TheFork Reviews 

I am a regular Fork user and have enjoyed many great meals across London with a 50% deal on the food. I look at the reviews and galleries and 90% I pick the good ones. I've never been refused or had issues with the bill. I'm extremely greatful for the service. Booking is quick and easy

Charged £40 even though attended the booking.

The booking process is seamless; Usually the restaurents honour the booking and the membership incentives are nice.

However, I lost my Yums last year as didn't have any options in Glasgow to use Yums. Also, this year I have good balance but it's very hard to find restaurent of choice accepting yums. What is the point?

I made a reservation several weeks ago and today received an email stating the restaurant had cancelled the reservation this coming Sunday as it was unexpectedly closed for the day and apologised for any incoveneience but they The Fork could help me find an alternative. I thought I would check with the restaurant direct and said they were open and my reservation was not cancelled. Apparantly they had just cancelled using The Fork, and have since received a number of such enquiries from customers since they cancelled their partnership with The Fork. If this is true - awful practice. I have contacted seperately The Fork for their comments.

I have used TheFork several times and found it to be very trustworthy. Happy to recommend this as a good source of interesting and unusual places to eat.

I would like to get recommendations from restaurants nearer to my home.

Avoid TheFork at all costs. We (UID 841261) terminated our contract months ago due to severe billing and technical errors. Instead of closing the account, their automated system kept billing us. Now, they’ve sent debt collectors threatening High Court liquidation over a disputed debt.

When challenged, their official excuses via the debt collector were absolutely ridiculous:

Cherry-picking facts: They admit we disputed the billing/covers, but conveniently claim they "have no record" of us complaining that our booking widget was linked to a completely wrong restaurant!

Blaming ex-employees: They openly admitted our former account manager received our complaint emails, but claim because he left the company, they "cannot see the thread or responses". How does a tech company lose client records just because a staff member resigns?

Gaslighting the client: Despite their own chaotic record-keeping and lost emails, they gave us a 24-hour deadline to "provide evidence" of our claims, all while weaponizing debt collectors against us.

Managing supplier contracts is part of running a restaurant business, but this level of incompetence and predatory harassment is unacceptable. We are reporting this to Trading Standards. Stay away!

I've been using the fork for a number of years now,I absolutely love it! So easy to search & book. Regular codes and offers etc. Brilliant choice of eateries all over. What's not to love!?

TheFork makes discovering and booking new restaurants incredibly easy. The app is fast, user-friendly, and the booking process takes just a few seconds. I love the special discounts (particularly the 50%) and the Yums loyalty program, which give great savings on meals. I had several discounts thanks to this program. Highly recommended for anyone who loves eating out!

Very good app, in this period where everything have cost very high, have so many discounts in many different restaurants are very useful to save a lot of money. Thanks.

Fabulous app, giving good restaurants and great discounts. Don't book a restaurant at home or abroad without checking first!

A very easy app to use and we booked stuffed olive which was excellent and Sohas booked in Soho in few days

Good choice of restaurants and efficient website apart from it always hangs when I try to 'search my area' but is ok when I try that option in a reply to any offer emails. Chat bot helpline is good. Lots of discount offers so it doesn't take long to accumulate 2000 yums. Problem is only a couple of restaurants in my area accept yums and they're very expensive but that's not the fault of the website.

I booked a dinner at "La Mezza" in Groningen via TheFork with a 50% discount. The restaurant completely ignored the deal at payment and refused to issue an official receipt, giving only a handwritten paper note with inflated charges.
When I reported this to TheFork customer support with full evidence, they dismissed my claim with a generic automated answer, hiding behind the lack of a fiscal receipt—which their own partner illegally refused to provide.
TheFork advertises discounts to attract users but fails to hold its partner restaurants accountable or protect customers from deceptive practices. Extremely disappointed with the lack of accountability and resolution.

Ease of use
Informative
Quick response when booking

Perfect application for everyone would like to have the best dinner or lunch in anytime.

It is a good app with a variety of excellent, good and not so good restaurants. Many discounts and offers - some can be quite worthwhile. Michelin menus are very good. I like the Yums point system but the biggest problem also as there are very few really good restaurants that ACCEPT yum points..... in fact, now the impression created is that those who do are mediocre food places like the balti houses, asian food places etc.

Booking process was easy - we booked a table for 10 for dinner at SeaView restaurant in Cefalu’.
Restaurant was lovely with attentive staff and good food - although a fan on the terrace would have been welcome as it was very hot and humid
Disappointed with the Fork as the 20% discount indicated on their website was not made available to us and restaurant stated that it was not made available by the Fork

Simple but very effective