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liGo Reviews 

2,008
•
TrustScore 5 out of 5

4.8

Electronics Store
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Review summary

Created with AI, based on recent reviews

Considering 534 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the outstanding service and efficient ordering process. Customers consistently praise the competitive pricing and the quality of the products received, often noting that items were exactly as described and well-packaged. Many people appreciate the fast and reliable delivery service, with orders frequently arriving earlier than expected or on the promised date, often with good tracking updates. However, some customers experienced issues with product compatibility or functionality, leading to returns or exchanges. A few other people also felt that packaging was insufficient, resulting in damaged goods, or received incorrect items.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Service

People report positive experiences with service, often describing it as excellent, brilliant, and outstanding... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline pa... See more

Rated 5 out of 5 stars

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess... See more

Rated 5 out of 5 stars

i bought an additional handset for my Panasonic KX-TGA system. The item arrived as expected - that was the easy part. I had difficulty making it work correctly with my existing system. I phoned the... See more

Rated 5 out of 5 stars

Wanted 4 phones for my sister in law found them on LiGo site great price simple ordering and delivery when stated. Great firm, great shopping experience.

Company details

  1. Electronics Store
  2. Binoculars Store
  3. Camping Store

Information provided by various external sources

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,008)

537 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not a good customer relationship

No customer satisfaction,happiness.so rigid rules.they don't have a little bit flexibility.i will never buy anything from you .

30 June 2026
Unprompted review
liGo logo

Reply from liGo

Hi Sitki,

Thank you for taking the time to leave your review.

We’re sorry to hear that you were disappointed with your experience.

We understand how frustrating it is when a product doesn’t meet your expectations. Unfortunately, as your request was made outside of our returns period for camping products, we weren’t able to offer a return on this occasion. While we appreciate this wasn’t the outcome you were hoping for, we do have to apply our returns policy consistently and fairly for all customers.

If you have any further questions or would like to discuss your order with us, please don’t hesitate to get in touch with our customer service team.

Kindest regards,
Craig | liGo

Rated 1 out of 5 stars

I ordered a sent of two phones and …

I ordered a sent of two phones and base ,received two boxes with different items inside that was on the boxes . Bank statement saying I paid two different prices . When I paid the bill on internet it was for one set . Will not be shopping with you again .

24 June 2026
liGo logo

Reply from liGo

Hi Pamela,

Thank you for taking the time to leave your review.

We’re sorry to hear about the confusion surrounding your order. We appreciate how concerning it must have been to receive two deliveries and see two different charges on your bank statement when you were expecting to purchase a single set.

After looking into your order, it appears that two separate orders were placed, which is why two different items were dispatched and charged. We appreciate that this wasn’t your intention and understand how frustrating and confusing that must have been.

I believe our customer service team has already been in touch to explain what has happened and to help resolve the situation. We’re committed to making this as straightforward as possible, including arranging the return and refund of the duplicate order.

If you have any further questions or haven’t yet seen our email, please do get in touch with us directly and we’ll be happy to help.

Kindest regards,

Kindest regards,
Craig | liGo

Rated 5 out of 5 stars

Really impressed with liGo

Really impressed with liGo, really good prices, super fast delivery and helpful updates. Unfortunately, Royal Mail delivered our parcel to the wrong address, not liGo's fault at all but they immediately responded to my email asking for help and followed the issue through to a swift resolution. Most impressive service.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Prompt replies to questions

Prompt replies to questions, offers of help setting up phones if needed, excellent range of high-end landlines, though they sell out very fast.

30 June 2026
Unprompted review

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