Drove my new MINI Cooper S away yesterday from Sytner MINI at Stevenage. The whole experience from my initial visit, then test drive and purchase, through to collection was faultless. I was mostly loo... See more
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In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
2 Penman Way, LE19 1ST, Leicester, United Kingdom
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Louise from the service department was a gem to speak to she was really helpful an excellent to deal with.
Would not recommend this dealership. BMW 2series (already on their website to resell) was sold to us with defective MOT that they did not disclose. Had this car for two weeks and BMW asked us to sign a disclaimer to drive the car away as it was not road worthy. Be cautious people.
I recently purchased my car from Sytner BMW at Coventry, and I couldn’t be happier with the entire experience. Buying a car can often feel overwhelming, but the team here made the process completely stress-free and transparent from the moment I walked through the door.
A special shoutout to Lauren,who was knowledgeable, patient, and genuinely listened to what I was looking for without any high-pressure sales tactics. They answered all my questions thoroughly and made sure I felt completely confident in my decision.
The paperwork was handled efficiently, the car was meticulously prepped and handed over in pristine condition, and the aftercare has been amazing.
I've always had fantastic service off Mercedes benz of Teesside . It's always a pleasure to see my service manager Emma and the team also the coffee is fantastic.
As ever, faultless from the service department team at Porsche Mid Sussex.
Always helpful & attentive while waiting for my car to complete the service.
Had a recent bad purchase from a different dealer leaving me quite out of pocket, sytner went out of Thier way to give me the best deal possible on my new motor, and even sorted out and issue that arose within a week of having the vehicle, it says sorted and fixed at Thier expenses, with zero quarrels. The team were very helpful, particularly Oliver and Nicola.
Very efficient and quick service. Great to be able to book a 2 hour time slot and have the work complete and the car washed in just over 1 hour and 15 mins.
Pleasant and helpful, the team at Porsche Chester helped us with an unexpected failure on our Macan, getting us back on the road promptly
Raj & all colleagues at Audi West London were as always, professional, efficient & kind. I am always reassured.
Absolutely superb experience. Professional, fast and reliable.
Excellent experience selling my BMW X3 to the Sytner BMW buying team. James Courtney handled the process from start to finish and made it incredibly straightforward. He was quick, professional, and kept me informed throughout, with none of the usual back-and-forth hassle you sometimes get when selling a car. Would happily recommend Sytner BMW and James in particular to anyone looking to sell their vehicle.

Reply from Sytner Group
I was kept up to date throughout my MOT and optional vehicle check. When I got my car back it had been cleaned inside and out. The works were carried out in timely fashion and the Audi team looked after me throughout with coffee and biscuits.
As soon as you walk in you are met with a warm welcome and a grate waiting area all the staff are very helpful and I had a grate experience with Lauren Smith who was very helpful and sorted everything out for and I can not praise the staff enough well done Audi Sytner Nottingham
Bought my car from Sytner Worcester two years ago before moving locally. I received excellent service at the time and again on 14th August when I booked in for this year’s inspection/MOT. Everything was as I expect. From the moment I was greeted by the lady at reception to the moment I drove away in a car now hand-washed and waxed, all the staff were friendly, helpful and professional. My Service agent Ash went the extra mile to make sure everything was done properly and Richard in Sales updated me on the current appraisal on my car. Well done Sytner Worcester.
Great communication, had a phone call to update me on the service progress and great service from all staff.
From start to finish Ashley kept me informed and the team delivered excellent service throughout! Thankyou
I had a great experience part exchanging my car thanks to Hakim Boutrab. He was extremely knowledgeable, patient, and kept me informed through the whole process. The vehicle was immaculate and exactly as described. Thank you!
Great service from Mercedes Benz service department (as usual). My particular thanks to Michael and Herkit for their excellent communication and customer service skills.
First rate service from first contact to collecting the car and after too! Nice people, pleasant surroundings, an altogether great experience.

Reply from Sytner Group
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