I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattr... See more
Company replied
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Review summary
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We are very pleased with the mattress, which is comfortable and was a good price. Delivery was OK but not the best. The driver was on his own, handling a large heavy item, and needed my help. The s... See more
Company replied
We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more
Company replied
Very prompt professional service. I was notified of a slight delay getting my order but it only delayed it by a couple of days. I'm very happy with my mattress. The quality and value are good. I shall... See more
Company details
Written by the company
The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!
200 Nights Sleep Trial and Free Delivery
200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.
Contact info
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Memory foam mattress good quality
Bought a memory foam single mattress and was pleased with delivery and customer service.they were very helpful and friendly.
28 July 2026
Very prompt professional service
Very prompt professional service. I was notified of a slight delay getting my order but it only delayed it by a couple of days. I'm very happy with my mattress. The quality and value are good. I shall shop at memory foam warehouse again if I need another.
26 July 2026
Sorely Disappointed
We’ve had loads of wonderful mattresses from this company in the past but this last one was thin, flimsy and way softer than described.
26 July 2026
Reply from Memory Foam Warehouse
Good morning, Many thanks for your review and we are sorry you are not happy with your order which is for a 15cm deep mattress, and if you feel there is a manufacturing fault with the mattress, please email customerservice@memoryfoamwarehouse.co.uk and we will look into this. Kind regards, Karen, MFW Customer Services
Good product for the money
Good product for the money
Delivery service good and arrived in good time
9 July 2026
Reply from Memory Foam Warehouse
Good morning,
Many thanks for taking the time to leave us a positive review and thank you for purchasing your new mattress from us. I am pleased that your order was despatched and delivered on time and you are happy with our service. We hope you enjoy many comfortable nights' sleep.
Kind regards, Karen, MFW Customer Services.
Good company.
I didn’t really know what to expect for the price I paid but the mattress is great and was delivered within 48 hours. I would recommend this company.
22 July 2026
Reply from Memory Foam Warehouse
Good morning,
Many thanks for taking the time to leave us a positive review and thank you for purchasing your new mattress from us. I am pleased that your order was despatched and delivered on time and you are happy with our service. We hope you enjoy many comfortable nights' sleep.
Kind regards, Karen, MFW Customer Services.
Product excellent quality
Customer services were very helpful. Product great value and excellent quality.
Only criticism is delivery service was poor on our purchase.
22 July 2026
Reply from Memory Foam Warehouse
Good morning,
Many thanks for taking the time to leave us a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards,
Karen, MFW Customer Services.
Good mattress but poor service
We are very pleased with the mattress, which is comfortable and was a good price. Delivery was OK but not the best. The driver was on his own, handling a large heavy item, and needed my help.
The service to recycle the old mattress was very poor. They promise to arrange it with British Heart Foundation, but it took nearly two weeks for BHF to contact me to arrange the collection, and then the pickup would be another 10 days away. Plus the (6 year old) mattress had to be in good condition to sell, or they would turn up at my door and then refuse to collect it. This is not a good "recycle-your-old-mattress" service.
22 July 2026
Unprompted review
Reply from Memory Foam Warehouse
Good morning, Many thanks for taking the time to leave a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, Karen, MFW Customer Services.
Reply from Memory Foam Warehouse
Good morning, Many thanks for taking the time to leave us a positive review and thank you for purchasing your new mattress from us. I am pleased that your order was despatched and delivered on time and you are happy with our service. We hope you enjoy many comfortable nights' sleep. Kind regards, Karen, MFW Customer Services.
Helpful staff
Helpful staff, flexible practical
approach with good communication, as well as the mattress itself bring excellent.
14 July 2026
Reply from Memory Foam Warehouse
Good morning, Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. I am pleased we communicated in a timely and positive manner and that your order was despatched and delivered on time. We hope you enjoy many comfortable nights' sleep. Kind regards, Karen, MFW Customer Services.
A few years ago we bought a mattress…
A few years ago we bought a mattress that split in two after six weeks, the next mattress we bought was okay but it started to flatten and became very hard and uncomfortable as there was no substance in it, causing sleepless nights. The mattress we have just bought from you has been great to sleep on and we have Great expectations that this will be the one for us in the long term. I would highly recommend your mattresses.many thanks.
