Banner for Design911
Design911 logo
Visit website

Design911 Reviews 

20,678
•
TrustScore 4.5 out of 5

4.7

Auto Parts Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wide selection of reliable replacement parts available for their vehicles. Consumers also find the online platform extremely easy to navigate, noting that the support staff is always friendly and professional when assisting with purchases. Some reviewers were not happy with unexpected shipping delays and persistent stock issues causing significant inconvenience. A few people mentioned that waiting extended periods for their complete orders to arrive properly was quite frustrating overall. Others noted receiving incorrect items or experiencing minor product mismatches upon delivery.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers highlight positive aspects of product quality, noting that items generally arrive quickly, fit... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with friendly, professional,... See more

Order

Customers had positive experiences with order, highlighting the smooth and straightforward process from start... See more

Quality

People report positive experiences with quality, highlighting well-manufactured parts and fantastic stock.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater blower motor from Design 911 well over a year ago and even though it was fitted but never used Design 911 exchanged under warranty without any hassle Had to complete a little bit of... See more

Rated 5 out of 5 stars

Very helpful with the purchase of new tire pressure sensors and explanation that they should automatically work after a few miles. Took car for a run, picked up pressures then recognised wheel change... See more

Company replied

Rated 5 out of 5 stars

I was the customer from Hell. I placed an order and then put it on hold because I thought I may need to order more items. It took me weeks to work out what I wanted, during which Graham and the team w... See more

Company replied

Rated 5 out of 5 stars

I ordered several parts from 911designs.com and, while waiting on delivery, part of my order was on hold because some items weren't ready to ship yet. I called their customer service and they were ext... See more

Company replied

Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Written by the company

Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,678)

2,578 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Wouldnt bother

Ordered a timing belt kit, waterpump, thermostats and exhaust gaskets for my 951
A month and a half and parts still not turning up, had to get the belt from porsche in the end, then had to chase my refund because it hadnt been sent.. unfortunately wont be using or recommending them again

3 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look