Spares2Repair.co.uk Reviews 

3,994
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful support team for assisting them in carefully identifying and ordering the correct replacement parts for various older household appliances. Many consumers also deeply appreciate the reliable delivery service and secure packaging, ensuring that all ordered items arrive safely and fully ready to install. However, some people mentioned frustrating delays with shipping and order dispatch times, particularly when paying extra money for expedited delivery services. A few other people also felt that receiving occasional incorrect or damaged replacement parts created inconvenient setbacks that required extra time to resolve.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement parts arrive quickly and fit... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast, prompt shipping and... See more

Service

Customers consistently note positive experiences with service, frequently praising helpful staff, fast... See more

Order

People report positive experiences with order, highlighting fast, reliable shipping and helpful customer... See more

Customer service

Consumers find customer service to be exceptionally positive, frequently highlighting fast communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was the immediate no quibble response to a postal mixup. They not only posted out a replacement but had it expedited with next day shipping! We wish all buying experience was as painless as this.... See more

Rated 5 out of 5 stars

Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !! Big thank you to Dan who sorted out the issu... See more

Rated 5 out of 5 stars

I needed some replacement parts for my son’s fridge freezer which is no longer made and very difficult to find from regular stockists. Spares2repair.co.uk has been the only service to go to great... See more

Rated 5 out of 5 stars

Dan from the sales team was incredibly helpful, when I contacted spares2repair to double check the part I wanted to order would fit out SMEG Fridge Freezer. I felt it was worth checking with it being... See more


Company details

  1. Appliance Parts Supplier
  2. Electronic Spare Parts and Components Store
  3. Kitchen Supply Store
  4. TV store

Written by the company

A live spare parts database of over 19 million parts! With replacement spare parts for over 3000 brands of appliances and next day delivery for 200000+ spare parts, with another 350000 available for delivery within 7 days! Accepting PayPal, Apple Pay, Google Pay and Credit/Debit Cards


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,994)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service.

The part I ordered took longer than expected, but due very good communication with Dan I was always made aware of the timescales, which was very helpful in terms getting the part fitted.

25 September 2026
Unprompted review
Rated 4 out of 5 stars

My Spares2Repair Order Review

Arrived promptly and works as expected. The search function on the website (Android phone) wasn't the easiest to use though, I was looking for the part but it only showed me the OEM's complete unit - no matter what I tried I could find the individual part or any 3rd party suppliers - it was only when I went to checkout that it suggested the 3rd party part that I wanted.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and quick responses

Dan has been very helpful when I have had an issue with which part to order. Simply sending over a photograph of what part I need replaced and he does his best to find the correct one so it saves me from ordering the wrong part to then return and start over again. Thanks for all your help as the replies are super speedy which makes it easy on my end to fix problems for work.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

I was referred to this company & I have…

I was referred to this company & I have found the process from ordering to delivery excellent. There were regular status updates & tracking once the shipment was active & in the process of delivery.
I felt confident that my order would be unproblematic & apart from a split delivery due to stock & processing, the overall experience was timely.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Once again

Once again, very clear and helpful service and advice from the website and from Dan who was prompt, professional and supportive in his replies.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

My Spares4Miele Order Review

The door seal for our washing machine arrived within 2 days and was a perfect replacement for the original. Based on my experience I’m very happy to recommend Spares4Miele

7 September 2026
Unprompted review
Rated 5 out of 5 stars

I needed some replacement parts for my…

I needed some replacement parts for my son’s fridge freezer which is no longer made and very difficult to find from regular stockists.
Spares2repair.co.uk has been the only service to go to great lengths to acquire the replacement parts.
I am going to name one customer service agent in particular, Dan, who understood the difficulty I was experiencing finding the right parts.Dan made the necessary enquiries on my behalf and was not only extremely patient with my many emails asking for updates but responded within two days every time!
I can’t rate them highly enough.
Thank you
E Connor

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Good value, quality and customer service

Via email, they communicate well; successfully identifying the fridge part I needed, from the description and photos I sent. The part, a door seal/gasket, fitted well and my problem was solved. The price was a lot less than other spare part companies.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Spot on great service

Spot on great service, my Amana fridge freezer auto defrost element had broken, they supplied a new one & all up & running again 😀 many thanks 😊

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Huge Savings…

I contacted Spares2Repair because I needed a replacement motherboard for my LG 65” CX OLED TV. I didn’t want to replace the whole TV, so I hoped to find the exact part instead.
I was assisted by Dan, who was genuinely helpful from start to finish. He told me exactly which details he needed, guided me through the process, and quickly found the correct part for my TV.

Thanks to his help, I avoided having to buy a brand‑new TV — saving me over £1000.
Great customer service, fast communication, and extremely knowledgeable. Highly recommend.

8 September 2026
Unprompted review

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