16 June 2026
Reply from Memory Foam Warehouse
Good morning, Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, Karen, MFW Customer Services.
Mattresses arrived damaged
Mattresses arrived damaged, they delivered another 2 within a few days. But I had to store the damaged mattresses for 2 weeks in my small narrow hallway. I did get them for a good price but I wasnt offered any compensation
3 July 2026
Reply from Memory Foam Warehouse
Good morning, Many thanks for taking the time to leave a review and thank you for purchasing your new mattresses from us. I apologise for the transport damage caused by the courier and I am pleased we delivered the replacements without delay. Unfortunately, to collect the damaged mattresses on our own vehicle when its next in your area is currently the only option available to us without incurring more inconvenience and disposal costs to you. We hope you enjoy many comfortable nights' sleep. Kind regards, Karen, MFW Customer Services.
Great service
Great service, fast delivery, great communication, great product. Thank you.
4 July 2026
Reply from Memory Foam Warehouse
Good morning, Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. I am pleased we communicated in a timely and positive manner and that your order was despatched and delivered on time. We hope you enjoy many comfortable nights' sleep. Kind regards, Karen, MFW Customer Services.
SEAQUAL FROM MFW EVERYTIME!!
Product: Seaqual 20cm Eco mattress exactly as described.
I 1st experienced this product during a Haven holiday park stay, had such an amazing sleep I took note of the mattress brand & sourced it online through the Memory Foam Warehouse. Having used a Sealy mattress for several years which was honestly NOT a patch on this Seaqual mattress & I love that it's made using recycled oceanic plastics! Pleased it's a UK (Yorkshire) company. It was excellent value for this mattress, quick delivery and well-packaged. So comfortable that I returned the topper that i'd ordered as it really wasn't required! Their customer service was 1st class, responding to my emails well within the hour, 5 stars for that alone!!
Delighted with my purchase, would definately buy from them again.
3 July 2026
Reply from Memory Foam Warehouse
Good morning, Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. I am pleased to have communicated in a timely and positive manner, arranging for the return of the topper that wasn't needed. We hope you enjoy many comfortable nights' sleep. Kind regards, Karen, MFW Customer Services.
Delivery
Queried the delivery address which helped a lot as I had put a wrong one. Great customer service
30 June 2026
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, this means a lot to us. We hope you enjoy many comfortable nights' sleep. Kind regards,
Karen,
MFW Customer Services.
Delivery was ahead of schedule which…
Delivery was ahead of schedule which was a shtprise but ot a problem. This is the third mattress we have had from this company. All have been of a high quality.
21 June 2026
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, thank you for purchasing your new mattress from us and for being a return customer, this means a lot to us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
Second Purchase after total satisfaction
Following purchase of King size bed Topper from you 12years ago we decided to update one of our single beds with your 4inch Topper.
This came as promised on time, as yet this has not been used but will be in the next14days.
31 May 2026
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress topper from us and thank you for being a return customer, this means a lot to us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
The show room mattress was in a nnew…
The show room matress was in a nnew condition nothing wrong with it.
6 June 2026
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattresses from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
My go to mattress provider
My go to mattress provider. Super comfy and long lasting for my glamping business,🙏☺️🙏
5 June 2026
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us and thank you for being a return customer, this means a lot to us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
Absolutely amazing service
Absolutely amazing service. Can’t fault it at all. I had an issue with my first mattress where it didn’t flump up fully on the corner. Email was replied to immediately and a replacement organised. Delivery man dropped the mattress off and collected the old one at the same time. Couldn’t be happier with the mattress as well- so comforted and so much better for my back problems! Thank you so much
21 May 2026
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattresses from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.
I applied for a mattress of random size…
I applied for a mattress of random size and firmness but the one I received wasn't completely foam
17 May 2026
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a review. The information below is on the Clearance Mattress Category on our Memory Foam Warehouse website.
'These mattresses are undamaged ex-display items sourced from our showroom locations. While they remain in good usable condition, they are not uniform products and may vary between individual units. This includes differences in size, cover design, internal construction, and overall feel.'
If you need any further information, please contact our customer services department at: customerservice@memoryfoamwarehouse.co.uk. Kind regards MFW Customer Services
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