged a replacement because the service department had not bothered to respond.
After a week of not receiving the replacement and no word from cookology...I again called them and emailed them..No response to the email but they answered the phone when I called the final time.
It was by chance a manager who answered the phone. She went away to investigate and came back and said the delivery company had confirmed to her that the replacement fridge freezer had been damaged in transit on the way to their depot. It was never going to be delivered, so subsequently the faulty one would also not be collected.
No one bothered to try to contact me to tell me this...All this time Im stuck with a faulty fridge freezer....This Manager then told me that The fridge freezer was now out of stock...And the only solution would be to wait months for a repair as the part needed was on back order...Or a full refund and collection of the faulty appliance. We went with the 2nd option. I also asked if I could be compensated for my time and the inconvenience of having to constantly chase and seek information as absolutely NO communication was made from either Cookology or Furdeco in any way shape or form regarding the original and the replacement appliance. They have offered £20..I have accepted...Its better than nothing. I won't be purchasing here again...

Easy and quick ordering.
Delivery was prompt
Item well packaged
Item working as expected!

Bought from these before grate company good appliances can't fault them definitely recommend

Great and fast service

Website uses friendly easy to order, with quick delivery. Great slimline fridge for a small space and didn’t cost the earth. Already filled with wine ready for drinking.

Delivered in time and in good working order

Difficult to control temperature. Initially, had a problem with the contents freezing right from the top to the bottom. I have had to turn it down so low to avoid this, that the ice box won't even stop an ice cream from thawing. I only bought this over another model as it had the ice box.

I have reached out to Cookology before leaving this review, but have not received a response. Looks like I am left with a £100 ornament.

Great products at Great prices and Fast deliveries.well done

It’s about the product,the fridge is not working properly,it dies get cold and all the food we put in it gets spoilt after a day.
Can I get an exchange?

Gave 4 stars as there was a dent on product. But can’t fault Customer Service. When notified of the fault they arranged for a replacement and collection at my convenience within a week.

Excellent customer service. I ordered the wrong filters and it was corrected straight away in a friendly and efficient way. Very satisfied. Thank you,

Twice delivered damaged appliances. So loses 1 star. Communication excellent. Fast trouble free refund. Would recommend.

Had an issue with damaged delivery but customer services were great. Took a while for refund to be processed but was within advised timescales. Overall would recommend.

Ordering and delivery very good

The item was delivered swiftly and just what I wanted. The package was slightly damaged as was the top of the item. I didn’t think this would affect the item but it did. After much contact with Cookology the item was returned and the cost refunded within a week.
I would recommend getting in touch with Cookology direct rather than use their app which I didn’t find helpful at all.

Very nice cooker hood at very competitive price.